Sat.Aug 27, 2022 - Fri.Sep 02, 2022

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E. coli Illnesses linked to Wendy’s hits 97 with 43 hospitalized, 10 with kidney failure

Bill Marler

Since the last update on August 25, 2022, 13 more illnesses have been reported to CDC. As of August 31, 2022, a total of 97 people infected with the outbreak strain of E. coli O157:H7 have been reported from six states. . Illnesses started on dates ranging from July 26, 2022, to August 15, 2022. Sick people range in age from 3 to 94 years, with a median age of 22 years, and 55% are male.

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How Gift Cards Can Help Restaurants Cope with Inflation

Modern Restaurant Management

Restaurants are grappling with labor shortages, supply chain disruptions and inflation. According to the National Restaurant Association, restaurants are experiencing the most severe labor shortage in history, actually 70 percent higher than most industries. As of April 2022, restaurants were still down 794,000 jobs – or 6.4 percent pre-pandemic employment levels.

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How to Inventory Liquor in a Bar

Sculpture Hospitality

Maintaining a bar inventory is critical to ensuring you have a fully stocked bar to meet customer demand while reducing wasted product. It also provides insights and data so that you know exactly how your bar is performing and where to make improvements.

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Culture Reset: Strengthening Your Business from the Inside Out—Session Recap from CHART Austin

CHART

The breakout, Culture Reset: Strengthening Your Business from the Inside Out, was presented by Braxton Luzier at CHART Austin. Good culture drives engagement, performance, and retention, and is perceived by every guest who walks through the door. Here are the four phases of optimizing your restaurant's culture.

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Wendy’s E. coli Lawsuits Grow

Bill Marler

According to the Center for Disease Control (CDC), 84 people from Ohio (23), Michigan (53), Pennsylvania (2), and Indiana (6), have been infected with the same strain of E. coli O157:H7 , with illness onset dates ranging from July 26 through August 9, 2022. At least 38 individuals have been hospitalized, and at least 8 have developed hemolytic uremic syndrome (HUS) , a complication with a mortality rate of 5%. .

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Three Ways IoT’s Physical-Digital-Physical Framework Helps Restaurants Enhance Operational Efficiency

Modern Restaurant Management

Restaurant management and operations personnel are always on the search for proactive ways to increase operational efficiency and reduce waste while complying with local regulations. Today, the sophistication of IoT technology available to the restaurant sector is at an all-time high. If leveraged within the correct outcome-based framework, these interconnected technologies have the potential to improve operational visibility in a way that impacts critical real-world results.

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Promoting from Within: 5 Tips from a Panel of Experts—Session Recap from CHART Austin

CHART

The panel discussion, Train the Future: Attracting and Upskilling Your Top Talent, presented at CHART Austin, focused on best practices for creating career growth opportunities for hourly team members in hotels and restaurants. Here are 5 tips to create a structure of upskilling and promoting team members from within, along with developing the culture to support attraction and retention of talent in the hospitality industry.

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The Source of Wendy’s E. coli Outbreak is becoming clearer

Bill Marler

Some ask me why I get so exercised over foodborne illnesses. Here is an email I just got: . My wife has been hospitalized with typical HUS after E. coli infection verified O157. She consumed Wendy’s three days prior to symptom onset. Has been in hospital from August 6th to present and experienced kidney failure, among other secondary cognitive issues we hope clear up over time.

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How to Improve Your Restaurant’s SERP Rankings

Modern Restaurant Management

Search engine results pages (SERPs) are an SEO term that refers to how well your website and web pages rank on Google. Improving your restaurant’s SERP rankings can help generate more online visibility and subsequently more online sales. Six Tips to Improve Your Restaurant’s Local SERP Rankings. There are no cookie-cutter approaches to SEO.

