Tue.Feb 27, 2024

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SOCi Report: Brand Loyalty Affected by Online Inaccuracies

Modern Restaurant Management

Inaccurate business listings can have a substantial impact on brand loyalty, according to the first release of SOCi Inc.'s 2024 Consumer Behavior Index (CBI), which examines shopper practices and preferences when interacting on and offline with local businesses, including restaurants. Nearly two-in-three (63 percent) have encountered inaccuracies in business listings on major platforms such as Google, Facebook, and Instagram.

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Marler Clark hired to investigate E. coli Outbreak

Bill Marler

As of February 16, 2024, a total of 10 people infected with the outbreak strain of E. coli have been reported from four states – California, Utah, Colorado and Texas. Illnesses started on dates ranging from October 18, 2023, to January 29, 2024. Of 9 people with information available, 4 have been hospitalized and 1 developed hemolytic uremic syndrome, a serious condition that can cause kidney failure.

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Buying a Franchise Vs. Starting Your Own Business in Hospitality

Sculpture Hospitality

If you're part of the restaurant and bar industry, you know all too well the long hours and intense demands that come with the territory. But what if there's a light at the end of this gruelling tunnel?

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USDA Develops Egg Pasteurization Technology That Rapidly Kills 99.999 Percent of Salmonella

Food Safety Magazine

Researchers at the U.S. Department of Agriculture’s Agricultural Research Service (USDA’s ARS) have developed a thermal pasteurization method based on Radio Frequency technology that effectively reduces the presence of Salmonella in intact eggs, in a fraction of the time required for traditional pasteurization.

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Patient count continues to grow in outbreak of lead poisoning traced to applesauce

Food Safety News

More children have been identified as patients in an outbreak of lead poisonings traced to certain cinnamon applesauce products. According to the Centers for Disease Control and Prevention there are now 468 patients spread across 44 states. That’s up from the 422 patients identified in the previous update on Feb. 13. The implicated cinnamon applesauce products — Wanabana, Schnucks and Weis — were recalled in the fall of 2023.

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Celebrating Black History Month

Fresh Ideas

Diversity is a core value at Fresh Ideas. A diverse team makes us stronger through different leadership styles, ideas, and creative ways to overcome challenges. We understand the importance of diversity throughout our company, which is why we celebrated our teammates during Black History Month in February. Here are a few of our talented chefs and leaders we recognized: Meet Shackeel, Chef at Doane University.

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Color-Coded Cleaning Systems Produce Better Results: Here’s Why

Wasserstrom

Establishing consistent and thorough cleaning practices can be challenging, especially in fast-paced foodservice and hospitality environments. This is where color-coded cleaning systems step in. Humans excel at visual processing: Colors are inherently attention-grabbing, bypassing complex verbal instructions and readily conveying information. In this article, we’ll explore why operators are sanitizing their facilities more efficiently and effectively, simply […] The post Color-Coded Cleani

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Captain D’s Gets Serious About Unit Growth

Foodservice Equipment Reports

Following news last month of its first-ever franchise development agreement in Canada, Captain D’s announced today it has named Hair Parra to the newly created position of senior vice president, international operations and development. Parra most recently oversaw international development for FAT Brands.

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USDA FSIS Releases 2023 Foodborne Illness Outbreak Report

Food Safety Tech

The USDA Food Safety and Inspection Services (FSIS) has released a summary of outbreaks investigated during FY 2023. In 2023, FSIS investigated six outbreaks in coordination with local, state, and federal public health partners. These outbreaks involved more than 100 illnesses and 30 hospitalizations. The Centers for Disease Control and Prevention (CDC) notified FSIS of five (83%) of these outbreaks.

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Winston Foodservice Adds 2 Manufacturers’ Reps

Foodservice Equipment Reports

Winston Foodservice has announced partnerships with two manufacturers’ rep groups—First Market Group 14 and Preferred Source. First Market Group 14 (MAFSI Region 14) will represent Winston in Arkansas, Louisiana, Mississippi and western Tennessee.

