Hospitality Net
JULY 7, 2025
I must admit, I feel a little bad that I am only now featuring this book on Hospitality Net. Maggie Chen is a friend I have known for many years at EHL Hospitality Business School, and her latest work deserves much more attention. Hospitality Vibes is not just another industry book. It is a heartfelt and deeply researched exploration of what makes our sector truly unique.
Fast Casual
JULY 7, 2025
In a world where so much is automated and impersonal, exceptional service is a brand's most human and most powerful differentiator. It's not about being flawless. It's about being intentional. Thoughtful. Real.
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Modern Restaurant Management
JULY 7, 2025
Last week, I was banging my head against the wall trying to figure out the topic for this month’s newsletter. Frustrated, I said, “I’m stuck. Nothing feels right.” He looked at me, nodded, and said: “I hear you’re feeling stuck and nothing feels right.” …Great. Thanks for that groundbreaking insight. All joking aside, I’ve spent the last few months teaching Leading with Empathy workshops for restaurant leaders (including my husband).
Hospitality Net
JULY 7, 2025
Coury Hospitality, the award-winning lifestyle hospitality operator behind some of the country’s most dynamic hotels and restaurants, has been tapped to take over management of the iconic Hard Rock Hotel San Diego, effective July 1, 2025. Located in the heart of the legendary Gaslamp Quarter, the Hard Rock Hotel is known for its immersive, music-infused energy, and VIP-caliber service.
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Hospitality Net
JULY 6, 2025
We are glad to introduce our innovative and sustainable key cards, designed not only to enhance the guest experience but also to support your environmental goals in hospitality industry.
Hospitality Net
JULY 7, 2025
When a guest walks into your hotel, they expect a seamless experience. The check-in should be quick, their key should work instantly, and payments should just happen. None of that is possible without the right infrastructure – and most of the time, when it’s working perfectly, no one notices it.
Food Service Focus brings together the best content for large-scale food service management professionals from the widest variety of thought leaders.
Hospitality Net
JULY 7, 2025
The travel industry is on the cusp of a major transformation, and in 2025, it’s critical for vacation companies to understand shifting customers’ expectations. To stay ahead, brands must build deeper, more meaningful relationships with their customers. This significant change is being driven by younger generations — Millennials, Gen Z and Gen Alpha — who are reshaping the way we think about vacation.
Hospitality Net
JULY 7, 2025
In Japan, “akiya” (空き家) refers to vacant homes that have been abandoned due to a growing phenomenon driven by demographic shifts and economic changes. Decades of low birth rates, rapid urbanization and an ageing population have gutted rural areas, which has left many traditional houses empty.
Hospitality Net
JULY 7, 2025
For a long time, luxury in hospitality was defined by an abundance of staff, grand lobbies, imported materials, and elaborate service. On the other hand, sustainability was often viewed as a limitation, implying a need to cut back. But today’s travellers are changing that view. Luxury and sustainability are no longer on opposite sides; they are deeply intertwined with each other.
Hospitality Net
JULY 7, 2025
Google’s recent unveiling of what it calls a “new class of agentic experiences” feels like a turning point. At its I/O 2025 event in May, for example, the company showed off a digital assistant that didn’t just answer questions; it helped work on a bicycle repair by finding a matching user manual, locating a YouTube tutorial, and even calling a local store to ask about a part, all with minimal human nudging.
Hospitality Net
JULY 7, 2025
At HITEC 2025 in Indianapolis, we spoke with Harman Narula, CEO of Canary Technologies, about the company’s recent AI product launches and the growing role of artificial intelligence in hotel operations. From missed phone calls to personalised upselling, Canary’s suite of AI solutions is designed to enhance the guest experience and increase hotel revenue.
Hospitality Net
JULY 7, 2025
Airlines face a challenge: they struggle to make a profit and please diverse passenger groups at the same time. Traditional ticket sales work well for basic flights, but fail at upselling upgrades, meals, or eco-options, because legacy systems weren’t built for personalization or sustainability.
