Modern Restaurant Management
FEBRUARY 21, 2024
A new study challenging the long-standing mantra “the customer is always right" determined that to better support employee mental health, restaurant operators should have clear policies stating that customers' uncivil behavior will not be tolerated. “For decades, a customer could be uncivil, angry, yelling or just plain wrong, and employees were expected to deal with it because it was just part of the business.
Restobiz
FEBRUARY 21, 2024
By Charli Tanner Everyone is feeling the financial pinch, and with restaurants facing rising food, utility, and labour costs, they are keeping a close eye on their profit margins. Reports at the end of 2023 revealed that rising costs meant one-third of Canadian restaurants were operating at a loss, highlighting the need for reducing expenses […] The post Top tips for minimizing restaurant expenses appeared first on Restobiz.
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Bill Marler
FEBRUARY 18, 2024
You have to wonder what the owners of Raw Milk LLC and California State health authorities are thinking. 2023 Raw Farm LLC Recalls and Outbreaks: May 2023 Campylobacter Raw Milk Recall August 2023 Salmonella Cheese Recall October 2023 Salmonella Raw Milk Outbreak and Recall: San Diego County—12 illnesses Orange County—7 illnesses Here is the 2023-2024 version – E. coli Outbreak and Recall: As of February 16, 2024, a total of 10 people infected with the outbreak strain of E. coli have been rep
Chef Ann Foundation
FEBRUARY 21, 2024
The 2024 Healthy School Food Pathway Fellowship Graduation gathered school food changemakers to celebrate the inaugural cohort of Fellows, connect and share ideas, and build momentum to continue transforming school food together.
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Agroknow
FEBRUARY 21, 2024
In the realm of food safety, the landscape seems to be ever-evolving. I do hear the persistent concerns regarding the efficacy of traditional methods in risk mitigation and compliance assurance. From the challenges faced by FS/QA teams to the need for effective communication with suppliers on food risk prevention, the food industry seems to be ripe for innovative solutions.
Restobiz
FEBRUARY 20, 2024
As we move through the first quarter of 2024, looking back to the final quarter of last year can give us some insight into restaurant success, consumer spending, and what’s trending this year. How did restaurants do towards the end of last year and what can we expect to see this year? While traffic dipped […] The post Will 2024 be easier for operators?
Food Service Focus brings together the best content for large-scale food service management professionals from the widest variety of thought leaders.
Modern Restaurant Management
FEBRUARY 20, 2024
In today’s tech-driven world, customers and workers alike expect a seamless payments experience wherever they go. Until now, restaurants have primarily focused on customer experience when considering payments technology, but the emergence of new and developing worker payment programs can impact and improve the restaurant worker experience. With the restaurant industry facing an ongoing labor shortage , it’s more crucial than ever to offer your staff the best experience possible, whic
Food Safety News
FEBRUARY 22, 2024
Another contract cleaning service for the food sector, especially the meat industry, has been caught with child labor violations. The frequency of child labor in the industry surfaced last year when 13 meat plants in eight states contracting with Packers Sanitation Services paid fines totaling $1.5 million for putting children in critical and often dangerous food safety jobs.
Sculpture Hospitality
FEBRUARY 20, 2024
Are you ready to dive into one of the secrets of our trade: nailing your restaurant inventory ? Trust us, getting your inventory right is like having a superpower in the restaurant industry, saving you cash, cutting down waste and keeping your customers coming back for more.
Bill Marler
FEBRUARY 17, 2024
As of February 15, 2024, a total of 87 people infected with the outbreak strain of Salmonella have been reported from 30 states – Arizona 2, California 1, Colorado 1, Connecticut 1, Florida 2, Idaho 2, Illinois 1, Iowa 2, Kentucky 1, Louisiana 1, Maryland 4, Massachusetts 1, Michigan 1, Minnesota 2, Missouri 2, Nebraska 3, New Jersey 5, New York 9, North Dakota 1, Ohio 13, Oklahoma 1, Oregon 1, Pennsylvania 6, Tennessee 1, Texas 8, Utah 1, Vermont 1, Virginia 5, Washington 6 and Wisconsin 2.
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Modern Restaurant Management
FEBRUARY 22, 2024
Calling it a critical subject, the James Beard Foundation® launched a campaign focused on tackling the significant impact of climate change on independent restaurants, chefs, and the local economies they support. Through the Climate Solutions for Restaurant Survival campaign, the James Beard Foundation will unite chefs across the country to raise awareness, educate federal policymakers, and galvanize action to mitigate the impacts of climate change. “Independent restaurants are not ju
Food Safety News
FEBRUARY 20, 2024
Hundreds of stores received more than 110 recalled products related to an outbreak of Listeria Monocytogenes linked to products from Rizo Lopez in Fresno, CA. The Food and Drug Administration has published a list of retailers that received the implicated products. The list includes Whole Foods, Trader Joe’s and Costco. According to the FDA, the list may not include all of the retailers that received the products.
Food Safety Magazine
FEBRUARY 19, 2024
In a recent webinar organized by the Alliance for a Stronger FDA, a top policy and legislation official from the U.S. Food and Drug Administration (FDA) provided insight to the agency’s approach to regulating cannabidiol (CBD) and kratom in foods and dietary supplements.
Foodservice Equipment Reports
FEBRUARY 21, 2024
The latest batch of Kitchen Innovations recipients announced today, Feb. 21, showcase advancements in automation, efficiency, safety enhancements and sustainability.
Modern Restaurant Management
FEBRUARY 22, 2024
Restaurants are constantly busy, which means communication is key to make sure the experience for customers is top of the line. Two-way radios, help restaurant staff communicate more efficiently leading to a better experience for the guests. With fast communication your guests receive the service they deserve each time they enter your establishment in a timely and effective manner.
