Wed.May 08, 2024

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Consumers Welcome Some Restaurant Automation, Reject Others

Modern Restaurant Management

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. More than half (55 percent) of global consumers say automated food preparation is unacceptable for both quick service and table service restaurants, while nearly half (49 percent) say they’re likely to order food through an artificial intelligence tool, such as a chatbot or drive-

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Maximizing operational efficiency through role-based user management

Restobiz

By Madan Kanala In the modern landscape of multi-unit restaurants, effective software system management is essential for streamlined operations and enhanced productivity. One crucial aspect of managing restaurant software is role-based user management, which empowers operators to tailor access permissions and functionalities according to staff members’ specific roles and responsibilities.

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Trending Sources

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Managing Food Safety Testing and Sanitation Data Should Be Easier

Food Safety Tech

On three recent occasions, I have talked with food safety leadership at mid- to large-sized processors about their food safety testing and sanitation programs. While these organizations each face some unique challenges, there was a common theme that was clear among them all: The creation of meaningful and timely reporting that is communicated effectively is typically just too cumbersome and manual today.

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HotelRunner and Alesayi Hospitality Company Forge Strategic Partnership to Advance Saudi Arabia’s Vision 2030

Hospitality Net

HotelRunner and Alesayi Hospitality Company (AHC), with the endorsement of the Saudi Tourism Authority (STA), have joined forces with a Memorandum of Understanding for a globally connected and sustainable Kingdom of Saudi Arabia travel ecosystem powered by data, AI, and automation.

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6 must-haves for your restaurant's loyalty program

Fast Casual

Noodles and Co, Mooyah, Clutch Coffee and Hyve execs discuss why successful loyalty platforms feature 1. Ease of use. 2. Engaging offers and new products. 3. Heavy adoption by customer base driven by employees actively promoting 4. Personalization. 5. Data analytics. 6. Seamless integration.

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NexGen Hotels Acquires the Hotel Versey in Chicago, Illinois

Hospitality Net

NexGen Hotels, a hotel development and management company based in Itasca, Illinois, today announced the acquisition of the Hotel Versey in Chicago, Illinois. Located at 644 W Diversey Parkway, the 137-room hotel will be managed by Genuine Hospitality Group of St. Louis, Missouri.

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Marriott International Supports Increased Leisure Demand in Canada

Hospitality Net

Marriott International’s presence in the Canadian market strengthened, as the company celebrated a 36 percent year over year increase in hotel-level leisure revenue in 2023. With 274 hotels currently open and 90 in the pipeline, several factors, including a dedicated focus on lifestyle, upper midscale and extended stay brands; as well as market-specific loyalty program offerings and partnerships, continue to drive the company’s success in Canada.

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Study: Pesticides, Toxic Heavy Metals Lower in Hydroponic Vegetables Than in Conventional Samples

Food Safety Magazine

A recent study comparing the presence of chemical contaminants in conventionally and hydroponically grown produce found pesticide residues and toxic heavy metals in a larger number of conventional samples than in hydroponic samples. Phthalate levels were consistent between conventional and hydroponic samples.

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Management Company Compensation Slows in 2023

Hospitality Net

Prior research conducted by CBRE Hotels Research revealed that hotel management companies were rewarded handsomely as the U.S. lodging industry recovered from the COVID-19 pandemic. An analysis performed by CBRE in April 2023 found that total hotel revenue increased by 153% from 2020 to 2022, while Gross Operating Profits (GOP) grew by 437%. This resulted in a 68% increase in the fees paid to management companies and brought management fees back to pre-pandemic levels.

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Preserving Dignity in Senior Living with Culinary Choice

Culinary Services Group

As we age, our bodies will inevitably not function as well as they once did. Whether we start losing sight or hearing or occasionally forget things more than before, getting older isn’t something most people think they’re prepared for — but aren’t. Conditions like dementia, Parkinson’s disease, cardiovascular disease, or mobility issues also make it more challenging to do everyday tasks like getting dressed, taking care of personal hygiene, or even eating a meal.

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ITB India 2024 returns bigger and better on 11 – 13 September

Hospitality Net

ITB India is happening alongside MICE Show India and Travel Tech India, from 11 – 13 September 2024 at Jio World Convention Centre, Mumbai. With over 400 exhibitors, over 120 speakers, and over 600 Indian and South Asian buyers with 80% of them being decision makers, the B2B event assures unparalleled business opportunities for all attendees, serving as the gateway to the thriving Indian travel market.

