Building a Neighborhood Franchise
Modern Restaurant Management
MAY 12, 2023
Maintaining a community focus was important to Grégoire Jacquet when he founded Grégoire more than 20 years ago. He made sure to recognize customers and address them by name and remember their orders. This attention to detail has been rewarded with a 75-percent customer return rate at the fine fast-casual brand. Jacquet now want his franchisees to learn from his example and keep conne[link] to their customers and community.
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