Modern Restaurant Management

MAY 23, 2023

As a result, restaurants had to quickly adapt by offering takeout and delivery options to cater to their customers' changing needs. To meet and exceed these expectations, restaurants have had to embrace change and invest in technology, streamlining their operations and improving their customer service levels.

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Catering Catering Customer Service Customer Service 167

Modern Restaurant Management

APRIL 10, 2023

For hospitality and catering businesses, tech can also provide key insights and easy access to non-anonymised basket-level data that helps them make better, more informed decisions. By freeing up staff from standing behind counters and tills, they can add experiential value by proactively supporting and greeting guests.

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Recipes Staffing Food Prices Catering 194

Modern Restaurant Management

JANUARY 30, 2024

They must connect to priorities across key operations, marketing, customer service and finance roles. Sustainable restaurant expansion requires balancing excitement with patience and perspective. Define the one or two KPIs most critical for your top growth goals. KPIs lose relevance if unrealistic for teams execute across the business.

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Hospitality Hospitality Staffing Catering 203

the CAMBRO blog

OCTOBER 23, 2023

For owner Dave Hausman, what started as a part time job for a 14-year-old has turned into nearly 50 years of serving customers. In business for over 30 years, Hausman is dedicated to cooking home-style food with customer service and quality at the forefront of each employee’s mind. But he doesn’t stop there! “So many.

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Food and Beverage Food and Beverage Food Storage Catering 104

Modern Restaurant Management

AUGUST 16, 2023

Acquiring this technology allows restaurant owners to focus on creating delicious food and providing excellent customer service — the POS system takes care of the rest. With this innovative AI solution, Panera aims to decrease customer wait times, enhance order accuracy and help employees prioritize guest interactions.

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Customer Experience Inventory Management Inventory Food and Beverage 167

Modern Restaurant Management

SEPTEMBER 22, 2022

Savvy restaurateurs are looking at technological innovations not as a side dish, but as one of the main ingredients in a restaurant’s direct relationship with its customers. This includes integrating point-of-sale terminals, fixed and mobile POS devices, and tabletop tablets for easy ordering and paying.

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Point of Sale Customer Experience Staffing Recipes 180

Eating at a Meeting

AUGUST 16, 2021

Bob Pacanovsky knows catering. He also knows customer service. His expertise helps planners, caterers and organizations improve the skills of the staff, retain and earn new customers and improve the bottom line.

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Catering Catering Food and Beverage Food and Beverage 40

Eating at a Meeting

AUGUST 16, 2021

Bob Pacanovsky knows catering. He also knows customer service. His expertise helps planners, caterers and organizations improve the skills of the staff, retain and earn new customers and improve the bottom line.

Catering 40

Catering Catering Food and Beverage Food and Beverage 40

Rosseto

FEBRUARY 12, 2023

When choosing the perfect buffet equipment for a banquet or catering event, invest in items crafted from sturdy, reliable materials such as stainless steel and polycarbonate that can endure frequent use and cleaning. By investing in the right equipment, catering professionals can ensure that their services are of the highest quality.

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Catering Catering Customer Service Customer Service 52

Modern Restaurant Management

DECEMBER 29, 2023

However, our industry still is an attractive space for well-suited technologies, improving efficiencies at every level of the restaurant from inventory to customer service. We also expect a number of larger brands pushing out into new channels such as licensing deals and product development, catering programs and more.

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Staffing Inventory Catering Catering 123

Total Food Service

SEPTEMBER 25, 2023

Victory Foodservice is a family-owned, independent foodservice distributor that has served the New York City market and northern New Jersey with superior customer service, high-quality foodservice products, and competitive prices for over 35 years. 4th from 11am to 6pm at Terrace on the Park in Queens, NY.

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Inventory Catering Catering Recipes 45

Fresh Ideas

SEPTEMBER 6, 2023

Customer Service At Fresh Ideas, we care deeply about the people we serve. On university campuses, our team members take the time to properly get to know students, so they can cater to their preferences and offer them a personalized experience.

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Modern Restaurant Management

JANUARY 8, 2024

As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important. Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. 2024 could be a breakout year for fast casual restaurants.