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Hot Plates | Restaurant Commercial Hot Plates

The Restaurant Warehouse

Hot Plates A commercial hot plate is a restaurant kitchen staple that’s typically used to prepare food on the stovetop. Take Your Menu to the Next Level with Commercial Hot Plates The right commercial hot plate can take your restaurant menu to the next level. With a hot plate, you can create a range of delicious dishes with ease. From searing steaks and sizzling stir-fries to simmering sauces and melting cheese, commercial hot plates offer great versatility and convenience.

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Questex Opens Registration for the 46th Annual NYU International Hospitality Industry Investment Conference in New York, themed “Driving Alpha”

Hospitality Net

Questex, a leading information services and event company, today announces the opening of registration for the NYU International Hospitality Industry Investment Conference (NYU IHIIC) to be held on June 2-4, 2024 at the Marriott Marquis in New York.

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FSS 2024 Keynote “Being Right is Not Enough: Leading Food Safety in a Corporate and Global Environment

Food Safety Magazine

The Keynote presentation at the 2024 Food Safety Summit (FSS), titled, “Being Right is Not Enough: Leading Food Safety in a Corporate and Global Environment,” took place on Wednesday morning, presented by Mary Weaver Getz, Chief Food Safety and Quality Assurance (FSQA) Officer at Yum! Brands Inc.

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RIU opens its seventh hotel in Jamaica: the Riu Palace Aquarelle

Hospitality Net

The Riu Palace Aquarelle is the RIU Hotels & Resorts chain’s first establishment in Falmouth, the capital of Trelawny parish, just 35 minutes from Montego Bay airport and two hours from Kingston. The new 5-star, 24-hour all-inclusive hotel has a total of 753 rooms and is the ideal choice for families or groups of friends thanks to its 180 triple rooms and 26 family suites.

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Two Take New Posts at T&S Brass

Foodservice Equipment Reports

S Brass and Bronze Works has promoted Sarah Scott and John Hughes, both of whom will take on new roles within its business analytics division. Scott, who joined the company six years ago as a data collection analyst, will now serve as the business analytics manager.

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Cornell Nolan School Of Hotel Administration Pillsbury Institute For Hospitality Entrepreneurship Unveils Industry-wide Initiative

Hospitality Net

The Cornell University Nolan School of Hotel Administration’s Pillsbury Institute for Hospitality Entrepreneurship today announced the creation of a network and a series of events, resources, and convenings for entrepreneurial individuals and organizations throughout the hospitality industry. This network will facilitate the sharing of best practices, bridging of funding sources and investing opportunities, and identification of partnership and collaboration opportunities.

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With Acquisition, Kappus Co. Grows Offerings

Foodservice Equipment Reports

This past Monday, May 6, Cleveland-based distributor Kappus Co. completed its acquisition of the assets and operations of North Huntingdon, Pa.-based Kreiser Distributing Co. Kappus Co. is a family-owned provider of commercial foodservice equipment, parts and service for customers across Ohio, Western Pennsylvania, West Virginia, Indiana and Kentucky.

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Valor Hospitality Partners Opens Cloudland at McLemore Resort Lookout Mountain, Curio by Hilton

Hospitality Net

Leading global hospitality management organization, Valor Hospitality Partners, announced the grand opening of Cloudland at McLemore Resort Lookout Mountain, Curio by Hilton, marking a significant milestone in the company’s expansion and a historic moment for the North Georgia mountain landscape. Cloudland is Valor Hospitality’s second resort property in North America, joining the award-winning Lodge at Gulf State Park, a Hilton Hotel in Gulf Shores, AL.

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Tapping into the Growing Cold Coffee trend, Nescafé launches premium Espresso Concentrate Coffee

FMT Magazine

In 2023, 32% of the coffee consumed out of home was cold, the equivalent of 1 in every 3 cups. This segment is one of the fastest growing in the coffee industry, with a 15% consumption increase in the past four years1. Younger generations, in particular, have embraced the trend of drinking their coffee cold, and the rise of specialty coffee shops and cafés offering a wide range of cold coffee options has contributed to making it accessible and appealing to consumers.

