Wed.Jul 12, 2023

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Diners Believe Customer Experience Is Declining Due to Labor Shortages

Modern Restaurant Management

A majority of diners report diminishing guest experience because of labor shortages at restaurants, according to a consumer survey from HungerRush. Key takeaways include: More than half of consumers surveyed (51 percent), felt that independent restaurants have been impacted the most by not having enough staff to take orders, cook food, and handle deliveries – followed by major chains (36 percent) and mid-sized regional restaurants (14 percent). 57 percent of consumers aren’t confident tha

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5 tech things: AI making inroads across the foodservice industry

Food Management

This and a Danfoss net-zero public retail store are some of the tech-related developments you may have missed recently.

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Data Overload – Don’t Let Self-Ordering Kiosks Become a Chokepoint

Modern Restaurant Management

Restaurant customers love self-ordering kiosks because they mirror the fast and simple convenience of ordering food online, but with the ambiance of a physical store. This approach can deliver increased order accuracy, lower staff costs and provide the restaurant with a frictionless Point-of-Sale (PoS) option. Research shows that customers of all ages are growing more receptive to kiosks in restaurants, with the majority of consumers indicating they would visit a restaurant more often if it offe

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Mandarin Oriental Announces a Third Hotel in London for 2028

Hospitality Net

Mandarin Oriental Hotel Group will open its third London hotel in the British capital in 2028. Situated on London’s South Bank with dramatic views over St Paul’s Cathedral, Mandarin Oriental Bankside, London is positioned ideally to access both the City of London and the West End theatre and shopping districts, offering a perfect base for leisure and business travellers.

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Who’s Who of Food and Beverage in America

NewPoint Marketing

NewPoint Knows: Who’s Who of Food and Beverage in America NewPoint Marketing is in a position to keep ahead of the competition and provide outstanding service to its clients due to the team’s knowledge of industry periodicals such as “Who’s Who in Food and Beverage in America” by the James Beard Foundation, a nonprofit organization whose […] The post Who’s Who of Food and Beverage in America appeared first on NewPoint Marketing.

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Hilton Garden Inn Brand Debuts in the Dominican Republic

Hospitality Net

Today, Hilton (NYSE: HLT) announced the opening of Hilton Garden Inn La Romana, marking the Hilton Garden Inn brand’s first hotel in the Dominican Republic. The 130-room hotel offers rooms overlooking Catalina Island and the Caribbean Sea, a pool, and flexible meeting space with an outdoor terrace.

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Capital Alliance and TFE Hotels Unite for $340M Melbourne Development

Hospitality Net

Leading Melbourne property developer, Capital Alliance, is thrilled to announce the approval of the planning permit for its groundbreaking $340M dual hotel project in partnership with Australia’s International Hotel Group, TFE Hotels.

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FRN Chapter Leader Shares Highlights from the 2023 ReFED Summit

Food Recovery Network

Arjun Nair is the President of FRN’s student-led chapter at Washington University in St. Louis, MO. In May, Arjun attended ReFED’s annual Food Waste Solutions Summit, an event that convenes representatives from the public and private sectors to discuss solutions to food loss and food waste in the United States. Read about Arjun’s experience attending this in-person event and the key learnings that he found inspiring as an FRN chapter leader.

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Specialist hotel owners and family offices lead UK hotel investment activity

Hospitality Net

Hotel transaction volumes totalled approximately £860 million for the first six months of 2023, some 60% below investment volumes for H1-2022, demonstrating the gulf between hotel trading performance and transactional activity has never been wider, according to the latest research from leading property adviser Knight Frank.

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How to Stay Survey-Ready by Mastering Culinary Compliance Standards

Culinary Services Group

Every year, the Center for Medicare and Medicaid Services (CMS) surveys long-term care communities that accept payment from their department. These assessments can last up to five days and are an in-depth look at how well you manage the CMS standards and regulations. F-tags pinpoint anything that isn’t up to par with federal and state standards, identifying areas for necessary improvement.

