May, 2023

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Five Ways to Enhance and Improve the Takeout and Delivery Customer Experience

Modern Restaurant Management

Less than two decades ago, restaurant-quality meal delivery was largely limited to pizza and Chinese takeout. Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. Consumers crave convenience. As such, implementing a robust food delivery and takeout service has become critical for restaurants’ longevity and success.

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Nobu Hospitality Expands into Lisbon

Hospitality Net

Nobu Hospitality, the fastest growing luxury lifestyle brand founded by Chef Nobu Matsuhisa, Robert De Niro, and Meir Teper, is pleased to announce its expansion into Portugal marking another significant milestone in the company’s global expansion strategy.

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2023 Fast Casual Top 100 Movers & Shakers

Fast Casual

A few things every brand on this list, chicken-focused or not, have in common, is a dedication to innovation, nimbleness and creativity. Those three attributes were top of mind as judges sifted through the hundreds of nominations. Congratulations to all our winners.

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Restaurants Under Attack from Cybercriminals: How to Protect Your Business

Modern Restaurant Management

As the restaurant industry becomes more reliant on technology, the risk of cyber attacks is rising. Cybercriminals are increasingly targeting restaurants, seeking to steal sensitive customer data and disrupt business operations. One study found that in 2016, the food and beverage industry accounted for ten percent of all data breaches. While many restaurant owners may not think they need to worry about cyber attacks, the reality is that no business is immune.

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Digital Dining: What Restaurants Need to Know Now

Modern Restaurant Management

In February 2023, our Revenue Management Solutions (RMS) data analytics team advised on the benefits of attracting and keeping frequent diners. According to our Q1 2023 survey , frequent users were not just visiting QSRs; they planned to keep visiting. These raring-to-dine customers were twice as likely as other respondents to increase their future visits.

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Restaurants with Strong Brand Identities Captivate Gen Z

Modern Restaurant Management

Born between 1997 and 2012, Generation Z is a demographic known for being tech-savvy and socially conscious. As one of the largest generations of consumers, they continually influence the ways restaurants innovate, and there are identifiable characteristics that differentiate Gen Z consumers from their older counterparts. Here are the biggest takeaways for how restaurants can engage with Gen Z in ways that create a competitive advantage.

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Designing a Next-Gen Teaching Facility

Modern Restaurant Management

1856 is the first-of-its-kind, student-run culinary experience in the Tony and Libba Rane Culinary Science Center in Auburn, Alabama. Designed by The Johnson Studio at Cooper Carry, the facility provides real-world experience for the next generation of chefs and hospitality leaders. Features of the facility include: An open expo kitchen with TVs for professors to examine students’ work, wider walkways and a glass atrium to allow teachers to give real-time instruction in the midst of an act

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Adnan Malik Promoted to Chief Revenue Officer of Magnuson Hotels

Hospitality Net

Magnuson Hotels is pleased to announce the promotion of Adnan Malik to the position of Chief Revenue Officer (CRO). In his new role, Malik will oversee the company’s revenue management strategy and drive initiatives to enhance revenue growth across the organization.

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How 1 fast casual bakery CEO found success with no recipe

Fast Casual

Mignon François, founder of the Cupcake Collection and mother of six who turned her family’s $5 weekly dinner budget into a multi-million-dollar bakery brand, shares chapter 2 of her book, “Made from Scratch: Finding Success Without a Recipe.

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American Hotels Support Nearly One in 25 U.S. Jobs

Hospitality Net

American hotels support 8.3 million American jobs, which is equivalent to nearly one in 25 U.S. jobs, according to an economic analysis released today by the American Hotel & Lodging Association and Oxford Economics.

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WOWorks, Shipley Do-Nuts, Noodles & Company execs say loyalty programs a must-have

Fast Casual

Panelists Blake Johnson, VP of marketing for Craveworthy Brands, Donna Josephson, CMO of Shiply Do-Nuts, Mark Kreiner, VP of marketing for WOWorks and Stacy Moss director of brand marketing for Noodles & Company spoke about utilizing loyalty programs at the Restaurant Franchising and Innovation Summit in Coral Gables, Florida.