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Paris Olympics 2024: Inbound Travel Trends

Hospitality Net

As the world eagerly awaits the spectacle of the Paris Olympics 2024, anticipation mounts not only for the athletic feats but also for the influx of travelers converging on the iconic City of Light. World on Holiday brings you valuable data and insights that can help you strategize your business efforts for the building demand. Let’s help you get answers for your questions on who, why and how the world is traveling for the Paris Olympics 2024.

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Marvelle Healthcare launches premium natural mineral water brand, Rhythm

FMT Magazine

Marvelle Healthcare, a leading healthcare company, has announced the launch of Rhythm Water, a new brand offering natural mineral water sourced from the pristine Himalayas. Rhythm caters to the growing demand for premium hydration options. The brand offers two varieties: Natural Mineral Water and Sparkling Natural Mineral Water. Launching in Major Cities, with Nationwide Expansion Planned: Rhythm will be initially available in Hyderabad, Bangalore, Chennai, and Kerala, with plans for nationwide

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Hotelbeds extends strategic agreement with Choice Hotels, adding Radisson Americas properties to portfolio

Hospitality Net

Hotelbeds, part of HBX Group, announces the renewal of its strategic agreement with Choice Hotels for the next three years, adding Radisson Americas properties to the TravelTech company’s portfolio.

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The Essential B2B Foodservice Marketing Plan

NewPoint Marketing

B2B Foodservice Marketing Plan = Essential for Success I work in a very competitive dynamic food industry. The companies I’m talking to find it challenging to reach their audience and get products on menus. Demand for innovative foodservice products is increasing. It’s becoming important for food companies to have a strong B2B foodservice marketing plan. […] The post The Essential B2B Foodservice Marketing Plan appeared first on NewPoint Marketing.

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HMH Achieves Impressive Expansion in KSA, Adding Over 1,000 Rooms

Hospitality Net

The Hospitality Management Holding (HMH), pioneer in the hotel management in the Middle East and North Africa, has taken the centre stage in the mega event of Arabian Travel Market (ATM) 2024 ongoing at the Dubai International and Convention Centre. The four-day show, kicked off on May 6 with over 2,000 exhibitors from more than 160 countries, is expected to see a huge footfall of not less than 50,000 global visitors.

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Sustainable Food Packaging: Innovations to Reduce Waste

FMT Magazine

The Indian food industry is thriving, and with it, a growing concern: the need to eliminate non-sustainable food packaging. Customers, now more than ever, are conscious of the environmental impact of traditional plastic packaging. Their choice to opt for products with sustainable packaging, such as reduced-plastic, compostable, and biodegradable options, drives the Indian packaging sector towards innovative solutions that aim to reduce waste and address environmental issues.

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The strategic Revenue Manager’s dream: AI can now help you with the job you signed up for

Hospitality Net

It was a sunny day in The Hague in 2010 when I, somewhere in between reading the Wall Street Journal and playing Mahjong to train my eye for patterns (all of Ms. Lin’s students will remember), decided I would become a Revenue Manager. I loved strategy, I loved acting on trends, and I loved taking decisions based on data…or so I thought.

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Checkmate acquires Voicebite

Fast Casual

Checkmate, a restaurant ordering solutions provider, has acquired VoiceBite, a voice AI company.

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UN Tourism Launches Women in Tech Startup Competition: Middle East

Hospitality Net

UN Tourism has launched the second edition of its Women in Tech Startup Competition: Middle East. The initiative aims to highlight and support women entrepreneurs who are shaping the future of sustainable tourism and technology across the region.

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Four Seasons To Expand Saudi Arabian Portfolio Alongside Dar Al Omran Company With New Hotel In Madinah

Hospitality Net

Leading luxury hospitality company Four Seasons and Saudi-based development firm Dar Al Omran Company announce plans for continued expansion in the Middle East with Four Seasons Hotel Madinah, anticipated to open in late 2024.

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Jumeirah Announces Next Phase of Growth: Unveiling New Brand Identity

Hospitality Net

Jumeirah unveils its new brand identity marking a key milestone in its growth strategy to double the size of the portfolio by 2030. The new visual identity is the first stage in a journey of brand evolution designed to inspire a new perspective of luxury for discerning travellers. Building on its origins and reputation for generous hospitality, the move will see Jumeirah reaffirm its position as an industry pioneer, with curated experiences that shape perceptions and trends.