Thu.May 11, 2023

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Meeting Today’s Demand for Less Alcohol

Modern Restaurant Management

This year will likely be known as the pivotal year for going beyond Dry January and Sober October (though I'm sure the press and Instagram will still love those opportunities to focus). It is truly the breakthrough year for non-alcoholic "adult drinks" served behind the bar, sold in stores, and developed in labs, kitchens and bars at a breakneck pace.

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Leading hotel executives advocate sustainability and technology as the primary objectives of the hospitality industry

Hospitality Net

On May 3, Les Roches organized a discussion about the new issues facing the luxury, innovative, and sustainable hospitality sector at Madrid’s renowned Mandarin Oriental Ritz in collaboration with The Vendôm Company, the Spanish Association of Hotel Managers (AEDH), and the Glion Institute of Higher Education. The Madrid Luxury & Hospitality Summit, intended for prospective postgraduate and master’s students, featured the knowledgeable perspectives of Greg Liddell of Mandarin Oriental Ritz, Stép

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Choosing the Right Ice for Your Cocktails

Modern Restaurant Management

Cocktail experience is one of the many reasons your customers return repeatedly. There is a lot to consider when selecting the perfect ice type like nugget, sphere, squared, crescent, and many more. The bigger the crowd, the bigger the ice demand. Everyone relies on high quality, dependable ice machines that are designed to output the right amount of ice.

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HFTP to Host AAHOA President/CEO for a Virtual Legislative Update

Hospitality Net

Later this month, Hospitality Financial and Technology Professionals (HFTP®) is featuring Laura Lee Blake, president and CEO of the Asian American Hotel Owners Association (AAHOA), for an HFTP Virtual Education webinar: “U.S. Legislative Updates from AAHOA.” The webinar is scheduled for May 23 at 1:00 p.m. CDT and is complimentary to all industry stakeholders.

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The Importance of Food Safety in Storage and Distribution Facilities: Safeguarding Consumer Health, Ensuring Compliance, and Preserving Product Integrity

SQF Institute

Food safety is crucial for storage and distribution facilities for various reasons: Protecting consumer health: Ensuring food safety during storage and distribution is essential to protect consumers from foodborne illnesses. Improper handling, storage, or transportation practices can lead to the growth of pathogens, contamination, or deterioration of food products, which can cause severe health risks when consumed.

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Radisson Hotel Group opens its first Radisson hotel in Baku, Azerbaijan

Hospitality Net

Radisson Hotel Group announces the opening of its first Radisson-branded hotel, Radisson Hotel Baku, following an extensive renovation and re-branding of the existing Park Inn by Radisson Hotel Baku. Located in one of the city’s prime residential and commercial districts, Radisson Baku Hotel will be the Group’s first Radisson property in Azerbaijan.

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Renaissance Hotels Revives "Evenings at Renaissance" Program at Annual Global Day of Discovery Celebrations Hosted by Cultural Curators Imbued with the Spirit of their Neighborhood

Hospitality Net

Rooted in discovery and the spirit of the neighborhood, Renaissance Hotels – part of Marriott Bonvoy’s extraordinary portfolio of 31 hotel brands – announced that it will celebrate its annual Global Day of Discovery on May 18, 2023. A day when all 170+ Renaissance properties around the world, together as a collective drumbeat, put on elevated experiences – underscoring how the brand delivers unexpected discoveries beyond the convention of travel.

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RTN's AI Share Group: What You Missed

Restaurant Technology Network

A summary of real-world installations and insights, showcasing how AI is helping restaurants super-charge efficiencies, solve challenges and enhance customer journeys.

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BirchStreet Systems Exhibiting @ HITEC Toronto

Hospitality Net

This summer, the producers of HITEC at HFTP are bringing thousands of hospitality professionals together to showcase their products and services to high-level professionals and key decision-makers in the industry, enhancing their brand awareness and global visibility.

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The Importance of Air Gaps in Providing Safe Food to All

FoodHandler

Late last month, I was exploring job tasks that are important for entry-level foodservice managers to understand related to food safety. The usual items that you would suspect were on the list were certainly included – foodborne outbreaks; temperature danger zone; physical, biological, and chemical contamination; personal hygiene and proper glove use; HACCP systems, etc.