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Metz culinary competition challenges chefs to make seafood the star of the menu

FoodService Director

The foodservice provider’s Scales & Tails Seafood Culinary Contest tasked chefs to come up with innovative recipes using seafood.

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Zel is Set to Open Its Second Hotel in Spain

Hospitality Net

The brand created by Meliá Hotels International and Rafa Nadal will bring its innovative "Mediterranean House" concept to the crystal-clear waters of Tossa de Mar.

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Minnesota bill would provide free milk to students who bring lunch from home

FoodService Director

Also in this week’s legislative update: A Oklahoma bill would encourage farm-to-school efforts in the state and Hawaii and Tennessee consider implementing universal free meals at school.

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Life House Expands Into Oaxaca

Hospitality Net

Life House has expanded its footprint to Oaxaca, Mexico with the management of Casa Yuma, a beachfront boutique hotel and restaurant set to open in March 2024 in Puerto Escondido. This move marks a significant milestone in Life House’s growth within Mexico, introducing an immersive experience in one of the country’s most dynamic and up-and-coming leisure destinations.

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EU court backs Greek decision on company’s food safety product

Food Safety News

A European court has backed a decision by Greek authorities not to approve a product designed to prevent Listeria in certain products. The case involves Listex P100, a product from Dutch company Micreos, intended for use against Listeria monocytogenes in ready-to-eat food of animal origin. The court ruled that the EU Commission must approve such a product.

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IHCL Announces a New Vivanta Hotel in Haridwar, Uttarakhand

Hospitality Net

Indian Hotels Company (IHCL), India’s largest hospitality company, today announced the signing of a new Vivanta hotel in Uttarakhand’s ancient pilgrim city of Haridwar. The hotel is a Greenfield project.

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FDA shutdown looms; webinar today explores different FDA scenarios 

Food Safety News

— COMMENTARY — By Steven Grossman, executive director of the Alliance for a Stronger FDA On Sept. 29, 2023, I fell asleep — certain that the government would shutdown at midnight the next day. The threat was real. The Alliance for a Stronger FDA had already circulated a shutdown toolkit for FDA stakeholders. Fortunately, we dodged a shutdown then and again on Nov. 19 and on Jan. 19.

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Cloudbeds and IDeaS Forge Innovative Partnership to Deliver an Integrated Revenue and Hospitality Management Solution

Hospitality Net

Cloudbeds, a leading provider of hospitality management software, and IDeaS, the world’s leading provider of hospitality revenue management software and services, today announced a strategic technology partnership that brings together the expertise of two industry powerhouses to deliver cutting-edge revenue solutions for accommodations providers worldwide.

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Kent State University doubles its plant-based commitment

FoodService Director

The university has set a goal to have 30% of its meals be plant-based in both residential and retail operations by 2026.

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HSMAI Foundation Special Report: The State of Hotel Sales, Marketing, and Revenue Optimization Talent 2023-2024

Hospitality Net

As the HSMAI Foundation releases our 2024 State of Talent Report, it’s heartening to witness our sector not just bouncing back but thriving. Moving beyond resilience, our industry’s sales, marketing, and revenue optimization talent strategies have in many ways transformed, and this report is evidence of that journey.

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In Defense of FSMA

Food Safety Tech

The lead (pardon the pun) headline in Tuesday’s New York Times digital edition is “ Lead-Tainted Applesauce Sailed Through Gaps in Food-Safety System: Hundreds of American children were poisoned last year. Records show how, time and again, the contamination went unnoticed. ” The headline is misleading. The article says the cinnamon originated in Sri Lanka and was shipped to Ecuador, where it was ground into a powder.

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Sandos Caracol Eco Resort Expands Eco Collection with 336 Renovated Rooms

Hospitality Net

Playa del Carmen all-inclusive resort unveils additional nature and family-focused accommodations as part of an ongoing $20 Million Renovation Project.

