2024

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Best Practices for Handling a Data Breach

Modern Restaurant Management

A former employee filed a class-action lawsuit against Panera, following a data breach earlier this year. The suit claims that Panera is to blame for the breach, which exposed employees’ personal information, including Social Security numbers. Panera contacted affected employees and is providing a one-year membership in a program that provides credit monitoring, identity detection and resolution of identity theft.

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Over 10,000 cases of shredded cheese products recalled over Listeria contamination

Food Safety News

Sargento Foods, Inc. of Plymouth, WI, is recalling certain shredded cheese products over potential Listeria monocytogenes contamination. According to the details posted online by the Food and Drugs Administration (FDA), the recall was initiated on Feb. 5, 2024, and is ongoing. The recalled products were distributed in Arizona, California, Florida, Georgia, Illinois, Indiana, Maryland, North Carolina, New Jersey, Nevada, Ohio, Rhode Island, Texas, Washington and Wisconsin.

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The AI-Fueled Organization: Transforming for the Future with Oracle

Hospitality Net

In today’s dynamic world of cloud computing and enterprise solutions, Oracle has established itself as a leader by integrating advanced technologies to boost business operations across various industries. Let’s look at the applications of Oracle Hospitality, Oracle Cloud Infrastructure, and Fusion within the broader framework of Oracle’s enterprise solutions, and highlight how these platforms deliver robust, AI-enhanced functionalities, driving efficiency and growth in the hospitality industry a

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ICX Summit: Future of retail with Steven King

Fast Casual

Professor Steven King shares a preview of his upcoming keynote at the ICX Summit in Charlotte on the future of retail. ICX Summit will be hosted by Networld Media Group from September 9-11.

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EU to Develop New Traceability Requirements to Tackle Honey Adulteration, Revises Origin Labeling Rules

Food Safety Magazine

The European Commission is taking strides to improve honey authenticity, including setting new origin labeling requirements, and the development of harmonized traceability requirements and improved methods of composition analysis and origin tracing. The Commission is assembling a group of experts called the “Honey Platform” to advise this work and is accepting applications.

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Braille menus make National Federation of the Blind feel welcome at Orange Co. Convention Center

FoodService Director

The Sodexo Live! team in Orlando showed forethought, caring and true hospitality at the annual gathering by having braille and large-print menus made, along with other inclusive moves.

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Farm to Fork Profile: Minnesota’s Campus Farms

Bon Appetit Management Company

Students from the Carleton College Organic Farm and St. Olaf College’s Garden Research and Organic Works (STOGROW) pose together during a visit. About an hour south of the Twin Cities, Northfield, MN is home to Carleton College and St. Olaf College, liberal arts institutions set against the backdrop of the state’s rolling farm country. For over a decade, students at both colleges have worked in collaboration with Bon Appétit and faculty advisors to build leading campus farms, which serve as

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Ensuring Food Safety from the farm to the table is crucial. How inspections and audits play a key role

Food Safety Tech

Food safety is an issue that is critical to millions of people’s health every year worldwide. Maintaining a high standard of hygiene is essential in preventing contamination and ensuring all people receive the safest quality food products every time. Inspections and audits are the key components to the industry’s effort to maintain these standards. These processes help identify potential risks and hazards, ensuring companies are compliant with regulatory requirements, and to ultimately protect a

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Viessmann Acquires KPS Global

Foodservice Equipment Reports

KPS Global will soon have a new owner in Viessmann Generations Group. Parent company D Cubed Group made the announcement in a Sept. 3 release; it expects the sale to close in the next 90 days. Financial terms of the transaction weren’t disclosed. D Cubed created KPS Global in 2015 through the simultaneous acquisitions of Hill Phoenix’s Walk-Ins business from Dover Corp.

