Modern Restaurant Management

SEPTEMBER 12, 2022

When teams can utilize modern applications to run an efficient business and better understand and cater to patrons, then technology can become a valuable asset, not a hindrance. Offering modern point of sale concepts creates a better customer experience and caters to a guest’s personal preference.

Point of Sale 212

Point of Sale Catering Catering Customer Experience 212

The Foody Gram

MARCH 18, 2024

By having your online ordering system, you can cater to these customers and boost your sales without relying on third-party delivery services that can eat into your profits. Since 2014, online food ordering has outpaced dine-in services by 300%, constituting approximately 40% of all restaurant sales.

Online Ordering Systems 91

Online Ordering Systems Catering Catering Recipes 91

Modern Restaurant Management

APRIL 9, 2024

"Embracing AI signifies a shift towards customer-centricity, where innovative solutions can cater to each and every customer – from automated interactions, seamless reservations, instant inquiries, and beyond – all converging to place the customer firmly at the heart of the restaurant experience."

Inventory 192

Inventory Customer Service Customer Service Inventory Management 192

Total Food Service

OCTOBER 20, 2023

This expedited ROI is a testament to the operational efficiencies, enhanced customer experiences, and profit optimization these systems offer. By embracing these systems, businesses not only cater to modern consumers but also position themselves for sustainable growth in an ever-evolving market.

Food and Beverage 85

Food and Beverage Food and Beverage Catering Catering 85

Modern Restaurant Management

SEPTEMBER 14, 2022

Improve Customer Experience : Repeat customers are the backbone of a restaurant business. AI in restaurants allows you to deliver better customer experiences by increasing engagement opportunities. You can use an AI to offer special deals via loyalty programs to encourage loyal customers to visit more often.

Staffing 211

Staffing Customer Experience Inventory Food and Beverage 211

Modern Restaurant Management

FEBRUARY 28, 2024

Adopting local procurement underscores freshness, while expanded menu selections cater to diverse dietary preferences. In addition, artificial intelligence is enhancing customer experiences in several key areas. QSRs are also addressing sustainability and health concerns.

Inventory 117

Inventory Catering Catering Food Preparation 117

Modern Restaurant Management

AUGUST 23, 2023

Loyalty programs are made to cater to customers' ever-changing needs and expectations. Brands are now seeking creative ways to engage customers in more personalized and unique ways. How and why are loyalty programs evolving?

Online Ordering Systems 167

Online Ordering Systems Customer Experience Staffing Inventory 167

The Foody Gram

NOVEMBER 26, 2023

The Foody Gram: Pioneering Commission-Free Experience Dissimilar to third-party applications that eat into your profits through steep commission fees, The Foody Gram presents a commission-free approach. This scalable solution caters to businesses of all sizes, ranging from food trucks to high-end dining establishments.

Online Ordering Systems 89

Online Ordering Systems Catering Catering Customer Experience 89

Modern Restaurant Management

JANUARY 8, 2024

As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important. Digital nomads place a premium on seamless experiences and prioritise convenience. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience.

Catering 215

Catering Catering Food and Beverage Food and Beverage 215

Modern Restaurant Management

MARCH 18, 2024

The prix fix menu is gaining momentum as a way for restaurants to provide customer experiences and control inventory. Customer and Vendor Value Alignment – Leading restaurants are looking for value alignment with vendors focused on sustainability and transparency of business practices.

Food and Beverage 189

Food and Beverage Food and Beverage Chef Catering 189

Modern Restaurant Management

DECEMBER 1, 2020

It’s no secret among bar and restaurant owners that customer experience is key. Especially today, as customers become accustomed to new dine-in protocols, take-out options and longer wait times due to capacity limitations, restaurant owners must go above and beyond to make their customers feel comfortable and welcome.

Customer Experience 207

Customer Experience Catering Catering 207

Total Food Service

OCTOBER 25, 2023

General Manager Patrick Wynn understands that to maximize the customer experience at a public golf course, it is imperative to provide exceptional food and beverage offerings. Great food and beverage options have the potential to greatly enhance the overall experience for golfers and guests,” Wynn noted. “By

Food and Beverage 80

Food and Beverage Food and Beverage Chef Catering 80

Modern Restaurant Management

APRIL 5, 2022

Among these five customers, every second individual remarks they would like to buy meal kits from these ghost kitchens. For example, the ghost kitchen model from Postmates weaves together top-performing food brands, caterers, and its marketplace. Using KDS solutions, kitchen staff can receive orders directly from the customers.

