April, 2023

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The Secrets to Successful Catering

Modern Restaurant Management

A strong catering business can be a restaurant’s biggest moneymaker. You know exactly how many people you’re going to serve, how many portions will be provided, what the cost is, what you’re going to charge and what your net profit will be. Most of the year, catering can comprise 10 to 15 percent of your total sales, but during December, if 20 percent of sales are not coming from catering, you’re missing an opportunity.

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Nobu Hospitality lands in the heart of Seville, Spain

Hospitality Net

Nobu Hospitality is delighted to announce the launch of Nobu Hotel and Restaurant Sevilla. Set in the heart of the Andalusian capital at Plaza de San Francisco, the brand’s latest opening occupies two early 20th century residential buildings, lovingly restored to enhance their traditional architecture. Facing the plateresque façade of the City Hall, Nobu Hotel Sevilla features 25 stylish guest rooms and suites, and an expansive rooftop terrace complete with a swimming pool and dining area which

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Executive perspectives: restaurant experts offer advice for operators

Fast Casual

Bryce Fluellen shows how Everytable's unique franchising model tackles food insecurity, builds communities and fuels growth/profits; Blaine Hurst of Blaine Hurst Enterprises shares how recruiting among IDD workers is more than doing good: data shows it boosts core metrics across restaurants.

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Tech Is Revolutionizing Restaurants’ Quality Audits

Modern Restaurant Management

Think of what your restaurant can accomplish with quality auditing. First (and most importantly), you’ll maximize quality and safety while minimizing risk. Audits can also help brands identify (and fix) areas of non-compliance, as well as spot (and address) potential threats. Collecting and analyzing real-time data allows operators to make more informed decisions that can optimize operations, increase efficiencies, boost revenue, reduce waste, cut costs, and drive restaurant growth.

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Need to Reach New Customers? Step Outside the Box

Modern Restaurant Management

As restaurants work overtime to deal with soaring costs, ongoing labor shortages and growing economic uncertainty, many are pushing the limits of what used to be their competitive space to extend their brand and get in front of new potential customers. Who among us hasn’t ordered food through a convenient mobile application, with menu choices ranging from not just quick-serve or fast-casual restaurants, but convenience stores as well?

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Tide Is High: How Restaurants Can Protect Against Spring Flood Season

Modern Restaurant Management

The start of spring this month also signals the start of flood season – the natural disasters that account for 90 percent of all natural disaster damage, according to the American Red Cross. Additionally, annual costs to repair or replace damaged buildings could grow by roughly 25 percent from $13.5 billion in 2022 to over $16.9 billion by 2052 due to climate change.

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Lessons Learned from the Chick-fil-A Mobile App Data Breach

Modern Restaurant Management

In March, Chick-fil-A announced that a forensic investigation found that a cybersecurity breach compromised its mobile app. More than 71,000 mobile app users were affected, resulting in the exposure of personally identifiable and sensitive data that included names, email addresses, phone numbers, and banking information. With an increasing number of restaurants relying on mobile apps for orders, payments, customer rewards, promotions, and menu updates, mobile apps have become a vital aspect of t

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What’s the Restaurant Investment Forecast?

Modern Restaurant Management

To learn more about the current state of restaurant investing, Modern Restaurant Management (MRM) magazine spoke with Uday Ahuja, Chief Investment Officer at RSE Ventures, who played a key role in investing and identifying/growing scalable consumer brands restaurant concepts including Momofuku, Milk Bar, Fuku, Bluestone Lane, and Magnolia Bakery. During the pandemic he helped advise Milk Bar CEO Christina Tosi’s shift from retail to ecomm—resulting in the launch of Milk Bar’s r

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How Generative AI Can Help Your Marketing Efforts (Infographic)

Modern Restaurant Management

Just like a great restaurant that remembers your favorite order before you even sit down, what if artificial intelligence could do the very same thing? Artificial intelligence, in particular generative artificial intelligence, has been changing the game lately, especially in the field of marketing. Learn how your restaurant can benefit from this form of the future of generative AI in marketing in the Infographic below.

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Utilizing Automation to Maximize Your Restaurant’s Labor Efficiency in 2023

Modern Restaurant Management

The labor shortage that began in 2020 has not slowed, with restaurants continuing to struggle to fill open positions and keep employees long-term. As a result, they are looking for ways to better optimize their labor operations while also maximizing business opportunities. This typically includes creating staff schedules based on sales forecasts, trimming labor during slow times, and providing managers with more control – and accountability.

