Modern Restaurant Management

SEPTEMBER 14, 2022

We hope you enjoy your dining experience with us. AI-based robots cook your food and deliver meals on time without missing a beat. Local health lockdowns and limitations caused havoc for food supply chains, staffing, customer demand, and remote ordering. To get a receipt for your order, reply with Hi.

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Modern Restaurant Management

DECEMBER 22, 2021

While there is plenty of technology out there to optimize your establishment, one food service trend is becoming a mainstay: Internet of Things. There are different IoT-based solutions on the market designed to decrease downtime, increase energy and operational efficiency and improve overall customer experience.

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Modern Restaurant Management

DECEMBER 20, 2021

Contactless dining can impose a challenge of creating a memorable customer experience without actually engaging with customers. However, there are several ways you can enhance the contactless dining experience to ensure customer satisfaction remains high and your restaurant runs smoothly and efficiently.

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Modern Restaurant Management

DECEMBER 28, 2023

Top Eats, Drinks, and More No fork, no problem: In addition to fries defending its spot as the most ordered food of the year (and the past decade!), this year was all about finger foods, with many indulging in items best enjoyed without utensils, like mozzarella sticks, wings, pepperoni pizza, and chips & queso.

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Total Food Service

SEPTEMBER 18, 2023

Offering a More Convenient Customer Experience With their intuitive interfaces, kiosks promise swift service. Customers can effortlessly navigate menus, place orders, and finalize payments in seconds. 56% of diners admit their patience wanes after waiting in line for 5 minutes to order food.

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Total Food Service

OCTOBER 25, 2023

General Manager Patrick Wynn understands that to maximize the customer experience at a public golf course, it is imperative to provide exceptional food and beverage offerings. Great food and beverage options have the potential to greatly enhance the overall experience for golfers and guests,” Wynn noted. “By

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Modern Restaurant Management

NOVEMBER 11, 2019

This edition of MRM News Bites SevenRooms, Miso Robotics , PARTech, Delaware North, Illes Foods, Tablelist and Discotech and US Foods. SevenRooms released its “Checking In For F&B” report, which uncovered the most important things to today’s traveler when it comes to food and beverage at hotels.

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Modern Restaurant Management

JANUARY 15, 2024

Provide choices for your customers, including garlic parm and mango habanero, or better yet, create your own wing sauce. Many consumers are leaning towards locally sourced products and homemade food items, so a housemade sauce is sure to impress.

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Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

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Modern Restaurant Management

MAY 9, 2022

Watch percentages of alcoholic beverages, appetizers and desserts sold by transaction. Finding a way to upsell items such as alcoholic beverages, salads or desserts can deliver a higher average check. While inflation may drive customers away, a poor experience exacerbates the problem. Consider the value equation.

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Modern Restaurant Management

FEBRUARY 5, 2024

A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. Favorite Super Bowl Foods A JeffBet study revealed America’s favorite Super Bowl foods, with some gameday classics appearing further down the list than you might expect.

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Modern Restaurant Management

APRIL 11, 2023

As restaurants work overtime to deal with soaring costs, ongoing labor shortages and growing economic uncertainty, many are pushing the limits of what used to be their competitive space to extend their brand and get in front of new potential customers. And why not?

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Modern Restaurant Management

MAY 19, 2022

Menu engineering is a top-down approach to increasing revenue while Actual versus Theoretical (AvT) – tracking the difference between theoretical food costs and actual food costs – is a bottom-up approach to controlling costs. Theoretical (AvT) Variances to Control Food Costs. Track Food Waste.

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Modern Restaurant Management

DECEMBER 23, 2020

Restaurant design, kitchens, and the dining customer experience has been changing over the past few years and with the COVID pandemic, it may be changing again. These aspects create a modern yet interactive dining experience with a connection to the built environment.

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Total Food Service

OCTOBER 13, 2023

Cubed Ice vs. Soft Ice When most people think of ice, they think of cubes—the hard, dense ice that you can freeze in trays and find in most restaurant and bar beverages. The two major reasons are customer experience and blended drinks. Do you serve frozen cocktails in addition to other adult beverages? Let’s find out.

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Modern Restaurant Management

DECEMBER 20, 2022

While sales have in many cases, rebounded, operators faced ongoing struggles from inflationary pressure on food costs, hiring and retaining staff, along with supply chain issues and availability of key items. Customers now rely on new technology, like contactless payments, mobile apps, and self-serve kiosks to get the food they want and fast.

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Modern Restaurant Management

JULY 20, 2021

Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across Brands that prioritize responding to reviews and maintaining listing accuracy typically have better insight into the true customer experience.

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Modern Restaurant Management

JANUARY 3, 2024

For example, the adoption of voice ordering through AI-powered technologies has proven the power of AI to help operators navigate today’s labor constraints, but also enhance customer experience through speedy service, tailored recommendations and lessening the chance of human error in the order-taking process.