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Catering Catering Food and Beverage Food and Beverage 215

Modern Restaurant Management

JANUARY 25, 2024

Additionally, by keeping employees on the roster for longer, customer service quality is bound to improve. By catering to the career aspirations of employees, whether they seek growth within the hospitality sector or aspire to other career paths, restaurant owners are laying the foundation for a committed and skilled workforce.

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Catering Catering Customer Service Customer Service 110

Modern Restaurant Management

NOVEMBER 13, 2023

That’s why we decided from the start to stay "payment processor agnostic," allowing us to cater to our customers’ needs and build our business around product value, not processing fees. They say the customer is always right, and more times than not, they are.

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Point of Sale Catering Catering Customer Service 123

Total Food Service

AUGUST 2, 2023

Catering to this digital-first approach is crucial for restaurants and bars aiming to meet these evolving expectations. They can also use technology to personalize the customer service experience, such as through personalized greetings or recommendations based on past orders.

Inventory Management 40

Inventory Management Food and Beverage Food and Beverage Inventory 40

Modern Restaurant Management

OCTOBER 7, 2021

To cater to these situations, restaurants should have a digitized checklist or a recipe management software tool. Both of these technological advancements are instrumental in ensuring excellent customer service and reducing food waste. Erroneous data can lead to either shortage or excess.

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Food Safety Inventory Recipes Restaurant Management 196

Modern Restaurant Management

FEBRUARY 4, 2022

With the increasing customer inclination towards a health-conscious diet, even the restaurant industry has to adapt to the trend by adding dishes catering to their health-conscious guests. Restaurants using ghost kitchens may directly provide delivery or use delivery services. Health-Conscious Food Will Dominate Menus.

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Food and Beverage Food and Beverage Inventory Customer Service 218

Modern Restaurant Management

JANUARY 31, 2024

full service restaurants surveyed plan to introduce catering services. In turn, that time can be spent on more meaningful work, such as customer service and creating real connections with diners. Ninety-four percent of operators are planning some form of expansion and more than half of the 600 U.S

Inventory 203

Inventory Inventory Management Staffing Catering 203

Lavu

DECEMBER 20, 2019

Catered specifically to those in the restaurant industry as well as to emerging small businesses, Sourcery has the specialized ordering and inventory receipt capabilities that Bill.com lacks. poor customer service, as they had an unresolved account issue and received no response from Bill.com's chat function.

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Customer Service Customer Service Inventory Point of Sale 78

Modern Restaurant Management

SEPTEMBER 14, 2022

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. For example, KFC even has facial recognition technology to cater to repeat customers. What are AI and ML? Role of AI in Back of House.

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Staffing Customer Experience Inventory Food and Beverage 211

Modern Restaurant Management

MAY 3, 2021

Brands like Chick-fil-A are known for their excellent customer service, which is foundational in their brand value and competitive advantage. Still, QSRs are faced with daily challenges of disrupted supply chains, new consumer habits, and constantly changing regulatory mandates at the federal, state and local level.

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Staffing Catering Catering Customer Service 197

The Restaurant Warehouse

OCTOBER 23, 2023

Restaurant Equipment The Restaurant Warehouse If you're looking for the best in restaurant equipment, restaurant supplies, catering supplies, or kitchen supplies, you've come to the right place. Email customer service at therestaurantwarehouse@gmail.com , or feel free to call/text (206) 419-5801 with any questions, concerns or a hood quote.

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Food Preparation Commercial Kitchen Catering Catering 52

Modern Restaurant Management

DECEMBER 3, 2020

ezCater announced the launch of Subway's new online catering platform as part of the sandwich chain's overall focus to create even greater digital convenience for guests. "ezCater's platform provides effortless online ordering and exceptional customer service." ” Subway on ezCater Platform.

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Catering Catering Food and Beverage Food and Beverage 165

Modern Restaurant Management

FEBRUARY 6, 2020

The productivity puzzle is one that is most complex in the catering industry. Skills shortages, margin pressures, and a high turnover, ‘revolving door’ culture contributes to a difficult environment to be time-efficient within, all while making sure you’re providing optimum customer service.