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Celebrating Culinary Traditions of Southern Appalachia

Modern Restaurant Management

Tupelo Honey Southern Kitchen & Bar released a micro documentary “A Journey Through Appalachia,” which celebrates the unique ingredients, techniques and culinary traditions of southern Appalachia. The video follows Tupelo Honey’s four-time James Beard Award semifinalist Executive Chef Eric Gabrynowicz on a week-long exploration of this rich food culture, “Appalachian culture has shaped our food in so many ways, and this is our way to pay homage to our roots,” sa

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How to Take the Heat Off Restaurant Costs

Modern Restaurant Management

Imagine your wait staff getting your restaurant ready for the day when the heat index outside exceeds 100 degrees. The temperature is so oppressive that employees immediately crank up all the air conditioning units. An hour later, when sweltering guests crowd in, your team is too distracted to turn some units down. High electric bills and wasted energy are the last things on their minds.

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Florida High Court Gave Bars a Big Win, But There Are Additional Ways to Reduce Liability Risk  

Modern Restaurant Management

Owners of bars, taverns, restaurants and other establishments serving alcohol kept a close eye on a case before the Supreme Court of Florida this year. At issue was a $28.6 million jury verdict against a bar awarded to a young woman catastrophically injured when she was hit by a pickup truck driven by an underage 20-year-old who had been drinking at the bar.

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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here. For the second part, click here. QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

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How AI Is Enabling Restaurant Labor Compliance

Modern Restaurant Management

When we talk about the “restaurant of the future,” labor compliance isn’t exactly the flashiest or most exciting topic to include—certainly not when juxtaposed with salad-making robots and personalized digital menus. But beyond its legal necessity, ensuring compliance with employment laws is critical to shaping a better experience for employees and customers alike.

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New 2D Barcodes Offer Easy Access to Dynamic Information for Food Traceability and More

Modern Restaurant Management

Restaurants started using 2D barcodes (such as QR codes) at dining tables to offer digital menus and even allow patrons to order with their smartphones during the pandemic, when contactless transactions were necessary. Since then, the practice has become ubiquitous. While a QR code can connect users to a host of static information, a more powerful 2D barcode is on the horizon to offer a wider suite of capabilities with virtually unlimited data storage capacity for instantaneous retrieval with th

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FDA confirms contamination of children’s applesauce; theorizes it was intentional

Food Safety News

The FDA has confirmed that lead chromate is the source of lead and chromium in cinnamon applesauce marketed for children and imported from Ecuador. Leaders at the FDA continue to believe the contamination was intentional. The Food and Drug Administration had already confirmed that applesauce samples had as much as 2,000 times the amount of lead considered safe.

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Norovirus sweeps the country; CDC says Northeast particularly hard hit

Food Safety News

Norovirus, the highly contagious illness that causes vomiting and diarrhea, has surged in the Northeast region of the United States in the past few weeks, according to recent data from the Centers for Disease Control and Prevention (CDC). CDC statistics show that food is the most common transmission vehicle for noroviruses. While surveillance data show an increase in positive test results nationwide—as is typical for norovirus during the winter months—northeastern states have been hit especially

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Arizona may join Italy by banning lab-grown meat from the state

Food Safety News

Two bills introduced into the Arizona Legislature may signal that the 2024 sessions of those “Laboratories of Democracy” will be something of an “alt-meat” grinder. Arizona State Rep. David Marshall, R-Snowflake, and four co-sponsors have introduced House Bill 2121, prohibiting cell-cultured animal products. HB2121 prohibits anyone in Arizona from offering to sell or produce a cell-cultured animal product for human consumption.

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Pennsylvania ag officials search Miller Organic Farm for the source of Shiga-toxins

Food Safety News

This time, the Pennsylvania Department of Agriculture executed a duly issued search warrant on Amos Miller and Miller’s Organic Farm. The state’s responsibility was to determine if raw eggnog and other unpasteurized, raw dairy products produced by Miller were responsible for positive Shiga toxin-producing E. Coli tests in Michigan and New York, causing human illnesses.

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Quaker Oats expands December product recall over Salmonella contamination

Food Safety News

The Quaker Oats Company is expanding their Dec. 15, 2023, recall to include additional cereals, bars and snacks because of potential Salmonella contamination. The products listed below are sold throughout the 50 United States, Puerto Rico, Guam and Saipan. This recall applies to the specific products listed below, in addition to the products announced on Dec. 15, 2023.