Hospitality Net
JULY 7, 2025
AutoCamp is redefining outdoor hospitality with design-forward accommodations in iconic natural destinations across the U.S. With eight locations — from Yosemite and Zion to the Catskills and Asheville — AutoCamp blends the adventure of camping with the comfort and style of a boutique hotel. In addition to signature Airstreams and modern cabins, the brand has expanded access to the outdoors through a sister brand, Field Station, an indoor hotel-meets-basecamp concept for van lifers and road trip
Hospitality Net
JULY 7, 2025
Scandic is continuing to expand in Germany by signing a new hotel in Hamburg, the country’s largest and Europe’s third-largest harbor. The hotel, which will have approximately 430 rooms, will offer guests an exclusive experience with a lounge, rooftop bar, fitness center and terrace on the top floor with a spectacular view of the vibrant city.
Hospitality Net
JULY 7, 2025
Global design studio WATG and Wimberly Interiors, a leader known for delivering luxury hospitality destinations around the world, has unveiled its design for Hotel Wuxi MGallery Collection, a new boutique hotel in the heart of Dangkou Ancient Town.
Hospitality Net
JULY 7, 2025
New data from the World Travel & Tourism Council (WTTC) reveals Portugal’s Travel & Tourism sector is set to continue growing in 2025, following a landmark year in 2024 that saw the industry surpass all previous peaks across economic contribution, employment, and visitor spending.
Hospitality Net
JULY 6, 2025
Lake.com, a vacation rental platform for lake houses and properties near the water, today announces the integration of five new property management systems after a complete overhaul of the platform. Customers of Hostfully, Hostify, Lodgify, OwnerRez, and Uplisting can now connect to Lake.com and distribute their property listings for increased online visibility, reaching families and friends looking to book a vacation rental near a lake.
Hospitality Net
JULY 7, 2025
Travelodge, the UK’s first budget hotel brand, which operates over 610 hotels across the UK, Ireland and Spain, has officially commenced construction of a new 100-room hotel in Loughton.
Hospitality Net
JULY 7, 2025
At HITEC 2025 in Indianapolis, we caught up with Ira Vouk, Editor-in-Chief of the 2025 edition of the Hotel Yearbook – Technology Edition. A respected voice in hospitality tech, Ira curated a remarkable collection of essays from over 35 industry leaders, each offering their outlook on where hotel technology is heading. In this interview, she reflects on the themes, surprises, and controversies behind the publication, and shares her own bold view on how AI could disrupt the long-standing standard
Hospitality Net
JULY 7, 2025
Furama Group Acquires Skye Suites Sydney from Crown Group for AUD68 Million in Australia. Singapore-based Furama Hotels International (“Furama Group”) has acquired Skye Suites Sydney and its adjoining Our Skittle Place retail precinct from Australia-based Crown Group Holdings Pty Limited (“Crown Group”) for AUD68 million. The transaction includes the 73-key serviced apartment property and six retail shops, with a total gross floor area of 918 square metres on the ground floor.
Hospitality Net
JULY 7, 2025
As advisors to upscale and luxury hotels, we’re always first looking holistically as to why a guest is choosing this specific hotel and why they are willing to pay substantially more per night for that experience. This is what we call the ‘reason to visit’ or R2V.
Hospitality Net
JULY 7, 2025
Presidential suites have come a long way since they first made an appearance in luxury hotels in the early 1900s. Originally designed as comfortable, spacious dwellings for dignitaries and heads of state—with ensuite bathrooms!—a presidential suite may now occupy 3,000 square feet, a palace of one’s own. Expect multiple bedrooms, dining rooms, private art collections on display, wet bars, and personalized wellness rooms—all accessed by private elevator and served by a 24-hour butler and concierg
Hospitality Net
JULY 7, 2025
Hannah Ricketts reviewed her overnight stay at the iconic five-star Dorchester Hotel in London’s Park Lane, fulfilling a long-time bucket-list goal. Although she booked a standard room for £835 (excluding breakfast), she was unexpectedly upgraded to a junior suite valued at over £1,600 per night. The suite impressed with its elegant art deco-inspired decor, spacious layout, plush furnishings, and thoughtful design details throughout.
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