Inventory Management 196

Inventory Management Inventory Inventory Management Software Kitchen Display System 196

Modern Restaurant Management

DECEMBER 20, 2021

Contactless dining can impose a challenge of creating a memorable customer experience without actually engaging with customers. However, there are several ways you can enhance the contactless dining experience to ensure customer satisfaction remains high and your restaurant runs smoothly and efficiently.

Food and Beverage 227

Food and Beverage Food and Beverage Customer Experience Catering 227

Culinary Digital

JANUARY 2, 2024

In the ever-evolving food industry landscape, one concept stands out as a catalyst for operational efficiency, cost-effectiveness, and improved customer satisfaction: streamlined menu options. Part 4: Accelerated Service: Quicker preparation times translate into swifter table turnovers and shorter wait times for catering orders.

Inventory 59

Inventory Recipes Catering Catering 59

FMT Magazine

NOVEMBER 6, 2023

Driven by the purpose of creating delightful tastes with a creative signature, stonefield flavours was designed to become the first multinational flavor company from India which would be renowned for its exceptional customer experience and world-class taste solutions.

Customer Experience 52

Customer Experience Nutrition Food and Beverage Food and Beverage 52

Modern Restaurant Management

DECEMBER 22, 2020

Services provided as part of our off-premise dining experience now include online ordering (pickup or curbside), drive through, traditional call-in take-out, third-party delivery, and catering. Technology is essential to best serve our customers. Our IT department has also made significant pivots during COVID-19.

Hospitality 197

Hospitality Hospitality Customer Experience Catering 197

Forward Fooding

NOVEMBER 2, 2023

Its technology can be tailored to help companies reduce costs , streamline processes, increase productivity, and deliver superior customer experiences. AiFi , also a retail analytics company, caters to shoppers as it provides autonomous shopping solutions to retailers.

Customer Experience 98

Customer Experience Inventory Food Safety Commercial Kitchen 98

Modern Restaurant Management

NOVEMBER 4, 2021

By understanding when a customer places an order, when they’ve left to pick it up, and when they arrive onsite, restaurants can deliver that hot, fresh, and ready experience that customers have come to expect. Slicing and Dicing: Segmenting Customers Based on Real-World Behaviors.

Catering 203

Catering Catering Customer Experience 203

Modern Restaurant Management

NOVEMBER 10, 2020

Day in and day out, they are running the business and interacting directly with customers. In many cases, they build relationships, knowing what your customers like and don’t like, and can often be the difference between a good and bad customer experience.

Customer Experience 197

Customer Experience Catering Catering Customer Service 197

Modern Restaurant Management

OCTOBER 11, 2021

This gives you a better understanding of what current differentiators are attracting returning customers. If you focus on improving your customer experience , growth will follow. Cater your communications materials to the audience you think would be most receptive. Connect with Online Communities.

Catering 196

Catering Catering Customer Experience 196

FMT Magazine

MARCH 15, 2024

This self-driven feature reduces labor costs, extends operational hours, and caters to the on-the-go lifestyle of modern consumers. Conclusion: Vendekin Technologies has revolutionized the vending industry, shaping the future of indulgence through technology, convenience, and customer satisfaction.

Inventory 52

Inventory Inventory Management Food and Beverage Food and Beverage 52

Lithos POS

AUGUST 31, 2023

It helps you to save money and push your business to grow, The POS enables seamless management of customer interactions and data, facilitating personalized and targeted marketing campaigns, loyalty programs, and improved customer service. POS tracks and records every customer transaction.

Point of Sale 52

Point of Sale Inventory Customer Experience Purchasing 52

Modern Restaurant Management

APRIL 11, 2023

The company is catering to changing customer needs and preferences and positioning itself as socially responsible and sustainable. By adding EV charging stations, Taco Bell aims to differentiate its brand from competitors and attract customers looking for a convenient, sustainable place to enjoy a meal while charging their vehicles.

Food and Beverage 189

Food and Beverage Food and Beverage Purchasing Catering 189

Modern Restaurant Management

SEPTEMBER 15, 2023

Potential customers will want to know what today’s special is, if there are vegan options, what time you open, if they can make a reservation for catering, and so much more. In the food industry, the way employees interact with customers is the most crucial part of your business. Customer experience is king.

