Five Telltale Signs a Hospitality Brand Lacks Emotional Intelligence … and Why Consumers Care
Modern Restaurant Management
MAY 26, 2023
A 2023 Emotional Intelligence Market study citing “heavy growth” of $49.93 billion USD by 2027 exemplifies the extent to which mastering “EQ” versus IQ is taking brands to exciting new levels of success … and why not embracing EQ can result in extreme opportunity loss or, far worse, be an outright brand buster. This as today’s highly discriminating and demanding hospitality marketplace is seemingly rife with substitutable solutions.
Let's personalize your content