Modern Restaurant Management

NOVEMBER 11, 2019

This edition of MRM News Bites SevenRooms, Miso Robotics , PARTech, Delaware North, Illes Foods, Tablelist and Discotech and US Foods. SevenRooms released its “Checking In For F&B” report, which uncovered the most important things to today’s traveler when it comes to food and beverage at hotels.

Food and Beverage 118

Food and Beverage Food and Beverage Chef Purchasing 118

Total Food Service

SEPTEMBER 18, 2023

Customers can effortlessly navigate menus, place orders, and finalize payments in seconds. 56% of diners admit their patience wanes after waiting in line for 5 minutes to order food. Patrons can now customize orders based on dietary needs, and the system’s intelligence can suggest add-ons based on past preferences.

Food and Beverage 82

Food and Beverage Food and Beverage Hospitality Hospitality 82

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. Customers expect efficient and convenient payments, and restaurants must adapt to meet those demands Tap-to-pay, tableside QR codes, tablets — you name it — help the food service industry embrace flexible and intelligent payment systems.

Customer Experience 167

Customer Experience Inventory Management Inventory Food and Beverage 167

Culinary Digital

MARCH 20, 2024

A streamlined menu is the cornerstone of efficiency in the onboarding process within a food service establishment. The outcome is that new servers can quickly offer a level of service that aligns seamlessly with the company standards, enhancing the overall customer experience.

Food Preparation 52

Food Preparation Customer Service Customer Service Food and Beverage 52

Lavu

NOVEMBER 17, 2023

This low profit margin can be attributed to the high overhead costs associated with running a restaurant, including rent, labor, food and beverage costs, and utilities, often account for a major chunk of your expenses, making it challenging to increase your restaurant profit margin. Their profit margins are around 6.5

Inventory Management 123

Inventory Management Inventory Food and Beverage Food and Beverage 123

the CAMBRO blog

OCTOBER 23, 2023

Big Dave’s Bagels & Deli is the name… serving delicious food is the game. For owner Dave Hausman, what started as a part time job for a 14-year-old has turned into nearly 50 years of serving customers. But he doesn’t stop there! We moved in 2007, reinvented ourselves and eventually opened Big Dave’s in 2010.”

Food and Beverage 104

Food and Beverage Food and Beverage Food Storage Catering 104

Penn State Food Safety Blog

APRIL 30, 2024

Customers with any questions or concerns may contact H-E-B Customer Service at 1-855-432-4438 Monday through Friday from 8 a.m. Central Standard Time.

Food and Beverage 52

Food and Beverage Food and Beverage Customer Service Customer Service 52

Modern Restaurant Management

MAY 9, 2022

Watch percentages of alcoholic beverages, appetizers and desserts sold by transaction. Finding a way to upsell items such as alcoholic beverages, salads or desserts can deliver a higher average check. While inflation may drive customers away, a poor experience exacerbates the problem. Consider the value equation.

Food and Beverage 189

Food and Beverage Food and Beverage Staffing Customer Experience 189

Penn State Food Safety Blog

APRIL 15, 2024

Feel Good Foods, based in New York, is voluntarily recalling its Gluten-Free Plain and Everything flavored Cream Cheese Stuffed Mini Bagels. As a result of this incident, Feel Good Foods is immediately recalling the product and is implementing measures to prevent reoccurrence. No other Feel Good Foods products are affected.

Food and Beverage 52

Food and Beverage Food and Beverage FDA Customer Service 52

Penn State Food Safety Blog

APRIL 22, 2024

For further inquiries or clarification regarding the appropriate use of Sammy's Milk Goat Milk Toddler Formula, please contact our customer service team at info@sammysmilk.com. We encourage caregivers and parents to always follow age-specific recommendations and consult with healthcare professionals for guidance on infant nutrition.

Nutrition 52

Nutrition FDA Food and Beverage Food and Beverage 52

Modern Restaurant Management

OCTOBER 29, 2021

Back in December 2019 , I wrote a piece commenting on the rapid increase in chargebacks in the food and beverage industry. In turn, many consumers tried options like food delivery services and click-and-collect for the first time. Chargebacks are up across the board, in the food and beverage industry and at large.

Food and Beverage 100

Food and Beverage Food and Beverage Customer Service Customer Service 100

Penn State Food Safety Blog

OCTOBER 19, 2023

Issues Allergy Alert on Undeclared Soy in Quaker Pancake with Whole Grain Oats Mix distributed in Puerto Rico Summary Company Announcement Date: October 12, 2023 FDA Publish Date: October 13, 2023 Product Type: Food & Beverages Reason for Announcement: Undeclared Soy - Allergen Company Name: PepsiCo Caribbean, Inc.

Customer Service 52

Customer Service Customer Service Food and Beverage Food and Beverage 52

Modern Restaurant Management

MAY 1, 2023

Cybercriminals are increasingly targeting restaurants, seeking to steal sensitive customer data and disrupt business operations. One study found that in 2016, the food and beverage industry accounted for ten percent of all data breaches.

