Modern Restaurant Management

MAY 1, 2023

As the restaurant industry becomes more reliant on technology, the risk of cyber attacks is rising. Cybercriminals are increasingly targeting restaurants, seeking to steal sensitive customer data and disrupt business operations. One study found that in 2016, the food and beverage industry accounted for ten percent of all data breaches. While many restaurant owners may not think they need to worry about cyber attacks, the reality is that no business is immune.

Food and Beverage 203

Food and Beverage Food and Beverage Customer Service Customer Service 203

Sculpture Hospitality

MAY 30, 2023

The restaurant industry is one of the largest and most dynamic industries in the world, with an estimated value of over $1.5 trillion in 2022. In recent years, the industry has been undergoing a significant transformation thanks to the rise of artificial intelligence (AI) and related technologies.

Inventory 117

Inventory 117

Wasserstrom

MAY 9, 2023

With summer approaching, it’s that time of the year when your commercial ice machines are likely to experience an increased workload. Ensuring that your employees maintain a regular cleaning schedule while using the proper sanitizing solutions and following manufacturer instructions is an essential part of any foodservice operation. How to Avoid an Ice Machine Meltdown […] The post 6 Benefits of Maintaining Your Commercial Ice Machine appeared first on The Official Wasserstrom Blog.

Restaurant Management 118

Restaurant Management Restaurant Manager 118

Hospitality Net

MAY 16, 2023

Magnuson Hotels is pleased to announce the promotion of Adnan Malik to the position of Chief Revenue Officer (CRO). In his new role, Malik will oversee the company’s revenue management strategy and drive initiatives to enhance revenue growth across the organization.

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Fast Casual

MAY 21, 2023

A few things every brand on this list, chicken-focused or not, have in common, is a dedication to innovation, nimbleness and creativity. Those three attributes were top of mind as judges sifted through the hundreds of nominations. Congratulations to all our winners.

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Modern Restaurant Management

MAY 30, 2023

In February 2023, our Revenue Management Solutions (RMS) data analytics team advised on the benefits of attracting and keeping frequent diners. According to our Q1 2023 survey , frequent users were not just visiting QSRs; they planned to keep visiting. These raring-to-dine customers were twice as likely as other respondents to increase their future visits.

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Modern Restaurant Management

MAY 17, 2023

Born between 1997 and 2012, Generation Z is a demographic known for being tech-savvy and socially conscious. As one of the largest generations of consumers, they continually influence the ways restaurants innovate, and there are identifiable characteristics that differentiate Gen Z consumers from their older counterparts. Here are the biggest takeaways for how restaurants can engage with Gen Z in ways that create a competitive advantage.

Purchasing 189

Purchasing 189

Modern Restaurant Management

MAY 22, 2023

Promotions and loyalty programs are necessary to convince Americans to dine out more frequently, according to new research from Provoke Insights and Modern Restaurant Management (MRM) magazine. “As budgets are tightening, restaurants must acknowledge that eating out is becoming a luxury,” Provoke Insights President Carly Fink told MRM. “Establishments should ensure that the experience is worthwhile to the customer with high customer service and great food.

Customer Service 180

Customer Service Customer Service Restaurant Management Restaurant Manager 180

Modern Restaurant Management

MAY 30, 2023

Summer hiring is in full swing, and many restaurants are struggling to navigate one of their busiest seasons of the year while dealing with ongoing labor shortages and a volatile economy. Turbulent times call for creative solutions, so focusing on efficiencies and making investments in your staff are the best areas to tackle when it comes to running a restaurant this summer.

Inventory 179

Inventory Staffing 179

Modern Restaurant Management

MAY 10, 2023

For the longest time, there has been an idea that automation would take away jobs. It has been thought that, eventually, machines would be able to do jobs better than humans. However, when it comes to restaurant work, it is difficult to envision that as a possibility. There is a craft to great food that a robot cannot replace. Nevertheless, automation can help restaurants and restaurant staff perform their job more easily and efficiently.

