Tue.Jun 18, 2024

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Benchmarking Restaurants: 9 Essential Metrics to Measure

Sculpture Hospitality

So, you're in the restaurant biz, slinging delicious dishes and mixing up killer cocktails. But conquering taste buds isn’t enough. You're a business after all, and increasing profitability and beating the competition is critical.

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The Art of Creating an Addictive Restaurant

Modern Restaurant Management

How do you make your restaurant so appealing, so addictive, that it draws guests back again and again? It’s a question that always troubling restaurant owners. This is where restaurant marketing becomes a deeply creative endeavor. It's all about storytelling. And the part that resonates with people is HOW the story is told. There are various frameworks we can use to construct a compelling story which captivates your guests.

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Guiding Stars: Transforming Top Management into Food Safety Heroes

Food Safety Magazine

Powerful storytelling is a transformative tool for food safety, capable of bridging the communication gap between food safety professionals and top management. The "hero" and "guide" relationship of top management and food safety professionals, characterized by mutual trust and a shared goal, underscores the collaborative nature of achieving food safety objectives.

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Cornell Nolan School of Hotel Administration Bestows 2024 Cornell Hospitality Icon and Innovators of the Industry Awards

Hospitality Net

The Cornell Peter and Stephanie Nolan School of Hotel Administration held its annual Icon & Innovators Award Reception on June 4th at The Gotham in New York City. Cornell alumnus Keith Barr ’92, IHG’s former chief executive officer, was the recipient of the 2024 Cornell Hospitality Icon of the Industry Award. Chef José Andrés and Rob Wilder, co-founders of World Central Kitchen and José Andrés Group, were the recipients of the 2024 Hospitality Innovators of the Industry Award.

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Study Finds Chocolate Made from West African, Asian Cocoa Have Lowest Cadmium, Lead Levels

Food Safety Magazine

Researchers from Tulane University assessed the levels and risks of toxic metals in chocolates sold in the U.S., made from beans originating from different global regions.

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The EU Digital Markets Act (DMA) is changing Google Search, but not how hoteliers had hoped

Hospitality Net

In response to DMA regulations, Google introduced several significant changes to hotel search result pages in January. Our recent analysis reveals several concerning trends. Organic and unpaid traffic to hotel websites and booking revenue have fallen sharply while paid traffic and revenue have surged. As a result, direct distribution costs have become significantly more expensive for hotels in Europe and most probably for hotels advertising to a European clientele.

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Revolutionizing the Guest Journey: Stay Experience

Hospitality Net

An effective hospitality technology stack should focus on the following seven (7) core areas of the guest journey while delivering a “data process flow” to facilitate the required operational capabilities that align with the hospitality provider’s desired guest experience with consideration for future requirements:

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3 challenges to sustainable dining and how operators are working to overcome such challenges

FoodService Director

A group of operators took to the stage at the 2024 MenuDirections event to discuss challenges to being sustainable in the on-site foodservice industry

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The Quincy Hotel Washington DC Joins Choice Hotels International’s Ascend Hotel Collection

Hospitality Net

Hotel Equities to Manage DC’s First Ascend Hotel Collection Property.

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Federal bills look to expand universal free school meal access

FoodService Director

Also in this week’s K-12 Legislative Update: Delaware lawmakers advance a bill that would cover reduced-price school meals for students.

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FDA Issues Warning Letter to Dollar Tree for Failure to Recall Lead-Tainted Cinnamon Fruit Puree Pouches that Sickened Children

Food Safety Magazine

Following a lead poisoning outbreak linked to adulterated cinnamon fruit puree pouches that affected hundreds of children, the U.S. Food and Drug Administration (FDA) issued a warning letter to Dollar Tree, Inc. due to its failure to remove the recalled products from stores.

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Lentils take center stage in the summer phase of FoodWork's first Annual Global Street Food Competition

FoodService Director

FoodWorks, Compass Group's restaurant incubator, recently launched the second phase of its first Annual Global Street Food Competition,

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SalesAndCatering.com and Lodgiq™ Announce Partnership to Deliver Market-Leading AI Revenue Management for Group Sales

Hospitality Net

SalesAndCatering.com and LodgIQ™ today announced a new strategic partnership to integrate LodgIQ’s revolutionary artificial intelligence (AI) revenue management technology into SalesAndCatering’s award-winning group and event management platform, STS Cloud. Effective group revenue management is critical for hotels seeking to maximize revenue and profitability in today’s competitive marketplace.

