Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. How can we leverage automation to exceed customer expectations for personalized service and promote customer loyalty?

Automated Food Prep 182

Automated Food Prep Customer Service Customer Service Food Preparation 182

Modern Restaurant Management

JULY 27, 2021

Point of Sale (POS) systems have traditionally been the restaurant’s technological centerpiece, connecting guests, servers, and food through transactions. This technology replaces the constant yelling typical of the back-of-house with a friendlier digital screen and mitigates the risk of food waste and costly errors.

Kitchen Display System 243

Kitchen Display System Customer Experience Food Preparation Customer Service 243

Modern Restaurant Management

JANUARY 13, 2022

Provide Customer Service Training. There is a direct correlation between customer service level and staff training. You will then have a capable team that consistently delivers unbeatable levels of customer service. You can track the food or drink journey from ordering to delivery on a management screen.

Inventory Management Software 213

Inventory Management Software Customer Service Customer Service Inventory Management 213

Modern Restaurant Management

AUGUST 16, 2023

An added benefit: restaurants can also capture and analyze valuable customer data. Using cutting-edge technology positions restaurants to unlock a wealth of prospects to enhance the customer experience. Automation can and should fine-tune operational processes and human customer service.

Customer Experience 167

Customer Experience Inventory Management Inventory Food and Beverage 167

Lithos POS

MARCH 27, 2023

For example, by providing a self-ordering option in your restaurant, the order processing time can be reduced and the automated kitchen equipment helps you to speed up your food preparation processes. Automation eliminates possible misunderstandings between customers and employees. Now customers can order and pay for themselves.

Inventory Management 52

Inventory Management Inventory Point of Sale Customer Experience 52

Lithos POS

SEPTEMBER 27, 2023

The restaurant point of sale system is an effective innovation in the restaurant industry. POS, or Point of Sale, refers to the point at which a sales transaction reaches its ending. A restaurant’s point of sale system consists of hardware and software specific to the restaurant industry.

Inventory 69

Inventory Point of Sale Inventory Management Customer Experience 69

Modern Restaurant Management

JUNE 24, 2020

Encouraging digital payments : Major shifts in consumer behavior have occurred around the globe, including the overarching need for a touchless experience at the point-of-sale as 90% of shoppers are hesitant to shop in-store due to coronavirus.4 -based Black women-owned small businesses. The program will kick off in the 50 largest U.S.

Point of Sale 212

Point of Sale Hospitality Hospitality Recipes 212