Wed.Jun 28, 2023

article thumbnail

The Tipping Point: Tech Tipping Causing Tension

Modern Restaurant Management

Half of customers felt manipulated or tricked into leaving a tip at checkout, according to Capterra ’s June 2023 survey, which was conducted to learn more about how the overuse of tablet tip screens is changing the way consumers approach tipping culture. Among the insights: Over-asking for tips is alienating customers: 50 percent have felt manipulated or tricked into leaving a tip or tipping more than they intended to.

article thumbnail

School's Out But Scratch-Cooked Meals Aren't

Chef Ann Foundation

School districts are working hard throughout summer vacation to make sure kids still have access to healthy, scratch-cooked meals.

100
100
professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Booking.com Launches New AI Trip Planner to Enhance Travel Planning Experience

Hospitality Net

Booking.com, one of the world’s leading digital travel platforms, has announced its new AI Trip Planner, which will launch in beta to a selection of US travelers in the company’s app on June 28. Built upon the foundation of Booking.com’s existing machine learning models that recommend destination and accommodation options to millions of travelers on the platform every day, the AI Trip Planner is also partially powered by large language model (LLM) technology from OpenAI’s ChatGPT API to create a

88
article thumbnail

School's Out But Scratch-Cooked Meals Aren't

Chef Ann Foundation

School districts are working hard throughout summer vacation to make sure kids still have access to healthy, scratch-cooked meals.

100
100
article thumbnail

Shake Shack, Scooter's Coffee execs keynoting Fast Casual Executive Summit

Fast Casual

Idris Stover, Shake Shack's director of diversity, equity, inclusion and culture, and Nathan Lester, senior director of drive-thru innovation at Scooter's Coffee, are keynoting this year's summit being held Oct. 8-10 in Louisville, Kentucky.

81
article thumbnail

Signing of Ramada by Wyndham Goa Arpora

Hospitality Net

R.K.M Enterprises, a partnership firm based in Delhi, today announced the signing of Ramada by Wyndham hotel in Goa under a franchise agreement with Wyndham Hotels & Resorts.

73

More Trending

article thumbnail

St. Regis Hotels & Resorts in Asia Pacific Announces “House of Celebration” to Revel in With Each New Season

Hospitality Net

St. Regis Hotels & Resorts in Asia Pacific is inviting guests to its “House of Celebration”, inspiring guests to relive the timeless and storied festivities of the Astors, the iconic brand’s founding family, known for their lavish and incomparable gatherings. Just like haute couture runways, the House of Celebration defines a unique theme for each of the four seasons with limited-edition cultural, fashion, and dining experiences that highlight St.

72
article thumbnail

Unleash Your Restaurant's Potential with a Food Ordering System

The Foody Gram

Did you know that in the US, 1 in 3 customers use online food ordering services at least twice per week? Furthermore, patrons who utilize an online ordering platform visit the restaurant 67% more often than those who do not. It's evident that investing in a reliable food ordering system can be a profitable move for any restaurant, as it enhances the customer's overall experience and loyalty to the brand.

article thumbnail

IHG Hotels & Resorts extends partnership with Pride in London for second year

Hospitality Net

IHG Hotels & Resorts, one of the world’s leading hospitality companies, is proud to announce the continuation of its partnership with Pride in London – the UK’s biggest and most diverse Pride event – for a second year. Led by its LGBTQ+ Employee Resource Group (ERG), ‘Out & Open’, the extension of the relationship reflects IHG’s ongoing commitment to diversity, equity and inclusion in its workplaces, hotels and local communities.

article thumbnail

How this School Increased Student Breakfast Participation by 30%

the CAMBRO blog

Getting students to eat school meals can be challenging, but Redlands Unified High School has an even bigger obstacle: a big main street divides their campus, making it difficult for students who are on the opposite side of the kitchen. Redlands Unified High School has a Community Eligibility Provision (CEP) which allows highest poverty schools and districts in the US to serve breakfast and lunch at no cost to all of their students.

article thumbnail

HVS ANAROCK Hotels & Hospitality Overview, June 2023

Hospitality Net

Check out the June 2023 edition of the HVS ANAROCK monthly industry update, Hotels & Hospitality Overview (H2O), for the key trends in the Indian hospitality industry.

article thumbnail

Paper published

Food Safety Chat

Really pleased that our paper. Organic Milk Production Sector in Poland: Driving the Potential to Meet Future Market, Societal and Environmental Challenges.