Food and Beverage 203

Food and Beverage Food and Beverage Customer Service Customer Service 203

Penn State Food Safety Blog

NOVEMBER 22, 2023

[link] Publix Voluntarily Recalls Private Label Egg Custard Pie That May Contain Coconut Pie Summary Company Announcement Date: November 21, 2023 FDA Publish Date: November 21, 2023 Product Type: Food & Beverages Reason for Announcement: Undeclared Coconut Company Name: Publix Supermarkets Inc. Brand Name: Publix Supermarkets, Inc.

Food and Beverage 52

Food and Beverage Food and Beverage Purchasing Customer Service 52

Modern Restaurant Management

DECEMBER 29, 2020

2020 threw unprecedented challenges our way, causing chaos throughout the food and beverage industries. Online ordering can take two forms – websites and apps – and having both means customers can choose the platform that is most convenient for them, luring more business your way in the new year. Digitize Your Menu.

Online Ordering Systems 208

Online Ordering Systems Food and Beverage Food and Beverage Customer Service 208

Penn State Food Safety Blog

SEPTEMBER 5, 2023

[link] Weis Markets Issues an Allergy Alert for Weis Quality Premium Brownie Moose Tracks Ice Cream Due to Undeclared Egg Allergen Summary Company Announcement Date: August 31, 2023 FDA Publish Date: August 31, 2023 Product Type: Food & Beverages Ice Cream/Frozen Dairy Reason for Announcement: Undeclared egg Company Name: Weis Markets Inc.

Food and Beverage 52

Food and Beverage Food and Beverage Purchasing Customer Service 52

Penn State Food Safety Blog

NOVEMBER 22, 2023

Dianne's Fine Desserts of Newburyport, MA 01950 is voluntarily recalling 512 cases (2048 trays) of Gordon Food Service (GFS) Sienna Bakery® Chocolate Decadent Brownies (GFS#226240) and Sienna Bakery® Chocolate Peanut Butter Brownies (GFS#226260) due to inadvertent mislabeling of the inner tray of brownies, resulting in undeclared peanuts.

Food and Beverage 52

Food and Beverage Food and Beverage Food Service Food Service 52

Modern Restaurant Management

NOVEMBER 19, 2021

Supply chain issues, high food costs, and labor shortages are cutting profits at restaurants nationwide, the National Restaurant Association reported. Additionally, 91 percent of restaurateurs said their total food costs are higher than they were prior to the pandemic. Finding reliable staff is also a challenge. Consistency is key.

Food and Beverage 189

Food and Beverage Food and Beverage Customer Service Customer Service 189

Penn State Food Safety Blog

MAY 9, 2024

The supermarket chain is synonymous with quality, variety, convenience, healthy lifestyles, culinary expertise and superior customer service. The company’s more than 75,000 employees provide “A Helpful Smile in Every Aisle” to customers every day. Hy-Vee, Inc.

Food and Beverage 52

Food and Beverage Food and Beverage Customer Service Customer Service 52

Modern Restaurant Management

FEBRUARY 4, 2022

Diners simply don’t want the low food quality that often comes with long menus. These restaurant food trends can directly impact a restaurant’s profitability. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. Ghost Kitchens.

Food and Beverage 218

Food and Beverage Food and Beverage Inventory Customer Service 218

Total Food Service

AUGUST 2, 2023

They use their smartphones for everything from discovering new restaurants, reading reviews, making reservations, and ordering food. They can also use technology to personalize the customer service experience, such as through personalized greetings or recommendations based on past orders.

Inventory Management 40

Inventory Management Food and Beverage Food and Beverage Inventory 40

Modern Restaurant Management

SEPTEMBER 14, 2022

AI-based robots cook your food and deliver meals on time without missing a beat. For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. To get a receipt for your order, reply with Hi. What are AI and ML?

Staffing 211

Staffing Customer Experience Inventory Food and Beverage 211

Eating at a Meeting

AUGUST 16, 2021

He also knows customer service. With 25+ years of experience in the hospitality industry, he is going to chat with Tracy about how both Service Excellence and Hospitality are needed to separate yourself from your competition, especially when it comes to serving food and beverage at events and meetings.

Catering 40

Catering Catering Food and Beverage Food and Beverage 40

Eating at a Meeting

AUGUST 16, 2021

He also knows customer service. With 25+ years of experience in the hospitality industry, he is going to chat with Tracy about how both Service Excellence and Hospitality are needed to separate yourself from your competition, especially when it comes to serving food and beverage at events and meetings.