Food Safety News
FEBRUARY 21, 2024
The Food and Drug Administration continues using import alerts to enforce U.S. food safety regulations for food from foreign countries. The agency updates and modifies the alerts as needed. Recent modifications to FDA’s import alerts, as posted by the agency, are listed below. Click here to go to the FDA page with links to details on specific alerts.
Food Safety Magazine
FEBRUARY 20, 2024
Understanding the structure and function of biofilms is essential for developing effective strategies to control microbial biofilm formation, mitigate biofilm-related risks, and harness the beneficial properties of biofilms for various applications.
Fast Casual
FEBRUARY 21, 2024
The authenticity and relatability of micro-influencers resonate with younger audiences on a personal level, fostering a connection that transcends traditional advertising.
Modern Restaurant Management
FEBRUARY 19, 2024
Mississippi restaurateur Robert St. John of the New South Restaurant Group has taken a twist on the adage "when life gives you lemons, make lemonade." In his case it's more like "when your restaurant closes due to the pandemic, host pop-ups." St. John's The Purple Parrot had been a community stalwart in Hattiesburg for 33 years.
Food Safety News
FEBRUARY 20, 2024
— OPINION — Here is bit(e) of history: Organic Pastures Dairy Company (OPDC) & Raw Farm LLC – Started OPDC in 2000 – Changed name to Raw Farm LLC in 2020 Organic Pastures Dairy Company Recalls and Outbreaks : September 2006 Raw Milk E.coli Outbreak: 6 ill/2 HUS September 2007 Raw Cream Listeria Recall December 2007 Raw Milk Campylobacter Outbreak: 8 ill September 2008 Raw Cream Campylobacter Recall November 2011 Raw Milk E.coli Outbreak: 5 ill/3 HUS May 2012 Campylobacter Raw Milk/Cream
Foodservice Equipment Reports
FEBRUARY 23, 2024
Later this year, Church’s Texas Chicken will launch a compact, 1,000-square-foot prototype that it says may help it enter new areas. The design—which is up to 700 square feet smaller than some existing stores—will include state-of-the art equipment focused on higher efficiency/throughput, plus multiple guest queues and drive-thrus, says Frank Costello, VP of U.S. development for the brand.
Food Safety Tech
FEBRUARY 20, 2024
Businesses in the organic food supply chain have just weeks to prepare for the upcoming implementation of the United States Department of Agriculture (USDA)’s Strengthening Organic Enforcement (SOE) Rule. This updating regulation, which goes into effect on March 19, 2024, aims to fortify the integrity of USDA organic products. From manufacturers to retailers, businesses across the supply chain must adjust their procedures and practices to comply with the updated rule.
Thomas Cuisine
FEBRUARY 22, 2024
Thomas Cuisine Announces Partnership with the Montana Hospital Association (MHA) to support community health and wellness Thomas Cuisine, a leading provider of culinary and hospitality services, is thrilled to announce a strategic partnership with the Montana Hospital Association (MHA). This collaboration reflects Thomas Cuisine’s commitment to excellence in healthcare dining solutions while supporting local communities in Montana.
Food Safety News
FEBRUARY 19, 2024
A recent report from the Food and Drug Administration has found that a sheep farm was likely a contributing factor in the contamination of onions. The finding came when investigators searched for the cause of a 2020 outbreak of Salmonella Newport foodborne infections associated with red onions from the Southern San Joaquin Valley and Imperial Valley in California.
Foodservice Equipment Reports
FEBRUARY 23, 2024
Derek Brodt, formerly of Duke Mfg. and Unified Brands, has joined Electrolux Professional Group Americas as its director of customer care. In the role, Brodt will drive the long-term strategic vision and direction of the manufacturer’s branded service program, Essentia.
Hospitality Net
FEBRUARY 23, 2024
Oulton Hall Hotel, Spa & Golf Resort has recently made a significant investment in upgrading the bedroom suites in the historic hall - allowing the hotel to provide sanctuary for a variety of discerning guests.
Fast Casual
FEBRUARY 23, 2024
Smoothie King tapped the digital agency, Bounteous, to create a customer experience platform with next-generation web ordering and mobile apps, including a calorie counter, a unified wallet and an enhanced rewards strategy.
Food Safety News
FEBRUARY 20, 2024
A Taylor Farms salad mix is under recall in Canada after government testing showed contamination with Salmonella. The “Mexican Style Street Corn Chopped (Salad) Kit” was sold in New Brunswick, Newfoundland and Labrador, Nova Scotia. Ontario, Prince Edward Island, Quebec and possibly other provinces and territories, according to the Canadian Food Inspection Agency.
Foodservice Equipment Reports
FEBRUARY 21, 2024
TWC Services has acquired Kenco-Lusk, a commercial refrigeration, heating, air and foodservice equipment repair company. Atlanta-based Kenco-Lusk was founded by Kenneth L. Cooper in 1986. Cooper will stay on through the transition and retire once the transition is complete.
Food Safety Magazine
FEBRUARY 18, 2024
Traceability for Better Supply Chain Visibility and Regulatory Adherence helps you understand how to achieve January 2026 compliance with the U.S. Food and Drug Administration's (FDA's) Food Traceability Final Rule—also known as FSMA 204—regardless of how far along your company is in its traceability journey.
Bon Appetit Management Company
FEBRUARY 22, 2024
When I started this company in 1987, I knew I wanted it to be different. I wanted to disrupt the soggy steam table paradigm in corporate and campus dining and serve authentic, restaurant-quality food cooked by experienced chefs. Intuitively, I knew that this meant seeking out the best possible ingredients, which first led me to local farmers and the foods they grow and raise.
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