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How to Make Sure Texts Reach Customers

Modern Restaurant Management

Text messaging is now mainstream for many restaurant and food retail businesses and their communications plans. And rightfully so. Research from Gartner has found 90 percent of all people read texts within three minutes of receipt, and notes that short message service (SMS) boasts a 98 percent open rate. It’s no surprise that restaurants big and small are tapping into text messages to reach their customers.

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Honoring the Legacy of a Historic Structure

Modern Restaurant Management

Seattle-based Floisand Studio Architects has had a long-term partnership with Pagliacci Pizza including the thoughtful reimagination of the chain's newest location across from Seattle’s Ballard Locks. The original design is a heavy timber replica of a six-beam Haida house—a traditional style of building by the Haida Tribe—which opened in 1939 as a Native American curio shop before serving as a restaurant space starting in 1945.

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The rise of bleisure: combining leisure with business travel

Hospitality Net

After a few years of restricted movement, people are keen to make the most of travel opportunities — it seems even as part of their work. Employees are making the decision to enhance corporate travel opportunities with rest, relaxation, and adventure — the combination of business and leisure, also called ‘bleisure’, sets an intention for combining work and play, and has no doubt come about partly in response to Covid-19.

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IHG strengthens presence in Nepal with four new luxury and lifestyle signings

Hospitality Net

IHG® Hotels & Resorts, one of the world’s leading hotel companies, has signed a management agreement with Nepal based Shangri-La Hotel & Resort Group to develop four new hotels in - InterContinental Kathmandu Lazimpat, Hotel Indigo Pokhara Gharipatan, InterContinental Resort Pokhara Begnas Lake, and InterContinental Resort Chitwan, Meghauli. The signing will see IHG add close to 500 rooms to its portfolio in Nepal, and debut two of its global brands, InterContinental and Hotel Indigo in the mark

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V Retreats Opens Its Newly Refreshed Hotel Atlantis Bay in Taormina, Sicily

Hospitality Net

Atlantis Bay debuts newly renovated rooms, including 5 brand new luxury suites, and redesigned common lounge areas, all overlooking the private Bay of Sirens.

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Accor Signs Fairmont Hotel in Agra, India

Hospitality Net

Accor has signed a deal with Shekhar Resorts to open the first Fairmont hotel in Agra, home of the Taj Mahal - one of the seven wonders of the world and an UNESCO World Heritage Site in India.

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Minor Hotels Announces Upcoming Debut of Anantara in India

Hospitality Net

Minor Hotels, a hotel owner, operator and investor, currently with a portfolio of 530 hotels and resorts in 56 countries across Asia Pacific, the Middle East, Europe, the Americas, Africa and the Indian Ocean, announces the upcoming debut of its luxury Anantara brand in India. The new-build Anantara Jaipur Hotel will launch in Q4 2023 and is set to become a spectacular venue for weddings and celebrations.

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Hotel performance recovery in China: A temporary setback due to Qing Ming

Hospitality Net

China’s hotel industry showed strong recovery in the first quarter of 2023, with domestic travel for both leisure and corporate purposes maintaining a V-shaped trajectory across the country and segments, including provincial and capital levels. As a result, hotel profitability has improved due to the return of demand, a sharp increase in hotel rates, and the industry’s ability to manage the new reality of rising costs in labor, energy and logistics.

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V Retreats Opens Its Newly Refreshed Hotel Mazzarò Sea Palace in Taormina, Sicily

Hospitality Net

Mazzarò Sea Palace, which is just down the waterfront, but is set on a sandy beach on Mazzarò Bay, has reimagined dining concepts, with a new gourmet restaurant BLUM uniquely set on two small terraces facing the Bay, and a new look for its signature restaurant, Armònia.

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Akaryn Hotel Group Opens Aleenta Retreat Chiang Mai

Hospitality Net

Aleenta Retreat Chiang Mai officially opens in northern Thailand. This is the third property under the Aleenta brand from Thailand-based luxury boutique hotel specialist AKARYN Hotel Group. Offering 44 rooms and suites, a restaurant, bar, spa and wellness centre featuring tailor-made wellness programmes and retreats, the resort manifests AKARYN Hotel Group’s ongoing dedication to providing authentic, premium, sustainable experiences.