Catering 110

Catering Catering Customer Experience Hospitality 110

Modern Restaurant Management

DECEMBER 15, 2020

They expect digital ordering options, on-demand choices and services that cater to their online lifestyle. Many of those same operators launching or driving customer engagement via digital channels also recognize the data-driven benefits. The Rise of Digital Channels. Even before COVID-19, digital channel use was on the upswing.

Catering 175

Catering Catering Customer Experience 175

Modern Restaurant Management

JULY 28, 2021

They also reduce costs, improve customer experiences and create opportunities to rethink the employee mix within a restaurant. They include ordering at tableside or via kiosks, mobile, web, voice, and chat. These approaches cut the time it takes to serve patrons. As an example, a large U.S.

Customer Experience 197

Customer Experience Inventory Management Staffing Recipes 197

Modern Restaurant Management

JANUARY 3, 2024

Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. There's a growing recognition that mobile apps alone cannot cater to all aspects of loyalty, paving the way for alternative solutions like kiosks and more integrated loyalty program structures.

Food and Beverage 132

Food and Beverage Food and Beverage Catering Catering 132

Modern Restaurant Management

JANUARY 27, 2020

.” Nick Hucker, CEO, Preoday, commented: “Since 2012, we have been working with leading global venues, contract caterers, restaurants and industry partners. This marks Red Lobster's entry into the $62 billion catering market. exclusively through ezcater.com. Omnivore Names COO and Moves HQ.

Catering 122

Catering Catering Food and Beverage Food and Beverage 122

Modern Restaurant Management

DECEMBER 4, 2019

They want a flexible, fast, customized, and “frictionless” dining experience — one without the “drag” of unnecessary steps or interactions. Complete Customer Journey Mapping. Looking for a low-carb, high-protein dish without trans-fats that is locally sourced?

Customer Experience 159

Customer Experience Catering Catering 159

Chef's Deal

OCTOBER 16, 2023

Embracing these changes boosts the customer experience and creates new revenue avenues, reinforcing a restaurant’s market stance. It’s a vital strategy that enables businesses to cater seamlessly to this growing demand, upholding food quality, presentation, and overall satisfaction.

Commercial Kitchen 59

Commercial Kitchen Kitchen Equipment Food and Beverage Food and Beverage 59

Total Food Service

SEPTEMBER 18, 2023

With over 65% of quick-service customers 1 opting for kiosk-based ordering, the labor shortages have acted as a catalyst, propelling businesses to explore automated solutions. While technology plays a pivotal role, the underlying driver is the desire to meet evolving customer expectations. For many diners, time is of the essence.

Food and Beverage 82

Food and Beverage Food and Beverage Hospitality Hospitality 82

Modern Restaurant Management

FEBRUARY 5, 2024

A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. ” Value of Customer Experience New Qualtrics data shows that companies lost $3.7 trillion (7 percent of total revenue) due to poor customer experience in 2023.

Food and Beverage 196

Food and Beverage Food and Beverage Purchasing Staffing 196

Forward Fooding

APRIL 19, 2024

From protein-enriched snacks to immunity-boosting beverages, functional foods and drinks cater to consumers’ increasing desire for wellness-oriented consumption choices. These alternatives not only address environmental concerns but also cater to evolving consumer tastes. Check out PART 1 of First Timers in the 2023 FoodTech 500.

Food Safety 59

Food Safety Nutrition Food and Beverage Food and Beverage 59

Total Food Service

AUGUST 2, 2023

Catering to this digital-first approach is crucial for restaurants and bars aiming to meet these evolving expectations. They can also use technology to personalize the customer service experience, such as through personalized greetings or recommendations based on past orders.

Inventory Management 40

Inventory Management Food and Beverage Food and Beverage Inventory 40

The Restaurant Warehouse

JANUARY 16, 2024

Concentrate on providing a wide selection of meals that cater to different dietary requirements, such as vegans, individuals avoiding gluten, and those with nut allergies. A robust and cohesive brand not only enhances the customer experience but also helps differentiate you from your competitors.

Purchasing 98

Purchasing Recipes Catering Catering 98

Modern Restaurant Management

OCTOBER 23, 2019

If I see myself as a high roller, I’m going to treat myself to a posh restaurant (and expect to be catered to). Your customers bring their expectations and their desires. When your restaurant’s brand persona aligns with your patrons’ tastes, you’ve got the recipe for a blissful customer experience.

Chef 116

Chef Recipes Catering Catering 116