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Insignia Hospitality Group Opens TownePlace Suites by Marriott Sacramento Rancho Cordova

Hospitality Net

The 117-suite TownePlace Suites by Marriott in Rancho Cordova, California is now open for business. Located at 11212 Point East Drive, the all-suite hotel will operate as a Marriott franchise, owned and operated by Insignia Hospitality Group, Inc. of Midland, Texas.

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Hotel Westland, a New Carbon Positive Hotel by Urban Villages to Open in Seattle

Hospitality Net

Environmental Stewards to Convert 116-Year-Old Structure in Celebrated Pioneer Square into a Modern, 120-Room Hotel, Flagship Restaurant, and Rooftop Bar in Partnership With Aparium Hotel Group and With Design by The Miller Hull Partnership and Curioso Interior Design.

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Hyatt Announces the Opening of Four New Bulgarian Resorts

Hospitality Net

Hyatt Hotels Corporation (NYSE: H) today announced the openings of Secrets Sunny Beach Resort & Spa, Dreams Sunny Beach Resort & Spa, AluaSun Helios Beach, and Alua Helios Bay, representing the entry of the Inclusive Collection, part of World of Hyatt, into a third European country, complimenting the existing presence of Hyatt’s all-inclusive resort brands in Spain and Greece.

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UNWTO Hosts Executive Training on Tourism for Rural Development in Middle East Middle East

Hospitality Net

Under the theme ’Tourism for Rural Development: A Practical Approach to Strategy and Product Development’, the three-day session was held at the UNWTO Regional Office for the Middle East in Riyadh to address the underlying needs for continuous skills development for ensuring up to date learning, adaptation, and innovation.

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The Benson Hotel and Faculty Club Opens in Colorado

Hospitality Net

The Benson Hotel and Faculty Club, a new boutique hotel, has opened as the hospitality center for the nationally recognized University of Colorado Anschutz Medical Campus in Aurora. Long considered the gateway to the Rockies, Aurora has evolved into Colorado’s biotech hub and a health and life sciences research center. The Benson Hotel, a Preferred Hotel & Resorts member, lies conveniently between downtown Denver and Denver International Airport.

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Global Hospitality industry backs bold five-year strategy

Hospitality Net

Leading hospitality brands have agreed on a shared vision for a prosperous and responsible sector that gives back to the destination more than it takes, signalling the dawn of a new era for the once-fragmented hospitality industry.

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LG Business Solutions delights QSRs with LG CLOi ServeBot

Fast Casual

One autonomous serving robot is delivering support and smiles to restaurant owners, staff, and hungry guests. Named one of Time's Best Inventions of 2022, LG CLOi ServeBot is a smart robot solution that performs simple, repetitive tasks based on an innovative autonomous driving system.

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U.S. hotel commentary - March 2023

Hospitality Net

One quarter of the way through 2023, industry results reflect a shift in mindset to a true post-COVID environment, with 2.8% demand growth and 7.8% ADR growth leading to respectable 10.4% RevPAR growth year over year.

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HFTP Announces 2023 Inductees to the Hospitality Technology Hall of Fame: Sherry Marek and Mark Heymann; Honored at HITEC Toronto Next Month

Hospitality Net

Hospitality Financial and Technology Professionals (HFTP®) is pleased to announce two champions of hospitality technology, Sherry Marek and Mark Heymann as the 2023 HFTP International Hospitality Technology Hall of Fame inductees, both recognized for innovating a pioneering technology solution specific to hospitality. Marek is co-founder of Datavision Technologies, retired and continues to share her experience as owner of Aiken Street Consulting and a mentor for women in the technology professio

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STR Weekly Insights: 30 April – 6 May 2023

Hospitality Net

As we move into the period between spring and the post-Memorial Day summer kickoff, U.S. hotel industry occupancy showed an expected and modest decline of 1.4 percentage points (ppts) from the prior week. Performance remained strong relative to last year with occupancy of 65.2% growing 1.2 ppts from the matched week last year.