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Hospitality Inflation Report Reveals Potential for Price Increases

Hospitality Net

The recently released white paper Hospitality Inflation Report 2023 reveals that the hotel industry has effectively handled inflation and has successfully passed on the increased energy and labor costs to guests. This ability to manage costs and maintain profitability is one of the industry’s greatest strengths. Created by SuitePad, Europe’s leading provider of in-room tablets for the hospitality industry and an expert in digital guest communication, the report also reveals that this successful

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Hotel Market Beat 2022 - Spain

Hospitality Net

In 2022, the hotel transaction activity in Spain reached €3Bn; a level only exceeded in 2017 and 2018 (record years). The total volume was 21% above 2021, despite the economic and political concerns. The rising popularity of resorts within hotel investments, as well as the continued attractiveness of major gateway cities with a strong leisure appeal, contributed to this significant growth.

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New Brand: Hyatt Studios - Hyatt’s First Upper-Midscale Brand in the Americas

Hospitality Net

Hyatt Hotels Corporation (NYSE: H) today announces plans for Hyatt Studios, the newest addition to Hyatt’s portfolio of brands. The brand, which marks Hyatt’s entry into upper-midscale lodging in the Americas, was conceived through direct collaboration with hotel developers and listening closely to the needs of target guests. The announcement is supported by signed letters of interest in development agreements from multiple developers for more than 100 Hyatt Studios hotels, with construction exp

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Pro-green technology - is it possible?

Hospitality Net

As we move forward from the global pandemic, the tourism sector has a new outlook, with sustainability at the forefront. Travelers are becoming more environmentally conscious and ethical in their travel choices. A recent study by World Travel & Tourism Council (WTTC) and Trip.com Group shows that 69% of tourists plan to travel sustainably in 2023. This trend has paved the way for sustainable vacation rentals offering eco-friendly accommodations and services.

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Hyatt Regency Mexico City Insurgentes Announces Official Opening

Hospitality Net

Located across from the World Trade Center and Convention Center and Pepsi Center WTC, the modern 201-room hotel is conveniently located on the iconic Insurgentes Sur avenue, offering guests the perfect combination of contemporary and functional accommodations

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Meet MindOS: The New AI Platform Transforming Hospitality

Hospitality Net

As the hospitality industry continues to navigate the challenges of the pandemic, there is a growing need for innovative solutions that can enhance customer experiences while minimizing staff interactions. Mindverse, the developers of MindOS, have created a generative AI tool that has the potential to revolutionize the way businesses in the hospitality industry interact with their customers.

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The state of IT investment in hotels: What to expect and what needs to be done

Hospitality Net

Like any other industry, hotels have realized that technology adoption is the only thing that will help them drive growth. And this has led to a slight yet encouraging increase in their IT investment. From what we gather from our interactions with hotels and industry experts, about 4% to 5% of hotel revenue was allocated toward IT in 2022. It is a tiny improvement from what it was in 2021.

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IHG Hotels & Resorts signs first Vignette Collection in the UK

Hospitality Net

IHG Hotels & Resorts, one of the world’s leading hospitality companies, introduces Vignette Collection to the UK with the signing of The Halyard at Ropewalks Liverpool, Vignette Collection in partnership with Molo Hotels.

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IHG Hotels & Resorts celebrates a new era of luxury in Rome with spring opening of InterContinental

Hospitality Net

InterContinental Rome Ambasciatori Palace will open in May 2023, reimagined as an icon of "La Dolce Vita." Located in the heart of Rome on the legendary Via Veneto, the property bears the signature of the renowned Italian architect Carlo Busiri Vici, originally built in 1900 to host ambassadors staying in Rome, before serving as the American Embassy Library in 1946.

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CoMMingle360 Transforms Customer Engagement and Drives New Business for Hotels

Hospitality Net

Lodging Interactive, an award-winning digital marketing, reputation management, and social media engagement agency exclusively serving the hospitality industry since 2001, announced the launch of CoMMingle360. CoMMingle360 is a fully managed omnichannel lead generation marketing service that leverages social media platforms, text messaging, email marketing, and instant content delivery resulting in new business opportunities for hotel sales teams.

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Accor celebrates Pullman Hotels & Resorts’ 50th hotel opening in Greater China

Hospitality Net

Accor is pleased to announce the opening of Pullman Hotels & Resorts’ 50th hotel in Greater China – Pullman Haining Hotel – ideally located in the business center of Haining City, Zhejiang Province, just an hour away from Shanghai or Hangzhou via high-speed train. With a global portfolio of 140 hotels, Pullman has a bigger presence in Greater China than anywhere else in the world, spanning 23 provinces and 46 cities.

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