Modern Restaurant Management

NOVEMBER 19, 2024

Solo dining – a time dedicated to eating a meal alone at a sit-down restaurant – is an opportunity for diners to practice self care over a meal, whether that be by relaxing and reflecting at the end of a long day or even by engaging the mind with a book or catching up on the news.

Catering 450

Catering Catering Inventory Management Inventory 450

Hospitality Net

MARCH 24, 2025

As of today, Royalton CHIC Barbados, An Autograph Collection All-Inclusive Resort - Adults Only, is officially open for bookings, gearing up for a spectacular debut in Spring 2026. Blue Diamond Resorts is set to turn heads and set pulses racing as it redefines all-inclusive hospitality in Barbados.

Hospitality 105

Hospitality Hospitality 105

Modern Restaurant Management

DECEMBER 3, 2024

Survey results indicate diners are seeking distinctive dining experiences, planning ahead with early reservations, and seeking out earlier evening bookings The holiday season is bringing a wave of excitement among diners, with 68 percent of respondents planning to celebrate at restaurants or bars.

Restaurant Management 221

Restaurant Management Restaurant Manager Hospitality Hospitality 221

Modern Restaurant Management

JANUARY 14, 2025

Here’s how to communicate with staff transparently: Have an Open Book Policy : Keep your team in the loop about everything, like menu changes, supply chain hiccups, price adjustments, and new strategies. It's how you build trust, foster teamwork, and empower staff to navigate challenges alongside you.

Inventory 450

Inventory Restaurant Management Restaurant Manager Recipes 450

Modern Restaurant Management

JANUARY 10, 2025

By embracing flexibility, restaurants can optimize their spaces for what books best and pivot quickly as customer preferences evolve. Banquet seating, sliding partitions and retractable walls enable restaurants to transition seamlessly between lunch rushes, intimate dinners and private events.

419

419

Hospitality Net

MAY 12, 2025

As a self-confessed whimsical traveler, I tend to save the best of the planning process for lastthe hotel booking. I usually secure flights and key activities in advance, but more often than not, I book accommodation just days before departureor even during the trip if Im visiting multiple cities. This behavior flows both ways.

83

83

Modern Restaurant Management

JANUARY 7, 2025

" Coaching and Empowering Teams for Ownership As I shared in my second book, Soft Skills Playbook, accountability thrives in an environment where employees feel empowered to act, solve problems, and learn from their experiences.

Food Safety 419

Food Safety Inventory Customer Service Customer Service 419

Hospitality Net

APRIL 4, 2025

As hotels grapple with rising operational costs and intensified competition from Online Travel Agencies (OTAs), the need to strengthen direct booking channels has never been more pressing.

Hospitality 74

Hospitality Hospitality 74

Modern Restaurant Management

APRIL 14, 2025

It was included in my proposal, so it was always part of the mission statement of this book. I had a brilliant recipe tester, Bonnie Benwick, who crossed all my ts for me (pro-tip: hire a whip-smart recipe tester if you ever decide to include recipes in a book) and I'm thrilled with how everything turned out.

Recipes 221

Recipes 221

Hospitality Net

JANUARY 6, 2025

Singapore, 07/January/2025: Hotelogix, a globally leading cloud-based hospitality technology provider, has introduced hourly booking module to help hotels maximize revenue opportunities while empowering them to offer flexible check-in and check-out times to accommodate their guests evolving itineraries.

Hospitality 98

Hospitality Hospitality 98

Modern Restaurant Management

DECEMBER 4, 2024

"Gen Z, parents, urbanites, and affluent diners are driving bookings, particularly for family gatherings and dinners with friends. . "Heading into the holiday season, it’s clear that restaurants need to deliver standout service and ensure they are ready to meet high demand," Fink added. "Gen

Customer Service 251

Customer Service Customer Service Restaurant Management Restaurant Manager 251

Modern Restaurant Management

NOVEMBER 8, 2022

A new book dropping today has some answers. " Modern Restaurant Management (MRM) magazine caught up with Laroche to learn more about why he wrote this book, the state of restaurant culture and more. Why write this book and why now? The pandemic gave me the time to write the book.

Chef 450

Chef Food and Beverage Food and Beverage Food Supply 450

Modern Restaurant Management

APRIL 3, 2025

Also, I am an open book about our business, and that has helped our team feel more connected in the business instead of just someone coming in to work a shift. It’s also very important that they respect and take care of each other. Being respectful and kind to each other is something I talk about on every interview.