40
article thumbnail

The Hazelton Hotel Transforms the Guest Experience with INTELITY

Hospitality Net

INTELITY®, provider of hospitality’s leading guest experience and staff management platform, has announced a new partnership with The Hazelton Hotel in Toronto. The luxury boutique hotel has implemented the INTELITY platform to offer its guests a digital and modern, smart-room experience, as well as leverage INTELITY’s GEMS® staff-facing tools to streamline its back-of-house operations.

69
article thumbnail

July: Celebrating Culinary Arts Month

Thomas Cuisine

Thomas Cuisine Celebrates Culinarians, Culinary Arts, and More July is Culinary Arts Month, a time to celebrate the artistry and craftsmanship that goes into creating delectable, real food dishes. In the fast-paced world we live in, it’s easy to overlook the importance of genuine, homemade meals, but this month, we get the opportunity to celebrate the significance of our culinarians who cook from scratch to create remarkable dining experiences.

article thumbnail

Holiday Inn & Suites Across From Universal Orlando™ Completes Multi-Million-Dollar Renovation

Hospitality Net

Holiday Inn & Suites Across from Universal Orlando™, a Universal Partner Hotel, today announced the completion of its multi-million-dollar renovation. The renovation encompassed modernizations to all guest rooms and suites, the lobby, and all meeting and event venue spaces.

67
article thumbnail

Pregnant Workers Fairness Act Now Effective

Modern Restaurant Management

On June 27, 2023, the federal Pregnant Workers Fairness Act (“PWFA”) went into effect. The law requires employers with 15 or more workers to provide “reasonable accommodations” to a worker’s known limitations related to pregnancy, childbirth, or related medical conditions, unless the accommodation will cause the employer an “undue hardship.” The PWFA does not replace federal, state, or local laws that are more protective of workers affected by pregnancy,

88
article thumbnail

How Simple Can You Make Your Business?

Hospitality Net

I love good barbeque. I live in St. Louis, which is famous for some of the best BBQs in the world! Really! We have a number of restaurants that have competed in worldwide competitions and come back with the first-place trophy.

67
article thumbnail

Introducing Eleanor’s Guest In-stay Survey

Hospitality Net

In the hospitality industry, reputation is everything. With the rise of online review sites and social media, it has become harder to keep a resort or hotel’s reputation in great shape. A bad review or post on social media can immensely hurt a property’s reputation – whereas a good reputation can bring in more guests and allow you to increase room rates and, subsequently, revenue.

article thumbnail

Priceline Unveils Trip Intelligence, its Summer 2023 Product Release A Game-Changing Suite of Tools and Enhancements for Smarter Travel Booking

Hospitality Net

Priceline, a leader in travel planning and booking, today announced the launch of Trip Intelligence, an innovative suite of over 40 booking tools and site enhancements. Informed by Priceline’s latest proprietary traveler research and robust customer data, coupled with new technology and extensive testing, this rich feature set will transform how travelers plan and book their trips.

60
article thumbnail

Hotel Equities Adds Two New Properties Near the Indianapolis, in Airport

Hospitality Net

Hotel ownership, management and development company, Hotel Equities (“HE”), has been tapped to manage two Indianapolis hotels, the Fairfield Inn & Suites Indianapolis Airport and the Residence Inn Indianapolis Airport. The Fairfield Inn & Suites, owned by JJI Group Inc, and The Residence Inn, owned by JJI Hospitality Inc., are neighboring properties located just two miles from the Indianapolis International Airport.

article thumbnail

INTELITY Set to Launch Mobile App with The Leading Hotels of the World

Hospitality Net

INTELITY®, provider of hospitality’s leading guest experience and staff management platform, announced today the completion of a brand-wide mobile app with The Leading Hotels of the World (LHW), the largest collection of independent luxury hotels, that spans across 80 destinations. The app is specifically designed for both hotel guests, as well as Leaders Club members visiting properties in the organization’s 400-plus portfolio.