Catering 40

Catering Catering Food and Beverage Food and Beverage 40

Modern Restaurant Management

DECEMBER 21, 2022

The modern Kitchen Display System (KDS) will be more interactive to increase operational efficiencies and improve quality of food for the chefs and their teams. Spirit-based, ready-to-drink beverages will continue show vast white space, and bourbon should continue to thrive. – Tim McLaughlin, Founder & CEO, GoTab. "We

Food and Beverage 197

Food and Beverage Food and Beverage Inventory Kitchen Display System 197

Penn State Food Safety Blog

DECEMBER 1, 2023

A number of food processor / distributors are recalling fruit / cantaloupe products that were derived from cantaloupes that are involved in the recent Malachita cantaloupe recall. In CDC's Nov 27th update , there are now 99 reported cases of Salmonella infection. Cut Fruit Express Inc. Cut Fruit Express Inc. Cut Fruit Express Inc.

Food and Beverage 52

Food and Beverage Food and Beverage Food Service Food Service 52

The Restaurant Warehouse

FEBRUARY 8, 2024

So make sure before opening. With either of these options, you can help replace older equipment, redecorate, hire more staff or anything else that might be holding it back from reaching its full potential.

Food and Beverage 52

Food and Beverage Food and Beverage Customer Service Customer Service 52

Modern Restaurant Management

JANUARY 3, 2024

The continued rent increases add another layer of uncertainty for operators, raising the importance of careful economic planning, precision and efficiency across all levels of restaurant operation including labor, inventory, food costing and the onboarding process. 2024 will be a year of value and beverage innovation.

Food and Beverage 132

Food and Beverage Food and Beverage Catering Catering 132

Penn State Food Safety Blog

OCTOBER 13, 2023

The product was distributed to Walmart, Kroger, Harps, Edwards Food Giants, Hays, Mad Butchers, Cash Savers, Hometowns, Superlo, Shoppers Value, Town & Country Supermarket and G&W Foods retail stores in Arkansas, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Oklahoma, Tennessee and Texas. EST at 1-855-215-5039.

Food and Beverage 52

Food and Beverage Food and Beverage Purchasing Recipes 52

Modern Restaurant Management

FEBRUARY 5, 2021

We wanted to keep our staff safe and to give our guests a safe, simple and seamless experience, but still keeping the customer service experience in mind. Why go this route and what was the process of implementing a completely contactless dining experience? What was critical to maintaining the personal element?

Food and Beverage 191

Food and Beverage Food and Beverage Customer Service Customer Service 191

Total Food Service

DECEMBER 5, 2023

Few understand what it takes to succeed in providing a unique food, beverage and merchandise experience for the nation’s sports and entertainment patron. One that does: Dan Smith , President of Legends Hospitality , has more than 40 years of experience, directing all aspects of multi-regional food service and merchandise operations.

Hospitality 98

Hospitality Hospitality Food and Beverage Food and Beverage 98

Chef's Deal

JULY 6, 2023

It is the central hub where food is prepared, cooked, and plated before ending up on customers’ tables. Therefore, it plays a crucial role in the overall success of any food and beverage-serving business. Having efficient kitchen equipment streamlines workflow and reduces food prepping and cooking times.

Commercial Kitchen 52

Commercial Kitchen Kitchen Equipment Customer Service Customer Service 52

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. ” The gift of food. During November, the percentage of restaurant food online mentions and reviews that was classified as positive grew by 7.0

Food and Beverage 167

Food and Beverage Food and Beverage Purchasing K-12 167

Total Food Service

DECEMBER 7, 2023

It’s also important to ensure you’re tagging your business with as many applicable keywords and available services as possible, which will also help ensure you’re appearing in guest searches. Provide Outstanding [Digital] Customer Service Social media channels have become one of the primary ways many guests interact with your brand.

Food and Beverage 52

Food and Beverage Food and Beverage Hospitality Hospitality 52

Lavu

FEBRUARY 14, 2020

Customer Service Standards. Regardless of your restaurant’s service style, clean and tidy appearances are standards across the industry, and they must be reinforced in the handbook. . Customer Service Standards. The key to a lasting great impression lies in your customer service standards. Labor Laws.

Customer Service 78

Customer Service Customer Service Food and Beverage Food and Beverage 78

Penn State Food Safety Blog

OCTOBER 23, 2023

Our customer service desk is available to answer questions at Recall@greenheadlobster.com between the hours of 8:00am and 4:00pm EST. Product Name Product Description Type of Packaging CK (1 lb) Fresh HPP Cooked Meat Greenhead Lobster HPP Fresh Cooked Claw and Knuckle Meat GHL-CKF oxygen permeable bag, master cased in a 12 lbs.

Food and Beverage 52

Food and Beverage Food and Beverage Purchasing Customer Service 52

Modern Restaurant Management

APRIL 27, 2020

" Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. How to create engaging social media content to stay connected with customers. Also launching today, is a special edition of the company’s Food Fanatics magazine. Tips for pivoting to retail.

Food and Beverage 185

Food and Beverage Food and Beverage Chef Hospitality 185