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Data and Technology in the New Era of Smarter Food Safety

Food Safety Tech

There is only one week left to submit your comments to the docket on the New Era of Smarter Food Safety. FDA is seeking feedback on topics discussed during the public meeting as well as specific questions they have identified in the topics for consideration document on FDA’s meeting page. FDA encourages anyone interested in submitting comments to the docket, to please do so by the June 24, 2024 deadline.

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Lighthouse Launches Total Revenue for Business Intelligence with AI and Custom Reporting Capabilities

Hospitality Net

Lighthouse, the global leader in cloud-based market intelligence for travel & hospitality, today announced the launch of three new additions to its industry leading commercial BI solution.

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USDA Awards bioMérieux GENE-UP® CAMPLYLOBACTER as Method of Choice for Campylobacter Detection

Food Safety Tech

USDA announced that the agency has awarded bioMérieux’s Gene-Up® Campylobacter as the method of choice for Campylobacter Detection in USDA FSIS Labs. GENE-UP® CAMPYLOBACTER is a real-time PCR-based solution that delivers results in under an hour and is AOAC validated for a variety of enrichment medias. “We are thrilled to be awarded this contract by the USDA-FSIS.

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Hotel Elkhart Named Top Restoration Project in Indiana

Hospitality Net

The Indiana Landmarks, the largest statewide preservation group in the United States, recently named the Hotel Elkhart, a Hilton Tapestry Collection hotel, the top revitalization project in Indiana. The development group 500 Main, LLC, was awarded the 2024 Cook Cup for outstanding restoration.

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Award Winning Microbe Collector!

Penn State Food Safety Blog

Some people collect rocks. Some people collect stamps. But a true micro nerd collects.microbes. Recently, one of our own won a huge award for collecting microbes.more specifically E. coli.those bacteria mostly associated with being 'of fecal origin'. Edward Dudley, Professor of Food Science and Director of the E. coli Reference Center in the College of Agricultural Sciences at Penn State, has been awarded some fancy award by the United States Culture Collection Network.

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Hilton Announces Two Icelandic Hotels, Including the First Internationally Branded Countryside Property in the North of Iceland

Hospitality Net

Hilton (NYSE: HLT) today announced a franchise agreement with Bohemian Hotels ehf. to open Akureyri "Skáld" Hotel, Curio Collection by Hilton, in the northern Icelandic countryside, as well as a stunning new property in Iceland’s capital city, Reykjavik.

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Elevating Patient Satisfaction: Celebrating Alaska Native Medical Center’s Transition to Self-Operated Foodservice!

AHF

The Association for Healthcare Foodservice is delighted to extend our heartfelt congratulations to the Alaska Native Medical Center (ANMC) for their successful transition to self-operated foodservice! Recognizing the importance of patient satisfaction and customer care, The Alaska Native Health Consortium (ANTHC) has taken the helm of Food and Nutrition Services at ANMC Cafeteria and Patient Housing Café, effective May 1.

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Hilton Debuts DUO Hotel Lisbon, Curio Collection by Hilton

Hospitality Net

Perfectly situated in the vibrant Cais do Sodré neighbourhood of the Portuguese capital, DUO Hotel Lisbon, Curio Collection by Hilton is the ideal base to explore iconic sites, including the city’s famous ’Pink Street’ and Mercado da Ribeira. The hotel itself offers guests a unique experience in Lisbon through its "duo" concept, which harmoniously combines two distinct architectural styles—a traditional nineteenth-century building and a more modern construction, interconnected by a courtyard tha

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AHF Members Transform Hospital Cafeterias into Hubs of Sustainability: Spotlight on UC San Diego Health

AHF

At UC San Diego Health, Jill Martin and Rodney Fry lead a remarkable initiative that transcends traditional healthcare foodservice boundaries. Rodney, Executive Chef at UC San Diego Health, views food as a form of healing, crafting menus rich in locally sourced, sustainable ingredients. Alongside Jill, Director of Food and Nutritional Services, they’ve developed and implemented a program that diverts unused food from landfills to local organizations in need, benefitting both the community

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Hilton Opens New Stunning Portuguese Property

Hospitality Net

Set on the island of São Miguel in the Azores, DoubleTree by Hilton Lagoa Azores marks Hilton’s debut in the region. Ideally located just a 10-minute drive from the city of Ponta Delgada, the hotel overlooks the ocean and offers easy access to key sights, including the Gorreana Tea Factory, Lagoa das Sete Cidades and Lagoa do Fogo, meaning it’s a perfect choice for travellers looking to explore everything the island has to offer.

