Modern Restaurant Management

FEBRUARY 23, 2021

I’ve thought a lot about the lessons he taught me during the challenges of the past year, as well as countless other times when world events have shaken the hospitality industry to its core. During the first months of the Great Recession, we opened three restaurants.

Catering 180

Catering Catering Customer Service Customer Service 180

Hospitality Net

NOVEMBER 7, 2023

Being in hospitality sales can create a very busy environment where we don’t take time for ourselves. Providing time for ourselves can let us become better at our job. I recently discussed this with my fellow Rising Sales Leader Council Members.

Hospitality 62

Hospitality Hospitality 62

Foodservice Equipment Reports

OCTOBER 16, 2023

In the bustling world of foodservice, the right equipment is the key to success. Especially when it comes to commercial fryers, where the choice can significantly impact the efficiency of your kitchen and the quality of your food.

Commercial Kitchen 52

Commercial Kitchen 52

Bill Marler

OCTOBER 9, 2021

Trichinellosis is a parasitic disease that results from consumption of raw or undercooked meat infected by roundworm species in the genus Trichinella. Early signs and symptoms occur 1–2 days after ingestion and include diarrhea, abdominal pain, fatigue, nausea, and vomiting.

Food Safety 130

Food Safety 130

Bill Marler

JULY 10, 2020

Perhaps a “trip down criminal lane” might give us a clue? Chipotle Mexican Grill Inc. paid $25 million to resolve criminal charges related to the company’s involvement in foodborne illness outbreaks that sickened more than 1,100 people between 2015 and 2018, the Department of Justice announced in April 2020. Press Release ).

Food Safety 233

Food Safety 233

Hospitality Net

MAY 17, 2023

You are a hotel group executive. You open your laptop, go to your email, and see:

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Bill Marler

AUGUST 24, 2022

Always running around the house, sometimes giggling at the top of her lungs, she reminded me of my own daughter. I remember her father looking at me misty-eyed and saying, “Fathers are supposed to protect their daughters… in this case, there was nothing I could do.” Ashley Armstrong is from Indiana. Fair enough, but what about Ashley?

FDA 303

FDA Food Safety Hospitality Hospitality 303

Modern Restaurant Management

MAY 14, 2024

We had finished building brick & mortar restaurants, and my advisors asked me to think about a succession plan and look ahead to the next chapter of the restaurants. How did the idea of Employee Stock Ownership originate and why did you want to do it? Initially there were only two routes to take.

Chef 178

Chef Staffing Restaurant Management Restaurant Manager 178

Hospitality Net

NOVEMBER 3, 2023

Accor, a world leading hospitality group, is pleased to welcome Swissôtel Resort & Spa Çeşme, located in the heart of Ilıca Bay, Turkey, to its premium brand portfolio. Inspired by the surrounding nature, and the belief that time and travel are true gifts in life, Swissôtel Resort & Spa Çeşme opens its doors on November 1, 2023.

Hospitality 64

Hospitality Hospitality 64

Modern Restaurant Management

MARCH 22, 2022

The decision had been a well-kept secret, so when Roger Enrico, PepsiCo’s CEO, called me into his office to tell me the news, I was caught by surprise. Something about the idea didn’t sit right with me, but I didn’t say anything right away. There were other things that gnawed at me, too.

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205

Bill Marler

NOVEMBER 24, 2022

The above picture is the Marler Clark office on Bainbridge Island (opened during the pandemic to get me out of the house). However, watching the below Frontline Documentary from 2015 make me realize how much time it take to accomplish food safety and how much more we have to do. We are not missing a beat.

Food Safety 222

Food Safety 222

Bill Marler

JULY 2, 2022

I believe this product has caused me debilitating stomach pain that has taken days to go away. that lasted over 12 hours despite me taking an NSAID. Thank you THANK YOU to those of you who have reached out letting me know about your situations. The same exact thing happened to me! And new buyers… maybe beware.