Customer Service 450

Customer Service Customer Service Catering Catering 450

Modern Restaurant Management

FEBRUARY 13, 2025

Takeout orders increased 46 percent Shift in Guest Dining Preferences for Valentine's As restaurants prepare for Valentine's Day, new data from Tock reveals a clear shift in guest dining preferences and booking patterns. Among the highlights: Restaurants are seeing prepaid bookings up 67 percent compared to this time last year.

Restaurant Management 221

Restaurant Management Restaurant Manager Chef Hospitality 221

Modern Restaurant Management

JUNE 10, 2021

We’ve been comparing the restaurant and hotel industries for several years as we see a similar storyline playing out in real time with restaurants, where third-party sales channels are rapidly capturing share and command of digital bookings. The concept of direct bookings long precedes the digital era in other industries.

Inventory 493

Inventory Purchasing 493

Modern Restaurant Management

AUGUST 15, 2022

The book was written by Pulitzer Prize-winning and New York Times best-selling author Chris Rose, and Kit Wohl with the Copeland Family and foreword by Al Copeland Jr. " The book is currently available for pre-order on Amazon. . " The book is currently available for pre-order on Amazon. Kindle E-Book.

Recipes 474

Recipes Chef Purchasing 474

Modern Restaurant Management

APRIL 24, 2025

Diners are booking their tables well in advance, turning “no reservations available” into a badge of honor that signals high demand and exclusivity. Trends in recent years have reflected that younger adults (18-34) drive the demand for brunch at 30 percent of bookings, Instagram friendly experiences and higher energy music.

Chef 251

Chef Purchasing Customer Experience Hospitality 251

Modern Restaurant Management

APRIL 10, 2025

While it’s simpler for restaurant management, it can lead to cash flow problems for smaller restaurants if they don’t keep their books properly balanced. It’s often the least liked for many employees because it leaves them to rely on only one check each month.

Restaurant Management 348

Restaurant Management Restaurant Manager Hospitality Hospitality 348

Modern Restaurant Management

FEBRUARY 25, 2025

This technology can boost reservations and foster customer loyalty by promptly addressing inquiries and facilitating bookings. For example, implementing AI-powered digital assistants enables restaurants to offer 24/7 customer service, transforming online interactions into seamless, personalized experiences.

Customer Service 324

Customer Service Customer Service 324

Modern Restaurant Management

NOVEMBER 4, 2020

Your team needs to be flexible, so if on Wednesday you start getting a lot of bookings for the weekend, then add an extra member of staff. One area to focus on is the booking platforms and discount sites. Normal rules don’t apply, so prepare the rota expecting to be quiet. Put the minimum amount of staff on per shift.

Staffing 480

Staffing Customer Experience 480

Modern Restaurant Management

FEBRUARY 4, 2025

The violations didn’t stop there: The restaurant also paid workers off the books to avoid payroll taxes, resulting in an estimated $400,000 in unpaid FICA taxes. The owners received significant prison time and fines for their role in the scheme.

Restaurant Management 83

Restaurant Management Restaurant Manager 83

Modern Restaurant Management

AUGUST 29, 2022

People booking events this year prefer to party on Saturdays, and the celebrations are focused on social occasions, according to new data from EventUp powered by Tripleseat. Highlights of the EventUp 2022 First Half of the Year Event Trends include: The average spend for events is $3,545. Saturday is still the most popular day to party.

474

474

Modern Restaurant Management

APRIL 4, 2024

The book's highlighted advice includes: Pick The Battles to Win – Ganzler helps companies gather, organize, and evaluate myriad issues they could take on. Why did you want to write this book and why now? I hope the title captures the dual goals of the book. I hope the title captures the dual goals of the book.

Chef 490

Chef Purchasing Restaurant Management Restaurant Manager 490

Modern Restaurant Management

MAY 6, 2020

Niccoletta makeshift wine display was created from old 1950s office cabinets filled with old legal books, wine bottles and votive candles. And a makeshift wine display was created from old 1950s office cabinets filled with old legal books, wine bottles and votive candles for a charming accent wall.”