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Knowland Reports Meetings and Events Growth for June at 30.3 percent

Hospitality Net

Knowland, the world’s leading provider of data-as-a-service insights on meetings and events for hospitality, reports June meeting and event volume is up 30.3 percent over June 2022. This data is sourced from Knowland’s sales intelligence platform designed to help hoteliers build and protect a hotel’s revenue base.

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Aramark named a top workplace for disability inclusion for the 7th consecutive year

FoodService Director

The foodservice provider earned a score of 100 on the Disability Equality Index, a benchmarking tool that aids companies in achieving disability inclusion and equality.

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Rivers Casino Philadelphia Plans Boutique Luxury Hotel in Fishtown

Hospitality Net

Rivers Casino Philadelphia is "powering up" its hotel plans. The casino announced that it will open a 62-suite boutique luxury hotel inside The Battery, the mixed-use lifestyle campus underway on Beach Street in Fishtown.

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Why fun foods should be part of the menu

FoodService Director

Across segments, fun foods at noncommercial foodservice can boost morale—and the bottom line. Learn more today.

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Sonder Holdings Inc. Continues to Expand in EMEA, Adding 5 New Properties in France, Italy, and Spain

Hospitality Net

Sonder Holdings Inc. (NASDAQ: SOND; “Sonder”), a leading next-generation hospitality company that is redefining the guest experience through technology and design, continues to expand in Europe, adding 5 new properties to its existing portfolio of 54 properties across key travel destinations in EMEA.

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Students react to 3 menu trends spotted at SNA’s Annual National Conference

FoodService Director

Six students from Littleton Public Schools shared their thoughts on products they sampled on the show floor.

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Revolutionize Your Hotel Experience with Seamless Digital Transformation and Non-Disruptive Innovations

Hospitality Net

Nondisruptive innovation is not the same and should not be confused with scientific invention or technological innovation or new-to-the-world products or services.

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With less aid to buy groceries, SNAP recipients are spending more on fast food, study finds

FoodService Director

A new report shows that grocery inflation made restaurant meals almost as economical as cooking at home.

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Four Seasons Confirms Project for Madinah, Saudi Arabia

Hospitality Net

Four Seasons Hotels and Resorts is making strides in the realm of religious tourism with the confirmation of a hotel in the sacred city of Madinah. The proposed Four Seasons Hotel Madinah will include 245 rooms, two restaurants, a tea lounge, spa, gym, a barber shop, and a handpicked assortment of retail stores.

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Regulation (EU) No. 2023/915

Food Safety Experts

In recent years, many recalls happened because the MRLs were exceeded. We, as Food Safety Experts, investigated these recalls for our clients to determine if the MRL was exceeded and if the recall was justified or wrongly enforced by the authorities. These MRLs were specified in Regulation (EC) No. 1881/2006. On May 25, 2023, this Regulation was withdrawn and replaced by Regulation (EU) No. 2023/915.

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Habyt announces the opening of its first hotel in Berlin, Germany

Hospitality Net

Habyt, the world’s leading flexible housing provider, is launching its first hotel. Located in Berlin, in the heart of the Friedrichshain district, Habyt - The Waterfront marks an important milestone for the company - the opening of the company’s first hotel in Europe.

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HEI Assumes Management of Three EVEN Hotels

Hospitality Net

HEI Hotels & Resorts, one of the nation’s leading operators of institutionally owned full-service hotels with a portfolio of 100 properties across the United States, recently announced that it has assumed management of the 202-key EVEN Hotel Brooklyn (NY), 167-key EVEN Hotel Rockville (MD), and 128-key EVEN Hotel Norwalk (CT). The properties are owned by a joint venture between Taconic Capital Advisors and 6R Capital Group.

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Travel + Leisure Announces Winners of 2023 World’s Best Awards

Hospitality Net

Travel + Leisure announces the best travel destinations and organizations across the globe, according to the results of the 2023 World’s Best Awards’ reader survey. The 28th edition of the World’s Best Awards highlight the leaders in travel, including top cities, islands, hotels, cruise lines, airlines, airports and more. The complete survey results are available now on TravelandLeisure.com and in the August issue of Travel + Leisure, on newsstands July 21.