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Florida Firm Recalls Corn Cakes Due to Undeclared Milk

Penn State Food Safety Blog

Villa Nueva Interservices LLC. in Lake Worth, FL is recalling "Arepas LA Mejor" 25 oz bags of Arepa de Choclo /Chocolo because it contains undeclared milk. The recall was initiated after it was discovered that the Arepa de Chocolo contained milk and was distributed in packaging that did not reveal the milk as an ingredient. The firm has made corrections to the label.

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Colliers - U.S. Hospitality Brand Performance Comparison Report | Q1 2024

Hospitality Net

The Average Daily Rate (ADR) and Revenue Per Available room (RevPAR) growth for the greater U.S. hospitality market was nearly flat in Q1 2024, increasing by 2.6% and 1.5% respectively. Occupancy rates trended downward, decreasing by 1.1% when compared to the same period a year prior. A slowdown in hotel room demand has been a partial influence behind the softening of the hospitality market’s operating fundamentals.

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Former Inspire Brands Exec En Route to 530-Unit Chain

Foodservice Equipment Reports

Stephanie Sentell, the former SVP of company operations at Inspire Brands, is headed to Shake Shack. There, effective July 1, she will be chief operations officer. In the role, she will oversee all of the brand’s company-operated domestic units, including over 12,000 team members.

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Public Health Alert Issued for Bacon Product That Exceeded Regulatory Limit for Nitrite

Penn State Food Safety Blog

USDA FSIS issued a Public Health Alert for for not-ready-to-eat pork and beef bacon products due to levels of sodium nitrite that exceed the regulatory limit. A recall was not requested because the affected product is no longer available for purchase. The problem was discovered by FSIS while performing routine inspection activities. FSIS discovered that the establishment’s formulation of sodium nitrite, a restricted ingredient, exceeded the regulatory limit.

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Pizzeria Brand Reaches Into Other States

Foodservice Equipment Reports

Cannoli Kitchen Pizza announced June 17 its first eight franchise developments. They include several locations throughout Florida in Boca Raton, Coral Springs, Coconut Creek, Fort Lauderdale and Orlando, as well as locations in Alabama, Michigan and Georgia. “Cannoli Kitchen Pizza has been serving families in Florida for 28 years, and we are eager to bring this concept to other states in the U.S.

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PepsiCo India Office in Gurgaon, Celebrated a Shared Purpose of Empowering women in Agriculture

FMT Magazine

PepsiCo India, through its Lay’s brand, has taken a significant step forward with a unique endeavour in collaboration with the Department of Posts, Government of India: releasing Customised My Stamp commemorating the heart of Indian agriculture – women farmers. By choosing stamps, the brand elevates these often-hidden heroes – women farmers by shining a spotlight on their relentless dedication that has played a pivotal role in India’s agricultural landscape.

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Bakery Chain Opens Store No. 600

Foodservice Equipment Reports

Nothing Bundt Cakes celebrated the opening of its 600th bakery, located in Tampa, Fla., as the brand continues its expansion. The Dallas-based company has locations throughout more than 40 states and Canada. It opened 84 bakeries in 2023. Its 600th bakery is the 41st new location so far in 2024.

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Chef Vinesh Johny celebrated as ‘Born Original’ Chef in Callebaut’s Global Campaign.

FMT Magazine

Callebaut, the home of the Finest Belgian Chocolate since 1911, is excited to roll out its ‘Born Original’ campaign within Asia’s rich culinary scene by introducing/celebrating Chef Vinesh Johny as the region’s first official Born Original Chef. This initiative honors visionary chefs worldwide who inspire others through their unique culinary journeys and embody originality.

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