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Beyond Menus: Creative QR Code Uses for Restaurants

Modern Restaurant Management

To capitalize on this momentum, here’s how to use QR codes as part of your recipe for creating brand awareness and improving customer experience. Whip Up More Customer Engagement More than 60 percent of restaurants say their top strategic goal is improving digital customer engagement.

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Beyond the Plate: Evolution and Exploration in the 2024 Restaurant Scene

Modern Restaurant Management

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Explore New Customer Experiences Major brands are exploring ways to engage new audiences while retaining loyal customers.

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Why a Customer Service Strategy Is Important in a Restaurant

Modern Restaurant Management

With the impact a dissatisfied consumer can have on your bottom line, it is important to create a customer service strategy that sets your restaurant apart from the competition. Why prioritize the customer experience? Customer retention costs less than customer acquisition.

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AI, VR, Holographs and More in QSRs

Modern Restaurant Management

While these are more of an entertainment experience, it is more likely that other XR-based technology (Extended Reality) like Augmented Reality be used to provide unique and improved information and improved customer experiences.

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MRM EXCLUSIVE: Restaurants Going Digital Require Technology That Always Works

Modern Restaurant Management

Thanks to the labor shortage and increased profit pressure, savvy restaurants are going digital to provide the best customer experience and to keep up with the hefty competition. In addition to improving the customer experience, it allows everything to run more efficiently, increases table turnover, and increases the bottom line.

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How Restaurants Can Combat Inflation with the Top-Down and Bottom-Up Method to Profitability

Modern Restaurant Management

Not only is your menu a key part of the customer experience but consider all major areas of restaurant operations, such as food cost, labor, marketing, accounting, and sales forecasts when making decisions about your menu. Prioritize Accurate Recipe Costing. Create More Profitable Menus with Menu Engineering.

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Outdated Health and Safety Checks Are Holding QSRs Back

Modern Restaurant Management

Centralizing communications and task management allows restaurants to easily educate new and existing employees on all aspects of the business, ranging from cleaning procedures to menu or recipe changes.

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