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The Power of Warm Hospitality

Fresh Ideas

Benjamin Franklin famously said, “the handshake of the host affects the quality of the roast”. In other words, a warm greeting and exceptional service in a dining room is inextricably linked to the quality of food made in a kitchen. What if I told you I had the connections and the know-how to serve you the most delicious meal on earth? Not just the best, in my opinion.

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153: The Latest in Hotel Food & Beverage Trends

Eating at a Meeting

As the partners of Hotel Mogel Consulting Limited, a Toronto-based consulting practice, Larry Mogelonsky and Adam Mogelonsky are a dynamic duo whose mission is to "write about the world of hotels and try to make hoteliers understand that there's more to their life than just counting the number of bread rolls in a basket." Their 40+ years of joint experience consulting with and staying in hotels, Larry and Adam are going to talk with Tracy about the best big trends for F&B in the hotel indust

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Sickening over 100 customers with E. coli appears to have not cost Wendy’s anything – Yet

Bill Marler

What would Dave the founder have done? Would he be concerned about those sickened, those hospitalized, those with acute kidney failure, those with unpaid medical bills and lost wages? According to SeekingAlpha – poisoning people seems to not have had much of an impact on Wendy’s sales, stock price nor the market’s view of Wendy’s future – go figure: Wedbush Securities kept Wendy’s Company (NASDAQ: WEN ) slotted as one of the firm’s top picks in the consumer sector after feedback from across the

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Investing In Digital Technology Is Investing in Food Safety

Modern Restaurant Management

Today’s modern restaurant operators face challenges that no other generation has faced, thanks to COVID-19 closures, supply chain disruptions, labor shortages, menu labeling, and food safety challenges. Food safety is a significant concern since any cross-contamination, cross-contact, mishandling, or foodborne illnesses may sicken guests and become a PR disaster.

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Daily Harvest, Wendy’s – want some free advice?

Bill Marler

Here is what Daily Harvest and Wendy’s have said in the last weeks about outbreaks that are negatively impacting hundreds of their customers: Daily Harvest: “At this time, we have identified tara flour as the cause of the issue. Our extensive investigation has involved many experts analyzing data from all sources. We have only used this ingredient in French Lentil + Leek Crumbles and we are no longer sourcing from this producer who does not provide any ingredients for our 140+ other items.

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Marler Clark files 4th and 5th Wendy’s E. coli Lawsuits

Bill Marler

Today we are filing the 4th and 5th lawsuits against various Wendy’s franchises, Wendy’s Co., and “John Does” grower, processor and shipper. We are presently representing 32 individuals, including 4 with HUS. We also ask Wendy’s Co., to confirm the names of grower, processor and shipper. And, to offer to pay now the out-of-pocket medical expenses and lost wages of its sickened customers.

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Decreasing Food Waste Through Advances in Cold Chain Management

Modern Restaurant Management

Globally, one third of the food produced for human consumption is wasted. Not only is this a loss of valuable resources, it’s also an affront to the 815 million people around the world who suffer from malnutrition. So, how can we both solve the food waste issue and ensure better food availability? Waste can occur anywhere along the food supply chain, which includes production, processing, distribution, and consumption.

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153: The Latest in Hotel Food & Beverage Trends

Eating at a Meeting

As the partners of Hotel Mogel Consulting Limited, a Toronto-based consulting practice, Larry Mogelonsky and Adam Mogelonsky are a dynamic duo whose mission is to "write about the world of hotels and try to make hoteliers understand that there's more to their life than just counting the number of bread rolls in a basket." Their 40+ years of joint experience consulting with and staying in hotels, Larry and Adam are going to talk with Tracy about the best big trends for F&B in the hotel indust

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Event Trends for 2022 (Infographic)

Modern Restaurant Management

People booking events this year prefer to party on Saturdays, and the celebrations are focused on social occasions, according to new data from EventUp powered by Tripleseat. Highlights of the EventUp 2022 First Half of the Year Event Trends include: The average spend for events is $3,545. Top celebrations include birthday parties and baby showers. Saturday is still the most popular day to party.

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