58
article thumbnail

Global Study on Digital Hotel Operations Advancing the Guest Experience. Your Input Matters!

Hospitality Net

H2c regularly conducts in-depth hospitality technology research. This year, we are focusing on Digital Hotel Operations along the guest experience and we are inviting hotel chains up from 3 properties under one umbrella to provide their feedback. By participating in this study, you will support the industry to better understand the operational challenges that hotel chains face when it comes to automation and automated guest services.

article thumbnail

Introducing TraknProtect’s Cutting-Edge LTE 2-Way Radio: Revolutionizing Communication and Safety in Hospitality Industry

Hospitality Net

TraknProtect, a leading provider of innovative safety solutions for the hospitality industry, is thrilled to announce the launch of its highly anticipated LTE 2-Way Radio. This groundbreaking product represents a significant advancement in communication technology, offering enhanced safety, efficiency, and peace of mind for hotel staff.

article thumbnail

How can hotels improve operational efficiency in 2023?

Hospitality Net

As the cost of living crisis continues to sweep across the globe, businesses in all sectors are feeling the pressure to maintain profitability while also providing high-quality services to their customers.

56
article thumbnail

Fasano Announces the Opening of Fasano São Paulo Itaim

Hospitality Net

Located at Rua Pedroso Alvarenga, the new Hotel is Fasano’s second in São Paulo.

78
article thumbnail

Introducing proxy tokenization for hospitality

Hospitality Net

The hospitality industry’s value chain is complex, with numerous partners and regulatory requirements. Compliance with the Payment Card Industry Data Security Standard (PCI DSS) is particularly challenging for many hotels. They expect their payment service providers (PSPs) to deliver solutions that facilitate their PCI compliance and ensure their guests’ security.

article thumbnail

Crave Interactive: Revolutionizing Hotel Service with Innovative Digital Solutions

Hospitality Net

Gareth Hughes, founder and CEO of Crave Interactive, introduces their company’s digital solutions designed to enhance hotel service for guests. At HITEC, Crave will showcase their in-room tablets, mobile solutions, and two major innovations: Crave AI, an Artificial Intelligence-powered natural language assistant that provides personalized service with visual displays and the option to connect with a human staff member via video chat, and Instant Video, a feature allowing guests to have video cha

article thumbnail

Duetto Reports Increased Adoption of Revenue Technology

Hospitality Net

Duetto, the hospitality industry’s #1 Revenue Management System (RMS), has reported an increase in hotel revenue tech investment in the first half of 2023, as hoteliers continue to look for ways to improve revenue and drive team efficiencies.

article thumbnail

HotelIQ Decision Cloud Drives the Future of Hotel Operations through Digital Collaboration

Hospitality Net

HotelIQ Decision Cloud is proud to be driving the future of hotel operations, as their business intelligence and analytics solution enables interdepartmental collaboration – an integral part of the future of work.

48
article thumbnail

Zucchetti North America’s Integrated Suite of Solutions Supports Hoteliers in Driving Direct Bookings & Revenue

Hospitality Net

Zucchetti North America - the North American outpost of the Italian-based Zucchetti Group – offers the leading, all-in-one, fully integrated tech stack for hotels and lodging accommodations of all sizes and types, designed to streamline business operations and enhance guests’ experience – and the newest features and functionalities on the various solutions provide hoteliers with even more ways to increase revenue.

48
article thumbnail

Hyatt Place Yantai Development Zone Celebrates Official Opening

Hospitality Net

512-room Hyatt Place hotel opens in the heart of Yantai Development Zone

69