Sat.Aug 21, 2021 - Fri.Aug 27, 2021

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Medford Oregon area E. coli Outbreak sickens at least 14 with 10 hospitalized – cause unnanounced

Bill Marler

Jackson County Public Health is investigating an unusually high number of Shiga toxin- producing Escherichia coli (STEC) cases. Since August 1, 2021, 14 cases have been reported to Jackson County, and 10 (71%) of these cases have been hospitalized. Urgent Flash Report_Shiga-toxigenic Escherichia coli_8.22.21. .

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Building a Winning CMO-CFO Relationship with Better Marketing Data

Modern Restaurant Management

It’s a business tale as old as time: the newly-hired CMO figures he/she can move a whole lot of product if they can just get their hands on enough budget upfront to build out savvy online ordering tools, an app with a strong loyalty program, and a delivery solution with order injection, alongside the budget to market the brand on tv, build a social strategy injecting maximum snark and fun into social media, drive push notification strategy against marketing goals, and hire influencers from

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92: How Food is Culture

Eating at a Meeting

The Southern Food and Beverage Museum (SoFAB) was founded in 2004 by Liz Williams, who wanted a place where the intersection between culture and food could be studied. Through exhibits, classes, library, entrepreneurships, and podcast, Liz, SoFAB and the National Food & Beverage Foundation are dedicated to the discovery, understanding and celebration of food, drink and its related culture and folklife in America and the world.

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The New Order: Five Important Focus Areas for Greener Operations

Modern Restaurant Management

For restaurants, the official entrance into the ‘recovery stage’ is by no means a finish line. Still recovering from diminished margins, restaurateurs are facing heightened consumer standards in the new, post-pandemic market. And many of those standards involve responsibility in its many forms. Throughout the paused activity of 2020 and 2021, people everywhere were reminded of the delicate ecosystem that exists between individuals and their communities, as well as between people and

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Bringing in Staff During the Worst Shortage in 30 Years

Modern Restaurant Management

Restaurants and hotels worldwide have come out the other side of the pandemic only to stumble headfirst into the newest obstacle: a staffing shortage. But this isn’t just your typical staffing shortage. According to a survey conducted by the James Beard Foundation, 16 percent of restaurateurs consider re-hiring their staff to be a more significant obstacle to re-opening than getting their customers to come back or paying their vendors.

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Every Employee Has a Role in Innovation

Modern Restaurant Management

The following principles are adapted from the author’s new book, Leading the Customer Experience. Innovation, the late Peter Drucker pointed out in his landmark book, The Discipline of Innovation, is the “effort to create purposeful, focused change in an enterprise’s economic or social potential.” He noted that it’s different than other disciplines.

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How Restaurants Can Capitalize on Summertime Moves to Find Loyal Customers

Modern Restaurant Management

Tap into the lucrative new mover market during the peak moving season this summer to build loyal customers and increase profits at your restaurant. Summertime is a busy season for the moving industry. Nearly 40 million people move each year, and more than half of them opt to move during the months of May through September, according to Allied Van Lines , a national moving company.

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92: How Food is Culture

Eating at a Meeting

The Southern Food and Beverage Museum (SoFAB) was founded in 2004 by Liz Williams, who wanted a place where the intersection between culture and food could be studied. Through exhibits, classes, library, entrepreneurships, and podcast, Liz, SoFAB and the National Food & Beverage Foundation are dedicated to the discovery, understanding and celebration of food, drink and its related culture and folklife in America and the world.

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MRM Franchise Feed: Jeremiah’s Opens 50th During 25th Anniversary, Wahlburgers Wild and Robotic Pizza

Modern Restaurant Management

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. A Deal to Taco ‘Bout. Taco John’s International Inc. inked its biggest area development agreement to date with the largest Wendy’s franchisee, Meritage Hospitality Group, Inc. Per the terms of the agreement, the group will build 50 new Taco John’s restaurants by March 31, 2026 with options to develop an additional 150 restaurants. “Taco John’s is the perfect fit for our com

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How QR Code Technology Can Help Restaurants Beyond Menus and Ordering

Modern Restaurant Management

Restaurants across the country are returning to pre-pandemic operations. Dining rooms are open, and tables are at 100 percent capacity in most states. However, based on the spread of the delta variant, shifting mask guidance from the CDC, differing local government regulations (such as Los Angeles County’s current indoor mask requirement regardless of vaccination status) and low vaccination rates in various states , restaurant operations are still far from normal.

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The Growing Appetite for Ghost Kitchens Will Influence Restaurant CX

Modern Restaurant Management

The way that the COVID-19 pandemic shook up the restaurant industry made consumer habits and preferences change significantly. In fact, according to a report from The National Restaurant Association , 52 percent of adults said purchasing takeout or delivery is “essential” to their lifestyle. Because restaurants were either forced to shut down temporarily or adapt the delivery model, ghost kitchens began making a name for themselves.

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Digital Ordering Scores with Customers (Infographic)

Modern Restaurant Management

Ninety-eight percent of consumers used digital ordering in some form in the last 18 months and 70 percent prefer to order digitally over in-person, according to results from a customer ordering preferences survey from Koala. The survey of more than 600 American consumers ages 18+ revealed similarities in preferred ordering mediums, indicating a profound dependence on convenience.

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How AI-Driven Virtual Waiters Can Address the Labor Shortage and Inflation

Modern Restaurant Management

It’s hard to believe that restaurants fortunate enough to survive the pandemic are now facing crippling threats to their business' existence – labor shortages and inflation. As things have opened, patrons are swarming restaurants. Restaurateurs cannot keep up with the surge in demand, while their customers are hit with higher menu prices, sometimes by 10 percent.

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