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Italian Hotel Market Outlook 2023 - Global Asset Solutions

Hospitality Net

Italy is seeing a growing investment appetite for luxury branded hotels, according to the latest study from Global Asset Solutions.

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From Solo Travel To ’Pay-cations,’ Young Americans Lead 2023 Travel Trends With Wellness At The Forefront

Hospitality Net

Allianz Partners USA, the travel insurance and assistance company known for popularizing the term "micro-cation" in 2019 has identified yet another travel trend making waves amongst Americans. Allianz Partners’ 15th Annual Vacation Confidence Index* has revealed that around three in 10 Americans will choose to work remotely from a vacation destination in 2023, an intentional move that goes beyond "bleisure" travel that blends working time with vacation.

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Atrium Hospitality Completes Multimillion-Dollar Makeover at Embassy Suites by Hilton Albuquerque in New Mexico

Hospitality Net

Enjoy the Land of Enchantment in the newly redesigned guest accommodations at the Embassy Suites by Hilton Albuquerque. Operated by award-winning Atrium Hospitality, our centrally located hotel in downtown Albuquerque, New Mexico, has completed a four-phase, multimillion-dollar transformation of all 261 two-room guest suites. Alpharetta, Georgia-based Atrium Hospitality, one of the nation’s largest hotel operators, manages a portfolio of more than 80 hotels in 28 states and approximately 3 milli

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Marriott International Releases Annual Serve 360 Report

Hospitality Net

Marriott International, Inc. (NASDAQ: MAR), today published its 2023 Serve 360 Report highlighting data as of year-end 2022, and shared the company’s continued progress on its Environmental, Social, and Governance (ESG) efforts. Marriott’s sustainability and social impact platform, Serve 360: Doing Good in Every Direction, guides the company’s efforts towards its 2025 Sustainability and Social Impact Goals.

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Address Hotels and Resorts Announces the Opening of Address Jabal Omar Makkah Unveiling a Spiritual Haven in the Heart of Makkah

Hospitality Net

Address Hotels and Resorts is thrilled to announce the opening of its latest architectural and hospitality masterpiece, Address Jabal Omar Makkah, in the holy city of Makkah, Saudi Arabia. Nestled in the iconic Jabal Omar development, this landmark property offers a truly unforgettable experience for pilgrims and travellers alike.

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Sojern Acquires VenueLytics to Bolster its Platform for the Hospitality Industry

Hospitality Net

Sojern, the leading travel marketing platform, today announced the acquisition of VenueLytics, the hospitality industry’s most integrated guest experience platform serving independent hotels, resorts, chains and casinos. Sojern will incorporate VenueLytics’ capabilities as an extension of the Sojern Travel Marketing Platform.

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Oaky and Stayntouch Enhance Integration to Enable Automated Upselling for US and EU Hoteliers

Hospitality Net

Oaky, the hyper-personalized hotel upselling solution, is excited to announce its integration with Stayntouch, a leader in providing cloud-based hotel property management systems (PMS) and guest-centric technology. Building upon their successful one-way integration, Oaky and Stayntouch now release a robust two-way connection, letting hotels across the globe, and in the US market specifically, unlock more benefits of automated upselling, driving increased revenue and enhancing the guest experienc

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Autograph Collection Hotels & Fotografiska Unveil ’Impressions’, A Cultural Project Celebrating the Art of Travel

Hospitality Net

Autograph Collection Hotels – the diverse and dynamic collection of independent hotels championing individuality, together with Fotografiska, the contemporary museum of photography, art, and culture, will unveil a new cultural project in multiple cities around the world in the coming months, beginning with its debut in New York City on July 21. In Impressions, four award-winning photographers, in residence at Autograph Collection Hotels, showcase their takes on extraordinary places, revealing ne

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