FDA 263

FDA Food and Beverage Food and Beverage Hospitality 263

Bill Marler

JULY 13, 2022

coli O157:H7-tainted spinach sent me an unexpected present. The gift was a bobble-head that bore a similarity to a younger version on me. So, let me introduce you to the League. Over a decade ago, the mom of two clients who both developed acute kidney failure after consuming E.

FDA 308

FDA Food Safety Hospitality Hospitality 308

Bill Marler

AUGUST 25, 2022

People, at least 30 who have contacted me have suffered severe liver complications, including several who have had their gallbladders removed. Please let me know if this is something we can pursue. Yes, the product has been pulled from the Revive website, but there has been no recall, no, “market withdraw.”

FDA 196

FDA Hospitality Hospitality 196

Bill Marler

JULY 24, 2023

Retirement has freed me of the political and financial strains of formal law firm culture, liberating my mind to see the practice, and the practitioners, as they are. I just got this email from a lawyer that I have worked with several times over the years.

Food Safety 244

Food Safety 244

Bill Marler

AUGUST 27, 2022

Getting ahead of me is really not that difficult and it will be good public relations. Provide samples of the offending ingredient to the FDA and to me. Again, getting ahead of me is really not that difficult and it will be good public relations. Be transparent about where you received the tainted product.

FDA 222

FDA Food Safety 222

Bill Marler

DECEMBER 7, 2023

It reminded me of another post of nearly a decade ago when we were in the middle of yet another cantaloupe mess – here is the post: By Bill Marler on November 30, 2018 FDA and industry and Congress all need to step up and do something. Believe me, Big Fresh spilled more on the floor of their last congressional reception than that.

FDA 266

FDA Food Safety Hospitality Hospitality 266

Bill Marler

OCTOBER 26, 2022

Hey, next time invite me! So says a tweet from good Dr. Warriner (@kwarrine). And, yes, that is the book Poisoned.

Food Safety 203

Food Safety 203

Hospitality Net

APRIL 24, 2024

If it were me, I’d ask the dealer to replace the car. Regardless, it made me think that what looks good on the outside may not be so good on the inside. Unfortunately, the car turned out to be a “lemon,” and he has taken it back to the dealer multiple times for various problems.

Customer Experience 61

Customer Experience Purchasing 61

Bill Marler

JULY 22, 2020

There are 10 parking spaces – we intend to rent 8 for $200 per month (email me at bmarler@marlerclark.com) and donate the other 2 for people in medical or financial need (might need some help finding the right fit – ideas welcome). It takes me 21 minutes to walk from my home to the office.

Food Safety 253

Food Safety 253

Hospitality Net

MAY 15, 2024

Me want cookie! Or at least Cookie Monster does, but do we or do we not want cookies? Like Cookie Monster, we have shown an insatiable appetite for cookies but perhaps, our messed eager consumption has led us here.

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Modern Restaurant Management

FEBRUARY 16, 2024

I’ve never been a foodie, but in the late 1980s and 90s I was a restaurant gadabout, thanks to an extended gig as publicist for the Zagat Survey guides, which exposed me to some of New York’s finer eateries and uber-chefs. Even a food hick like me was a believer.

Chef 100

Chef Nutritionist Nutrition 100

Hospitality Net

NOVEMBER 29, 2023

Hospitality Sales and Marketing Association International – Middle East (HSMAI ME) will showcase Holoconnects as a Gold Partner at the 6th ROC ME Commercial Strategy Conference. The event takes place November 28-29, 2023, at the Conrad Dubai.

Hospitality 81

Hospitality Hospitality 81

Hospitality Net

APRIL 29, 2024

Yet, simplifying it to just "Amsterdam" frequently prompts an odd look and a follow-up question: "Where are you from originally?" – which gets me struggling again. These days, I often say: "I was born in London, my heart is Brazilian, and I live in Amsterdam."

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Foodservice Equipment Reports

MARCH 1, 2024

My cousin John worked in refrigeration, and he was like a hero to me. What inspired you to join the service industry? I’m one of the lucky ones who knew from a very young age what I wanted to do for a living. He drove around a big truck filled with tools and could fix anything. I knew I wanted to grow up to help people like he did.