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Saudi Arabia’s Mirada Group tap Hotelogix as part of their digitisation strategy

Hospitality Net

Hotelogix, a globally leading cloud-based hospitality technology provider, said that Saudi Arabia’s Mirada Group has adopted its multi-property management system to gain centralised control over group operations. The entire group is now running on Hotelogix in line with their enterprise-wide digital transformation plan.

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JC Golf Selects Tambourine For Digital Marketing Strategy

Hospitality Net

JC Golf, the California-based golf management company, selected Tambourine, the Fort Lauderdale-headquartered hospitality digital marketing firm, for custom website design and paid media services to promote its portfolio of high-end courses, JC Player Cards, and membership options.

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First Hampton by Hilton Opens Doors in City of London

Hospitality Net

Today Hampton by Hilton London City opens its doors to guests. The 278-room hotel, located in Osborn Street, East London, is the latest addition to the growing Hampton by Hilton portfolio and boasts unique Hampton by Hilton design elements to create a relaxing stay for business and leisure guests in the heart of the city.

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First Dusit Hotel in Japan to Open June 1st

Hospitality Net

On 1 June 2023, Dusit will take the ASAI brand outside of Thailand with the opening of ASAI Kyoto Shijo - Dusit’s first hotel in Japan - which puts guests in the heart of the Shijo-Karasuma neighbourhood, near the famous Nishiki Market in the city’s renowned Downtown area.

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All eyes on Italy as IHG Hotels & Resorts hails six new luxury and lifestyle hotels

Hospitality Net

IHG Hotels & Resorts, one of the world’s leading hospitality companies, more than doubles its luxury and lifestyle presence in Italy, cementing its presence in this key growth market.

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Andbeyond Announces Refurbishment Of Well-loved Eco-lodge

Hospitality Net

Conservation-focused luxury travel company andBeyond has announced that one of its most iconic lodges, Phinda Forest Lodge, situated in andBeyond Phinda Private Game Reserve, KwaZulu Natal, South Africa, is due to undergo an extensive rebuild. The property, which was lauded as one of the first true eco-lodges at the time of its construction, will be reimagined within the context of the contemporary luxury safari, while retaining subtle references to its original ’Zulu-zen’ décor with a new elega

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Radisson Hotel Group opens its first Radisson hotel in Baku, Azerbaijan

Hospitality Net

Radisson Hotel Group announces the opening of its first Radisson-branded hotel, Radisson Hotel Baku, following an extensive renovation and re-branding of the existing Park Inn by Radisson Hotel Baku. Located in one of the city’s prime residential and commercial districts, Radisson Baku Hotel will be the Group’s first Radisson property in Azerbaijan.

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Rotana marks its foray into the United Kingdom

Hospitality Net

Rotana announced today its entry into the United Kingdom (UK) with the launch of two new properties under its affordable hotel and serviced apartment brand, Centro, Centro New Malden and Centro Kingston. These being the first two properties to launch as part of a wider agreement to develop up to 1,500 keys over multiple sites across the greater London region, all under the Centro brand.

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Short-stay operator Bob W Announces Openings in the Netherlands

Hospitality Net

Tech-powered short-term rental operator Bob W’s growth trajectory continues with openings in two of Amsterdam’s most fashionable districts. Bob W Oosterpark and Bob W Noord, comprising over 150 apartments, lofts and rooms between them, will be exemplars of the operator’s pioneering approach to 21st-century hospitality, combining the quality of a hotel with the authenticity of short-term rental accommodation.

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IHG® signs MOU with the Saudi Tourism Authority

Hospitality Net

IHG® Hotels & Resorts, one of the world’s leading hotel companies with more than 6,000 hotels, across 18 distinct brands, has signed a Memorandum of Understanding (MOU) with the Saudi Tourism Authority (STA) at the Arabian Travel Market 2023.

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