Chef 563

Chef Hospitality Hospitality 563

Hospitality Net

NOVEMBER 13, 2024

In this report, based on the wishes of both branded and independent hoteliers surveyed, Skift Research predicts that by 2030, direct digital channels will have overtaken the OTAs as the dominant distribution channel for hoteliers: $409 billion of hotel gross bookings are expected to come from direct digital channels, compared to just $333 billion from (..)

105

105

Modern Restaurant Management

JANUARY 4, 2021

He went from bored to booked… and soon opened up other locations. I suggested she run in a local coupon book, and she joked it would be a “going out of business” sale. A new chiropractor struggled with almost no patients, while his community was supporting a local shelter.

Customer Service 520

Customer Service Customer Service Purchasing 520

Modern Restaurant Management

JUNE 4, 2021

Restaurants that use a third-party tool to manage bookings should add that information to the GMB listing, allowing users to book a table directly from the search results. phone number, website URL, type of payments accepted, menu items, and photos of the establishment.

Recipes 577

Recipes 577

Modern Restaurant Management

FEBRUARY 25, 2022

That search engine query turns into a website visit, which can then turn into a table booking. Using it will cost you nothing, and if it attracts even a single table booking, your ROI is through the roof. Those people could be past patrons who might just need the right special offer to entice them to book their next visit.

531

531

Modern Restaurant Management

MARCH 4, 2022

Imagine that your restaurant has an ordering app or a website where diners can book a table. To make things easier you might allow returning customers to log in to your website with an email and password when they want to make another booking – this creates a vulnerability.

Food Service 592

Food Service Food Service 592

Modern Restaurant Management

AUGUST 14, 2023

Make a Brand Book Once you’ve honed and crafted your new brand identity, it’s vital to ensure consistent usage across materials, whether it’s signs, menus, social media, or other outlets. Any time your business creates marketing materials or modifies the dining room, it should be cross-referenced against the brand book.

419

419

Modern Restaurant Management

MARCH 25, 2022

Book Reservations, Join Waiting List. As new technology advances and customers are able to book reservations and join your waiting list online, make their life easier by providing them with a QR code to point them in the right direction. Having the offer on their phone will make redemption a breeze.

Customer Service 539

Customer Service Customer Service Customer Experience Chef 539

Modern Restaurant Management

JUNE 10, 2020

With lots of travel bans likely to still be in effect for some time, your focus should be on domestic bookings. The aim of this is so that when customers are finally able to make bookings, they will categorically understand that your hotel is the best and safest place to be. But be ready, how will you stand out?

Hospitality 518

Hospitality Hospitality Catering Catering 518

Hospitality Net

APRIL 1, 2025

Crave Interactive, a global leader in digital guest-engagement solutions, and UrVenue, the pioneering resort commerce platform, have joined forces to modernize how luxury hospitality experiences are booked at ARIA Resort & Casino and Vdara Hotel & Spa in Las Vegas.

Hospitality 52

Hospitality Hospitality 52

Modern Restaurant Management

AUGUST 23, 2021

The following principles are adapted from the author’s new book, Leading the Customer Experience. Innovation, the late Peter Drucker pointed out in his landmark book, The Discipline of Innovation, is the “effort to create purposeful, focused change in an enterprise’s economic or social potential.”

Customer Experience 493

Customer Experience 493

Modern Restaurant Management

MARCH 18, 2022

Assistance finding providers and booking appointments. for the overall book of business. This dropped to 54 percent for the most recent 12 months, but it is still close to the 56 percent Book of Business rate. The types and breadth of the services include: Requests for ID cards. Coverage and benefit questions.

Staffing 447

Staffing 447

Modern Restaurant Management

JANUARY 13, 2022

For example, you can review food-to-table delivery times, the number of bookings and diners, or itemized food and drink sales figures. Tablets to manage restaurant bookings for maitre d' or front-of-house staff. Technological solutions can speed up service, reduce mistakes, and help you keep track of what is happening.

Inventory Management Software 545

Inventory Management Software Customer Service Customer Service Point of Sale 545

Modern Restaurant Management

FEBRUARY 6, 2025

Scrolling through the brand’s website feels like flipping through a memory book, making the café feel warm and personal, while also imprinting a sense of the brand’s philosophy throughout. Similarly, HomeState, the Tex-Mex hero, incorporates childlike textures and doodles on its website.

Recipes 221

Recipes Hospitality Hospitality 221