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Catering Catering Customer Service Customer Service 209

Modern Restaurant Management

NOVEMBER 10, 2020

In the restaurant business, employee engagement – whether that’s a smiling face at the door or someone that will go the extra mile to make sure the order is correct – can be the difference between customers coming back for more or never returning again.

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Customer Experience Catering Catering Customer Service 197

Modern Restaurant Management

FEBRUARY 23, 2021

In fact, he was likely to rally his employees to excellent customer service by saying, “Yesterday was fantastic. When COVID-19 first started shutting down our traditional restaurant service, we recognized we would need to change our business model to focus on to-go and delivery. What can we do today to make it better?”

Catering 180

Catering Catering Customer Service Customer Service 180

The Restaurant Warehouse

APRIL 30, 2024

From trendy gastropubs to cozy family-owned diners, Spokane has a vibrant culinary scene that caters to all palates. Indulge in a reasonably priced and delightful dining encounter accompanied by top-notch customer service. Spokane Restaurants offer a diverse and delectable range of culinary delights, catering to every palate.

Chef 52

Chef Catering Catering Customer Service 52

Total Food Service

SEPTEMBER 18, 2023

With over 65% of quick-service customers 1 opting for kiosk-based ordering, the labor shortages have acted as a catalyst, propelling businesses to explore automated solutions. Following suit, Taco Bell introduced a kiosk-only location in the same year, showcasing a commitment to modernized customer service.

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Food and Beverage Food and Beverage Hospitality Hospitality 82

Chef's Deal

JULY 6, 2023

7 Steps to Choosing The Best Commercial Kitchen Equipment Supplier Understanding your business needs, researching, evaluating, certifications, pricing, customer service, and long-term partnership are the 7 steps to choosing the commercial kitchen equipment supplier. Conversely, poor customer service impairs your brand image.

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Commercial Kitchen Kitchen Equipment Customer Service Customer Service 52

Modern Restaurant Management

JANUARY 3, 2024

Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. There's a growing recognition that mobile apps alone cannot cater to all aspects of loyalty, paving the way for alternative solutions like kiosks and more integrated loyalty program structures.

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Food and Beverage Food and Beverage Catering Catering 132

Modern Restaurant Management

DECEMBER 21, 2022

For example, rather than giving heavy discounts on items they’re already seeing margin hits from, restaurants can incentivize customers to purchase other items that provide better returns. – David Tracz, Partner at / /387.

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Food and Beverage Food and Beverage Inventory Kitchen Display System 197

Riddhi Display

FEBRUARY 21, 2023

Whether you are a professional caterer or run a restaurant with an outdoor kitchen, you need the right outdoor commercial kitchen equipment to quickly and easily cook barbecues, pizzas, and grilled food. Outdoor cooking is a great way to enable people to enjoy their meals amid lush greenery.

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Commercial Kitchen Kitchen Equipment Food Supply Food Preparation 52

Lithos POS

AUGUST 31, 2023

It helps you to save money and push your business to grow, The POS enables seamless management of customer interactions and data, facilitating personalized and targeted marketing campaigns, loyalty programs, and improved customer service. POS tracks and records every customer transaction.

Point of Sale 52

Point of Sale Inventory Customer Experience Purchasing 52

Kitchen CUT

NOVEMBER 10, 2021

The obvious one would be the achievement of higher sales through upselling, but think about the benefits that, say, better customer service might bring to your business in terms of repeat business or customers lingering a little longer. As an employer, you can be smart with the employee targets you set.

Hospitality 52

Hospitality Hospitality Catering Catering 52

Lavu

NOVEMBER 11, 2019

Sweetgreen caters to a crowd that wants to eat something fast and healthy for lunch. Employees have been trained on how to politely educate customers who offer cash about the reason for this decision – saving the business time and money and faster customer service. The middle is going to get squeezed out.”.

Point of Sale 85

Point of Sale Customer Service Customer Service Catering 85

Chef's Deal

APRIL 22, 2024

Brand Investing in a refrigerated prep table brand renowned for quality and reliable customer service goes beyond all these features; it ensures you get a durable, dependable, and functional prep table that withstands the rigors of busy commercial settings. Workstation prep tables have a modular design.

Commercial Kitchen 52

Commercial Kitchen Food and Beverage Food and Beverage Food Safety 52