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Scientists call for improved Streptococcus suis surveillance

Food Safety News

Scientists have suggested making Streptococcus suis infections reportable in Europe to improve surveillance, given the severity of the disease. Researchers surveyed seven reference laboratories and reviewed the scientific literature to increase insight into the epidemiology of human Streptococcus suis infections in Europe. They identified 236 such infections and an additional 87 by scanning the literature.

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Adapting to Change: Navigating Challenges in the Hospitality Industry

Hospitality Net

The hospitality industry, encompassing hotels, restaurants, and leisure facilities, stands at the forefront of service and experience-oriented businesses. In recent years, this sector has faced unprecedented challenges, prompting a need for significant adaptation. The onset of global crises has dramatically altered the landscape of travel and customer expectations, forcing the remodeling of traditional strategies.

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USDA investigated six outbreaks in FY 2023; none resulted in recalls or public warnings

Food Safety News

The USDA’s Food Safety and Inspection Service has released its outbreak report for fiscal year 2023 and detailed the six investigations carried out during that time. The report covers Oct. 1, 2022, to Sept. 2023 and provides information about outbreaks that sickened more than 100 people with more than 30 hospitalizations. “While investigating outbreaks is crucial to protect public health, it is important to note that outbreak-associated illnesses represent a tiny proportion of all foodborne illn

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American Liberty Hospitality Leveraging AI for Enhanced End-to-End Hotel AP Automation

Hospitality Net

To give hotel AP managers, approvers, controllers and CFOs better tools to work through the invoice lifecycle, Aptech has entered into an integration partnership with Ottimate (formerly PlateIQ), a company providing AP automation via AI. Together, Aptech and Ottimate are giving time back to accounting teams by enabling them to upload paper and electronic invoices in bulk and eliminate 90% of vendor invoice processing.

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Internal Audit Planning: The Key to a Successful Audit Program

Food Safety Tech

Understand the Process The first step in internal audit planning is to understand the process and the available resources. The format and structure of the internal audit program will vary between organizations. Factors such as company size, culture, and staffing play a significant role in the development of the program structure. Auditing requires time and commitment to be effective.

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ACCOR’S JAMES WHEATCROFT STEPS UP AS NEW CHAIR OF HSMAI EUROPE’S MARKETING & BRANDING ADVISORY BOARD

Hospitality Net

ACCOR’S JAMES WHEATCROFT STEPS UP AS NEW CHAIR OF HSMAI EUROPE’S MARKETING & BRANDING ADVISORY BOARD With two decades of experience as a brand specialist and presently serving as the Global Senior Vice President for Midscale Brands at Accor, James will steer board initiatives designed to promote industry best practice across brand management and marketing London, UK – February 27th 2024: HSMAI Europe, the European arm of the Hospitality Sales and Marketing Association International (HSMAI), the

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New WHO Guidance for European Food Safety Authorities on Tackling Foodborne AMR

Food Safety Magazine

The World Health Organization (WHO) has published a new guidance for food safety authorities in Europe about the prevention and control of antimicrobial resistance (AMR) in the food supply chain.

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A Smarter Way to Save: 8 Ways That Hoteliers Can Increase Compliance and Reduce Annual Spend

Hospitality Net

Sourcing goods and services effectively is at the epicenter of day-to-day functions in hospitality firms and accommodations. The careful and systematic procedure of procurement not only ensures smooth operations but also reflects our commitment to delivering exceptional hospitality.

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Eat, Drink and Be Married: Top 8 Essentials for Wedding Catering

the CAMBRO blog

As a catering business, providing an unforgettable culinary experience is at the heart of what you do. When it comes to weddings, attention to detail and the right décor can make all the difference in crafting a memorable event. From elegant presentations to efficient service, having the right equipment on hand is essential. Here are our top 8 essential products that every catering business needs for wedding season. 1.