Customer Experience 179

Customer Experience 179

Modern Restaurant Management

MAY 31, 2023

Now that temperatures have officially warmed up, consumers are more eager than ever to dine outside and on-premise. Although restaurant operators are no strangers to this shift in behavior, what they may be overlooking is the chance to leverage one of summer’s biggest revenue driving celebrations – Father’s Day. According to the National Retail Federation , consumers spent approximately $20 billion in 2022 on this annual day dedicated to Dad and it was celebrated by nearly 76 p

Recipes 177

Recipes 177

Modern Restaurant Management

MAY 9, 2023

The restaurant industry has embraced technology and, of late, it’s been at the leading edge. From the humble QR code, which quickly became a mainstay during the pandemic, to recent reports of “digital-only” restaurants, tech is starting to define service for restaurants and customers alike. There has been an avalanche of commentary and analysis on how automation and AI have collectively helped restaurants cope with now all-too-familiar challenges: labor, supply, inflation.

Customer Experience 177

Customer Experience Inventory Purchasing Hospitality 177

Modern Restaurant Management

MAY 31, 2023

The number of cooks and chefs employed in the U.S. has reaches an all-time high, according to a Chef's Pencil's report based on the latest Occupational Employment and Wage Statistics data released by the Bureau of Labor Statistics at the end of April 2023. Key takeaways include: Employment in the Food Preparation and Serving category is down seven percent compared to pre-pandemic levels, and recovery is very uneven within the professional groups.

Chef 167

Chef Food and Beverage Food and Beverage Food Preparation 167

Modern Restaurant Management

MAY 31, 2023

Now that temperatures have officially warmed up, consumers are more eager than ever to dine outside and on-premise. Although restaurant operators are no strangers to this shift in behavior, what they may be overlooking is the chance to leverage one of summer’s biggest revenue driving celebrations – Father’s Day. According to the National Retail Federation , consumers spent approximately $20 billion in 2022 on this annual day dedicated to Dad and it was celebrated by nearly 76 p

Recipes 167

Recipes 167

Modern Restaurant Management

MAY 24, 2023

1856 is the first-of-its-kind, student-run culinary experience in the Tony and Libba Rane Culinary Science Center in Auburn, Alabama. Designed by The Johnson Studio at Cooper Carry, the facility provides real-world experience for the next generation of chefs and hospitality leaders. Features of the facility include: An open expo kitchen with TVs for professors to examine students’ work, wider walkways and a glass atrium to allow teachers to give real-time instruction in the midst of an act

Restaurant Management 167

Restaurant Management Restaurant Manager Chef Hospitality 167

Modern Restaurant Management

MAY 23, 2023

The restaurant industry has changed significantly in recent years, not least due to the impact of the COVID-19 pandemic. Globally, restaurants saw a notable shift in customer expectations and behavior during this time. For lengthy periods over the course of two years, businesses were forced to operate solely on a take-out and delivery basis, and it soon became evident that everybody would need to up their game.

Catering 167

Catering Catering Customer Service Customer Service 167

Modern Restaurant Management

MAY 5, 2023

In 2023, it is estimated that 87 million Americans will dine out on Mother’s Day. This is great news for restaurants, but they should also be prepared for an influx of customers coming with their most special guests, and expecting nothing but a prime customer experience that will pamper their mothers. In this article, we’ll look at how payments technology has evolved over the last few years and became an important ally for restaurants that want to level up their customer experience a

Customer Experience 167

Customer Experience Point of Sale Food Service Food Service 167

Modern Restaurant Management

MAY 8, 2023

Multi-unit restaurant owners in the have lots of reasons for wanting to diversify their brand portfolios. After experiencing significant headwinds of a pandemic followed by historic inflation, many multi-unit restaurant franchisees might be looking outside the industry for diversification. As a veteran of the restaurant industry, I’ve always espoused that it is critical not to put all your eggs in one basket if you have the capital, time and energy to get into other categories.

Hospitality 165

Hospitality Hospitality 165

Modern Restaurant Management

MAY 18, 2023

Accepting fast payments has, after all, always been crucial in hospitality businesses. If there’s a long line – in a cafe, a pub, or a restaurant, for example – customers need to be able to pay quickly and securely. Quickly – and securely. The advent (and continuing evolution) of contactless technology has ticked the first box.

Hospitality 158

Hospitality Hospitality Point of Sale Purchasing 158

Modern Restaurant Management

MAY 16, 2023

In today's fast-paced world, quick-service restaurants (QSRs) are constantly looking for ways to attract new customers while keeping their existing ones happy. One such method that has gained significant traction in recent years is the use of digital signage. By displaying menu items, offers, and specials on screens, QSR operators can effectively communicate with their customers and influence their purchasing decisions.

