Modern Restaurant Management

SEPTEMBER 22, 2022

What’s new on the menu for today’s innovative restaurants? Thanks to the labor shortage and increased profit pressure, savvy restaurants are going digital to provide the best customer experience and to keep up with the hefty competition. Internet of Things (IoT) technology.

Point of Sale 180

Point of Sale Customer Experience Staffing Recipes 180

Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. What can restaurant operators learn from these results? This line is often blurred.

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Automated Food Prep Customer Service Customer Service Food Preparation 193

Modern Restaurant Management

APRIL 9, 2024

To gain more insights, Modern Restaurant Management (MRM) magazine reached out to Sambvani. How are restaurants using AI now? Currently, restaurants are leveraging AI in various aspects of their operations, including customer service, marketing, operations management, and data analysis.

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Inventory Customer Service Customer Service Inventory Management 192

Modern Restaurant Management

AUGUST 22, 2024

Previously, he co-founded CAKE, which was acquired by Sysco and helped create Sysco Labs, a platform for food service distributors. "People "People tend to go to fast-food restaurants for the speed and lower price point. ."

Inventory 122

Inventory Customer Experience Customer Service Customer Service 122

Modern Restaurant Management

MAY 31, 2022

For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting. Reporting is an essential part of business operations because it helps visualize the restaurant's financial health. Leverage Reports to Improve Customer Experience.

Inventory 196

Inventory Customer Experience Point of Sale Inventory Management 196

Modern Restaurant Management

AUGUST 26, 2024

Restaurant Management Panel Menu management : Restaurant owners and employees should have the option to add, remove, and edit menu items. Order management : New orders should be easily accessible for acceptance, decline, or modification. Branded packaging can further improve the customer experience.

Customer Experience 179

Customer Experience Customer Service Customer Service Restaurant Management 179

Modern Restaurant Management

FEBRUARY 22, 2023

Ask any restaurant owner for their main pain point and the likely response will be: staffing. Modern Restaurant Management (MRM) magazine asked hiring expert Sid Upadhyay, co-founder and CEO of Wizehire for his advice on best practices for hiring and retention. What do you see as key challenges of restaurant hiring right now?

Staffing 208

Staffing Restaurant Management Restaurant Manager Customer Experience 208

Modern Restaurant Management

FEBRUARY 3, 2020

Now more than ever, restaurant leaders need to find new ways to create truly one-of-a-kind dining experiences that give people a reason to leave the comfort of their home and ditch the ease of ordering with the click of a button. If equipment isn’t working properly, you run the risk of disappointed customers and a loss of sales.

Customer Experience 212

Customer Experience Customer Service Customer Service Restaurant Management 212

Lavu

NOVEMBER 1, 2023

Offering a smaller menu that travels well and packaging everything nicely can make the customer experience even better. And don’t forget about making deliveries on time and having great customer service – those things are super important for building a loyal customer base and getting a good reputation.

Food and Beverage 167

Food and Beverage Food and Beverage Customer Experience Customer Service 167

Modern Restaurant Management

JULY 8, 2024

Modern Restaurant Management (MRM) magazine connected with Christine Ralph, Director of Loyalty for HOA Brands, the parent company of Hooters and Hoots Wings, to discuss all things loyalty. The last, and most important, piece of the puzzle is customer service.

Customer Service 186

Customer Service Customer Service Catering Catering 186

Modern Restaurant Management

OCTOBER 20, 2023

Take a look at your customer loyalty programs, email lists, website management and analytics tools and restaurant management systems, such as POS data, inventory management, CRM or reservation system. This data can help to inform improvements in restaurant marketing, customer experience and your digital presence.

Inventory Management 197

Inventory Management Food Prices Inventory Customer Experience 197

Lavu

NOVEMBER 17, 2023

This low profit margin can be attributed to the high overhead costs associated with running a restaurant, including rent, labor, food and beverage costs, and utilities, often account for a major chunk of your expenses, making it challenging to increase your restaurant profit margin.

Inventory Management 138

Inventory Management Inventory Food and Beverage Food and Beverage 138

Modern Restaurant Management

DECEMBER 19, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. This year has shown us that the demand for drive-thru is growing, and continues to meet consumer demands with quick, efficient, and convenient service. Here are some of their insights. – Joe Hand Jr.,

Customer Experience 117

Customer Experience Customer Service Customer Service Food and Beverage 117

Modern Restaurant Management

JUNE 23, 2022

Temperature logs are automatically captured and sent to management dashboard reports for 24/7 monitoring. Restaurant managers can now detect and avoid equipment failures before they happen. The Restaurant Job of the Future: Tech-Savvy and Customer-Centric.

Food Safety 189

Food Safety Point of Sale Staffing Inventory 189

Lavu

MARCH 6, 2020

Customer analytics provide deeper insights into the behavioral patterns of your customers and their interactions with your restaurant. This information helps in adjusting services to offer better customer experiences. Customer analytics software is designed to unlock the value of restaurant hidden data.

Restaurant Management 78

Restaurant Management Restaurant Manager Customer Experience Customer Service 78

Lavu

SEPTEMBER 29, 2023

Many restaurants are unable to operate at full capacity and have had to reduce their hours or even close certain days. Some owners have had to take on multiple roles themselves or hire unqualified staff, affecting the quality of service and customer experience.

Staffing 167

Staffing Customer Service Customer Service Food Service 167

Modern Restaurant Management

DECEMBER 21, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. BrewLogix sees consumers of craft beverages moving from a “consumption creates the experience” mindset to an “experience creates consumption” mindset. Here are some of their insights.