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Farmers react to ‘untimely’ order removing the pesticide dicamba from the market

Food Safety News

Soybean and cotton farmers using dicamba are reeling after a federal judge revoked the national permit for the popular herbicide. It works for them because crops are genetically modified to resist the herbicide dicamba, and weeds in those fields are sprayed without harming the soybeans or cotton plants. Deliveries of the weedkiller and the crop seeds engineered to withstand it were already being delivered to farms for the 2024 crop season when a federal judge barred its use in the United States

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It’s the End of Search Advertising as We Know It (And I Still Don’t Know if I Feel Fine.)

Hospitality Net

As we move further into generative AI experiences in Search, it’s becoming increasingly clear that the traditional advertising models used by search engines need some rethinking.

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FDA warns consumers to throw out certain ground cinnamon in wake of lead poisoning outbreak

Food Safety News

In response to the problem with elevated levels of lead in cinnamon in children’s applesauce and recalls of products in the fall of 2023, the FDA initiated a review of ground cinnamon and has issued warnings. During the review the Food and Drug Administration found elevated levels of lead in several products. The products are not targeted toward children, but are used as ingredients in foods that consumers may make and serve to children.

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ICX Summit: Brand leaders to share e-commerce excellence insight

Fast Casual

E-commerce leaders will discuss creating seamless customer experiences at the upcoming Interactive Customer Experience Summit being held in Charlotte, North Carolina next month.

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Hotel Indigo debuts in the lush mountains of Oman

Hospitality Net

IHG Hotels & Resorts debuts its first Hotel Indigo resort in the Middle East with the opening of Hotel Indigo Jabal Akhdar Resort & Spa. Jabal Akhdar, meaning "Green Mountain" in Arabic, is a majestic range in Oman known for its stunning landscapes and cooler climate. Famed for terraced gardens, ancient villages, and dramatic canyons, the new Hotel Indigo resort is nestled 2,000 metres above sea level, featuring 173 beautifully designed rooms, suites, and chalets, each offering majestic views of

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Mandarin Oriental Qianmen, Beijing, a Unique Hutong Sanctuary, Now Open

Hospitality Net

Mandarin Oriental Qianmen, Beijing, an exquisite property nestled in the heart of a traditional hutong neighbourhood, opens its doors today. With just 42 beautifully appointed courtyard houses, this marks the Group’s second hotel in the Chinese capital, offering a blend of luxury and local culture.

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Trader Joe’s nuts recalled after testing finds Salmonella

Food Safety News

Wenders LLC of Dublin, CA is recalling specific production lots of Trader Joes Nuts – 50% Less Sodium Roasted & Salted Whole Cashews because of potential Salmonella contamination. The issue was identified through routine testing by Food and Drug Adminitration during import, which indicated that at least one of the recalled lots tested positive for the presence of Salmonella.

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FDA warns pet food producer about improper ingredient storage conditions

Food Safety News

As part of its enforcement activities, the Food and Drug Administration sends warning letters to entities under its jurisdiction. Some letters are not posted for public view until weeks or months after they are sent. Business owners have 15 days to respond to FDA warning letters. Warning letters often are not issued until a company has been given months to years to correct problems.

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ICX Summit: Customer feedback paramount to brands' success

Fast Casual

Customer feedback is crucial for retail and restaurant success, driving improvements in products and services based on customer preferences. Learn innovative strategies on gathering and utilizing customer insights from industry experts at the Interactive Customer Experience Summit in Charlotte this September.

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Relais & Châteaux Publishes Second Sustainability Report and Records Positive Gains Across Almost Every Indicator

Hospitality Net

The new publication demonstrates positive gains across almost all its indicators and core objectives against the Association’s first sustainability report, published in 2022. The report also announces the formation of a Sustainability Commission, with members hand-picked by President Laurent Gardinier, to advance and accelerate the Association’s sustainability action plan.

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Mitzi Baum: Setting a Focused Path for STOP Foodborne Illness

Food Safety Magazine

To begin National Food Safety Education Month, we are joined by Mitzi Baum, CEO of STOP Foodborne Illness, for a discussion about STOP’s advocacy for better food safety policy to lessen the burden of foodborne illness in the U.S.