Customer Experience 156

Customer Experience Purchasing 156

Modern Restaurant Management

MAY 11, 2023

This year will likely be known as the pivotal year for going beyond Dry January and Sober October (though I'm sure the press and Instagram will still love those opportunities to focus). It is truly the breakthrough year for non-alcoholic "adult drinks" served behind the bar, sold in stores, and developed in labs, kitchens and bars at a breakneck pace.

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Sculpture Hospitality

MAY 2, 2023

As a restaurant owner, your staff are your most valuable asset. Employees who are satisfied, motivated, and committed can help create a positive work environment, provide excellent customer service, and increase the restaurant's profitability.

Customer Service 117

Customer Service Customer Service Restaurant Management Restaurant Manager 117

Sculpture Hospitality

MAY 23, 2023

Here at Sculpture Hospitality we have a range of franchise opportunities for people who love the hospitality industry but want to regain control of their lives and improve their work-life balance.

Hospitality 114

Hospitality Hospitality 114

Sculpture Hospitality

MAY 9, 2023

For any restaurant owner, managing inventory can be one of the most challenging and time-consuming aspects of running a successful business.

Inventory 126

Inventory 126

Sculpture Hospitality

MAY 16, 2023

Running a restaurant can be a challenging endeavor, and managing labor costs is an essential aspect of keeping your business profitable.

Restaurant Management 127

Restaurant Management Restaurant Manager 127

Hospitality Net

MAY 15, 2023

Hyatt Hotels Corporation (NYSE: H) today announced the openings of Secrets Sunny Beach Resort & Spa, Dreams Sunny Beach Resort & Spa, AluaSun Helios Beach, and Alua Helios Bay, representing the entry of the Inclusive Collection, part of World of Hyatt, into a third European country, complimenting the existing presence of Hyatt’s all-inclusive resort brands in Spain and Greece.

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Hospitality Net

MAY 22, 2023

Nobu Hospitality, the fastest growing luxury lifestyle brand founded by Chef Nobu Matsuhisa, Robert De Niro, and Meir Teper, is pleased to announce its expansion into Portugal marking another significant milestone in the company’s global expansion strategy.

Hospitality 99

Hospitality Hospitality Chef 99

Hospitality Net

MAY 31, 2023

Hyatt Hotels Corporation (NYSE:H) today announced plans for the 509-room Secrets Playa Blanca Costa Mujeres, which is expected to open later this year, further expanding the Inclusive Collection in Mexico and strengthening Hyatt’s brand footprint. The new resort will join the Inclusive Collection, the world’s largest portfolio of luxury all-inclusive resorts comprised of ten distinct brands.

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Hospitality Net

MAY 22, 2023

Hyatt Hotels Corporation (NYSE: H) announced today plans for the 168-room Thompson Palm Springs, which will join the award-winning luxury lifestyle Thompson Hotels portfolio and mark the second Thompson Hotels property in California. Thompson Palm Springs is expected to open in late 2023 and will offer panoramic views of the San Jacinto Mountains and the city of Palm Springs.

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Hospitality Net

MAY 5, 2023

The Benson Hotel and Faculty Club, a new boutique hotel, has opened as the hospitality center for the nationally recognized University of Colorado Anschutz Medical Campus in Aurora. Long considered the gateway to the Rockies, Aurora has evolved into Colorado’s biotech hub and a health and life sciences research center. The Benson Hotel, a Preferred Hotel & Resorts member, lies conveniently between downtown Denver and Denver International Airport.

Hospitality 97

Hospitality Hospitality 97

Hospitality Net

MAY 18, 2023

IDS Next, a leading hotel software providing smart solutions to hospitality businesses in Southeast Asia, has entered a collaboration with Wyndham Hotels & Resorts to provide a new loyalty enrolment interface to its branded hotels in the Europe, Middle East, Eurasia and Africa & South East Asia and Pacific regions. Powered by IDS Next’s certified cloud solutions, the new technology will help hotels to improve the enrolment of new members into its loyalty programme Wyndham Rewards, either post-re

Hospitality 98

Hospitality Hospitality 98