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Modern Restaurant Management

DECEMBER 14, 2021

According to the National Restaurant Association’s State of the Industry report, 68 percent of customers say they are more likely to purchase takeout or delivery of food than they were before the pandemic. Food and beverage sales in the restaurant and foodservice industry are projected to total $789 billion in 2021, up 19.7

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FMT Magazine

NOVEMBER 6, 2023

Driven by the purpose of creating delightful tastes with a creative signature, stonefield flavours was designed to become the first multinational flavor company from India which would be renowned for its exceptional customer experience and world-class taste solutions.

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Lithos POS

MARCH 26, 2024

In recent years, self-checkout kiosks have become increasingly popular in both retail and food & beverage industries. These self-serving devices offer customers a convenient and efficient way to complete transactions without the need for conventional human-assisted checkout. Did you know?

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Culinary Digital

MARCH 20, 2024

A streamlined menu is the cornerstone of efficiency in the onboarding process within a food service establishment. The outcome is that new servers can quickly offer a level of service that aligns seamlessly with the company standards, enhancing the overall customer experience.

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Lavu

NOVEMBER 17, 2023

This low profit margin can be attributed to the high overhead costs associated with running a restaurant, including rent, labor, food and beverage costs, and utilities, often account for a major chunk of your expenses, making it challenging to increase your restaurant profit margin. Their profit margins are around 6.5

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Total Food Service

OCTOBER 19, 2023

Firstly, it is responsible for the delivery of clean and potable water, which is indispensable for food preparation, cooking, and beverage service. Additionally, plumbing facilitates efficient food disposal, preventing the accumulation of waste and maintaining a hygienic environment. Operational hygiene is no less important.

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FMT Magazine

MARCH 15, 2024

stands out for its innovative approach with its seamless blend of technology and consumer experience. Let’s explore Vendekin’s journey, focusing on its day-to-day operations, customer-centric approach, flexibility for Brands, and commitment to staying ahead in a tech-driven world.

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Total Food Service

DECEMBER 5, 2023

Few understand what it takes to succeed in providing a unique food, beverage and merchandise experience for the nation’s sports and entertainment patron. I enjoyed my whole career, working with that venue and others mostly on the food and beverage, and merchandise side of the business.

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Total Food Service

AUGUST 2, 2023

They use their smartphones for everything from discovering new restaurants, reading reviews, making reservations, and ordering food. They can also use technology to personalize the customer service experience, such as through personalized greetings or recommendations based on past orders.

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Chef's Deal

OCTOBER 16, 2023

Embracing these changes boosts the customer experience and creates new revenue avenues, reinforcing a restaurant’s market stance. It’s a vital strategy that enables businesses to cater seamlessly to this growing demand, upholding food quality, presentation, and overall satisfaction.

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Rosseto

JUNE 8, 2023

In a world that’s constantly on the move, speed and convenience have taken center stage in the food industry. Our goal was to improve and innovate within the food service space, providing our customers with a product that could keep pace with the fast-moving current of consumer behavior. That solution is Modulite.

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Modern Restaurant Management

DECEMBER 30, 2020

This edition of MRM Research Roundup features top trends for 2020, how 2020 changed food and the year's top wines. Moreover, it highlights the ingenuity of restaurants in pivoting their business models to leverage low-risk options, like ghost kitchens and pop-ups, and creating new customer experiences, both on- and off-premise.

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Modern Restaurant Management

JUNE 3, 2021

Since the early stages of the health crisis, the State of What Feeds Us has monitored the surge in drive-thru visits and rise in curbside and in-store pickups as consumers sought a safer, more contactless customer experience. ” Highlights from the report include: Fast Food. Fast food reigns supreme.

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IN Food Marketing

NOVEMBER 29, 2023

Read on for insights ranging from flavor trends to customer experiences to well-being and more. Account Executive Children’s eating habits are unpredictable, but thanks to the growth of ethnic foods and expanded choices at home, families are expecting more options beyond just cheeseburgers or chicken tenders while eating out.

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Modern Restaurant Management

JUNE 2, 2021

When thinking about the future of the dining experience post COVID, it is easy to get caught focusing on things like digital only self-service, sci-fi-like drone food delivery and taking pills or shakes instead of food. These opportunities not only increase cheque size but also provide a much better customer experience.

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Chef's Deal

OCTOBER 2, 2023

The quality and safety of every beverage you serve and the longevity of the items depend on the proper ice machine cleaning and maintenance. Dirty ice machines can create a place for harmful bacteria to grow and may cause foodborne sicknesses when ice contaminates their beverages or comes into contact with food.

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Modern Restaurant Management

JANUARY 8, 2024

Lars recognizes the importance of convenience in the restaurant industry, but believes that elevated experience is key. – Lars Kristiansen , VP Food and Beverage of Oasis Marinas Next year, although getting better, I anticipate continued labor shortages to persist, impacting management, the kitchen and front of house.

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Chef's Deal

AUGUST 14, 2023

By creating a unified list of items, you can set your claim over certain delicacies and leave a trustworthy impression on your customers. Grouping your foods and drinks properly and creating connections through discount menus can increase the likelihood of a customer buying more items.

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American Dining Creations

JUNE 22, 2022

With their extensive food and beverage options, high convenience, impressive functionality and ease of use, it’s no surprise that micro markets are taking the food retail industry by storm. A micro market is a retail space where customers can purchase food and beverages with automated self-checkout technology.

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