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100

Hospitality Net

MAY 2, 2024

For those of you who don’t know.like me what The Last Bastion is. It is a boardgame. And a complicated one at that.

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Bill Marler

SEPTEMBER 15, 2021

COVID has been a curse for most reasons, but it has allowed me to do more speaking with far less travel. Here is a course I am speaking at on Saturday, and I have already done the speech – virtually. Link: [link].

Food Safety 165

Food Safety 165

Modern Restaurant Management

APRIL 18, 2023

COVID pretty much slowed down my industry, shut it down actually, and gave me time to gather my thoughts and start writing. Book Prologue All I could see through the thin slit in the gauze bandages wrapping my head were shadows, outlines of people moving around me. No one could get me to stop shaking or clear my breathing passages.

Restaurant Management 167

Restaurant Management Restaurant Manager Hospitality Hospitality 167

Modern Restaurant Management

FEBRUARY 14, 2024

For me, the math is simple, if your operation does $1,000,000 and you charge back the credit card fees to the guest you have just dropped $30,000 to the bottom line. Ten years ago most of my clients were making a new profit of 12 percent or better. This simple changed the outlook for many operators from loss to profit.

Food and Beverage 189

Food and Beverage Food and Beverage Food Prices Hospitality 189

Bill Marler

AUGUST 20, 2022

My wife, Julie, and three daughters, Morgan, Olivia and Sydney, went with me. Let me know if you have any other questions or concerns in the meantime. In 2007 I spent a month and a half traveling Australia giving speeches about “why it is a bad idea to poison you customers.” I’m here to help! Sincerely, Sammy B. Care Manager.

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Food Safety Tech

FEBRUARY 6, 2024

“It’s not what we know that worries me. To me a supplier is a partnership. In order for me to develop a relationship with a supplier, I need to trust them and they need to trust me. It’s what we don’t know,” said Jorge Hernandez, VP of Quality Assurance at The Wendy’s Company. said Hernandez. “If

Food Safety 97

Food Safety Food Supply 97

Food Safety News

FEBRUARY 9, 2024

The product was only sold to retailers in DE, MD, ME, MA, NH, NJ, NY, NC, PA, VT, VA, and DC Ready Pac Foods, Inc. Recalled products include: BrightFarms, Inc. recalled Southwest Chipotle salad kits. 8, 2024, The U.S.

Food Safety 114

Food Safety Purchasing 114

Modern Restaurant Management

APRIL 30, 2024

And for me, the collaboration with our team at this point is my favorite part of the process. They allow me to blend my overarching love of food with a passion for experimenting. Don’t limit yourself at this point but it is also imperative that you are willing to fail and walk away from an idea if it just didn’t work.

Chef 197

Chef 197

Bill Marler

FEBRUARY 14, 2022

A week ago one of my food safety followers on Twitter sent me this photo that was apparently circulating offering for sale on eBay a product that was recalled over a decade ago. Someone also reminded me that we had a similar problem in 2017, both with online and retail sales of a recalled product. Well, that all seems pretty clear.

FDA 310

FDA Food Safety Hospitality Hospitality 310

Hospitality Net

MAY 7, 2024

It sounds like a strange thing for a founder of a technology company to say, but hear me out. Friction is fundamental to great hospitality. Friction is where the magic happens. If every step on the guest journey is totally automated and seamless, it leaves no room for spontaneity or for true moments of hospitality.

Hospitality 55

Hospitality Hospitality 55

Hospitality Net

FEBRUARY 13, 2024

For me, the concept of the "sponge mentality" stands out as a beacon of growth and adaptability. It is a process that embodies the metaphor of a sponge, soaking up knowledge and experiences and squeezing them out to share with others.

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Bill Marler

APRIL 24, 2022

I went to the general practitioner Thursday, he told me that she probably had a big gastro (…) she gave me a treatment for a gastro”. I was at the pediatric ward in St Etienne, they took care of me straight away, they did check-ups. When I asked if my daughter was going to die , I was told that they could not answer me”.

Hospitality 332

Hospitality Hospitality 332