Food and Beverage 123

Food and Beverage Food and Beverage Customer Experience Point of Sale 123

Lithos POS

AUGUST 20, 2024

LithosPOS Software stands out as the best POS system for restaurants and cafes , designed to increase the operational efficiency of restaurants and cafes Using the advanced features of the POS software, LithosPOS contributes to your operation more easily and increases overall efficiency.

Inventory 52

Inventory Inventory Management Point of Sale Kitchen Display System 52

Modern Restaurant Management

DECEMBER 20, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. In 2023, the restaurant industry faced several challenges and made some missteps along the way. Here are some of their insights. Click here for the first part.

Food and Beverage 197

Food and Beverage Food and Beverage Chef Staffing 197

Modern Restaurant Management

OCTOBER 17, 2019

Her latest work is filled with principles and stories about how management must help people understand and adapt to the cultural beliefs of a great company. What are things a restaurant owner/operator can do to improve or enhance culture, even if things are going well, to attain “remarkable” levels? Dee Ann Turner.

Customer Service 126

Customer Service Customer Service Customer Experience Restaurant Management 126

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here. For the second part, click here. It makes everything easier. We’ll see this start to unfold in 2024.

Catering 215

Catering Catering Food and Beverage Food and Beverage 215

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. – Christine Schindler, CEO, PathSpot The age of automation and reimagining customer service in restaurants is here.

Food and Beverage 132

Food and Beverage Food and Beverage Customer Experience Catering 132

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Verify cashiers are saying the right things at the register, upselling and providing appropriate customer service.

Food and Beverage 215

Food and Beverage Food and Beverage Catering Catering 215

Modern Restaurant Management

APRIL 29, 2021

Instead of belaboring the issue, Modern Restaurant Management (MRM) magazine went to the experts for some solutions. “This is no doubt the highest profile issue facing the industry today,” said Robin Gagnon, co-founder of We Sell Restaurants.

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Staffing Food and Beverage Food and Beverage Customer Experience 221

Modern Restaurant Management

JUNE 28, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness.

Food and Beverage 117

Food and Beverage Food and Beverage Inventory Management Customer Experience 117

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. In 2021, we will see a dip in customer satisfaction.

Purchasing 230

Purchasing Customer Experience Customer Service Customer Service 230

Lithos POS

JANUARY 27, 2022

Everything from managing the business to increasing sales comes under management. Restaurant Manager Duties. Ensuring Best Customer Service Management of Vendors, Inventory, and Equipment HR Objectives Marketing Planning menu Health and safety standards Managing costs. No Precise Planning.

Inventory Management Software 52

Inventory Management Software Inventory Inventory Management Food and Beverage 52

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Restaurant brands have been put through a crash course on how to operate with leaner teams and less guests.

Staffing 180

Staffing Culinary Education Customer Experience Purchasing 180

Modern Restaurant Management

NOVEMBER 11, 2019

Savneet Singh, PAR Technology CEO & President commented, "I am very pleased to announce that PAR has signed a definitive agreement to acquire Restaurant Magic, a leader in backoffice subscription software for enterprise restaurants. " “We are thrilled to be joining forces with PAR Technology.

Food and Beverage 118

Food and Beverage Food and Beverage Chef Purchasing 118

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. It should be four.

Food and Beverage 138

Food and Beverage Food and Beverage Staffing Chef 138

Modern Restaurant Management

MARCH 13, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ICV’s ownership brings additional resources and skills that will enable us to grow the BWW brand and help enhance the customer experience.”

Food and Beverage 145

Food and Beverage Food and Beverage Customer Experience Military Base 145

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “Offering a consistently great experience as we continue to expand is critical. . Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Food and Beverage 136

Food and Beverage Food and Beverage Customer Service Customer Service 136

Modern Restaurant Management

SEPTEMBER 15, 2020

.” The majority of SALIDO's employees joined NAB following the acquisition to continue innovating the Restaurant OS. SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams. Climatarian Menu.

Food and Beverage 162

Food and Beverage Food and Beverage Chef Online Ordering Systems 162

Modern Restaurant Management

OCTOBER 16, 2019

In traditional smoothie shops, 1 in 10 orders are wrong, and this is at best a bad experience, and at worst can be life-threatening for people with dietary restrictions. This performance has been driven by focusing on industry-leading customer service, manufacturer relationships, company talent and culture, and digital transformation.

Staffing 126

Staffing Chef Hospitality Hospitality 126

Modern Restaurant Management

AUGUST 19, 2020

Additional Panelists include: Ryan Volberg – SVP and GM, PAR Restaurant Solutions Group. Brad Duea – CEO, Restaurant REVOLUTION Technologies. Barbara Castiglia , MODERATOR – Modern Restaurant Management. Space is limited, so click here to register. FAT to Acquire Johnny Rockets. FAT (Fresh. Brands Inc.

Food and Beverage 206

Food and Beverage Food and Beverage Chef Purchasing 206

Modern Restaurant Management

NOVEMBER 20, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. CPK Brings on Franchise Veteran. We look forward to growing quickly in this market."

Food and Beverage 104

Food and Beverage Food and Beverage Purchasing Customer Experience 104

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Topline numbers show robust restaurant sales growth during November. Holiday Traffic Not Enough.

Food and Beverage 128

Food and Beverage Food and Beverage Purchasing Food Prices 128