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Creating memorable customer experiences: How to go the extra mile

Hospitality Net

In business, customer experience is often presented as a differentiator, something a company chooses to focus on in order to outperform its competitors. Yet, a company will inevitably interact with its customers at some point, and those customers’ opinions about these touchpoints will affect their future behavior, including possible repeat purchases and word-of-mouth.

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First Radisson Individuals opens in Normandy

Hospitality Net

Radisson Hotel Group is delighted to announce the opening of its first Radisson Individuals property in France’s Normandy region, the charming Les Maisons de Léa, a member of Radisson Individuals. Located in the heart of the main square of Honfleur, Les Maisons de Léa, a member of Radisson Individuals is a boutique hotel composed of a main building that dates back to the 16th century as a former salt storehouse, and five adjacent houses that were added subsequently, resulting in the property’s n

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Avi Brosh’s Palisociety Introduces “Le Petit Pali” With Two Signature Carmel-by-the-sea Destinations

Hospitality Net

A bespoke new bed & breakfast concept brings forth Palisociety’s vision of a traditional small inn experience, layered with an upscale interpretation of the brand’s revered charm and personal approach to travel and hospitality

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Hilton Expands All?Inclusive Portfolio with Signing of Zemi Miches All?Inclusive Resort, Curio Collection by Hilton in the Dominican Republic

Hospitality Net

Expected to open in 2024, this resort will bolster Hilton’s all‑inclusive presence in the Caribbean and Latin America to 10 properties across the region.

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Unleashing the Guest Experience Potential: The Key to Driving More Conversions & Revenue

Hospitality Net

Friction occurs when a customer encounters barriers when purchasing a product, such as waiting in line, finding a credit card, or filling out a registration form. Friction is usually perceived as a negative experience, and too much friction can act as a ‘record scratch’ that takes the guest out of a buying move and can give them a bad impression of your brand overall.

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Meet the Money 2023 Special Presentation Part 2: Lodging Industry Trends and Economic Forecasts

Hospitality Net

JMBM’s Global Hospitality Group® hosted the 30th edition of Meet the Money® national hotel conference on May 1-3, 2023. Alongside investment boot camps and insightful discussion panels, the conference featured several exciting special presentations interpreting the latest data and industry sector highlights. In Part 2 of this blog series, we highlight the special presentations given by Romy Bhojwani and Ryan Meliker.

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Agilysys Features Next-Era Spa Software at the 2023 ISPA Conference May 9-11

Hospitality Net

With demand for spa services outpacing resources available to deliver them, it is increasingly vital for spa operators to optimize how they align staff and service reservations to optimize revenue and profit per time booked.

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Building the Best Business Intelligence

Hospitality Net

You’ve seen the demos. You’ve read the tag lines. Business Intelligence is going to make your company more productive, more profitable, and more predictive. It all sounds good in practice, and everyone knows data’s importance in managing your business, but do you know how to manage your data?

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Oracle Teams with Wyndham to Bring OPERA Cloud to 2,000 Additional Hotels

Hospitality Net

Oracle is expanding the global rollout of its Oracle Hospitality OPERA Cloud Property Management System (PMS), today announcing plans to bring the system to 2,000 additional hotels under the Wyndham Hotels & Resorts portfolio by the end of next year. Currently, hundreds of Wyndham branded hotels are live on OPERA Cloud with franchisees using the system to simplify everyday hotel tasks, personalize guest experiences, and help boost revenue.

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The Future of Hotels

Hospitality Net

Hotels have always been a high-touch low-tech business. Today, and into the foreseeable future, hotels are moving away from the pure ‘people serving people’ model towards a more high-tech low-touch business, and doubling down on digitalization. In the paragraphs below, I envision ways in which tech can innovate and enhance the guest experience throughout the guests’ 6 stage hotel journey: Imagine-Book-Stay-Report-Recommend-Return.

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HVS Europe Hotel Transactions Bulletin - Week Ending 05 May 2023

Hospitality Net

M&G Real Estate sells the Travelodge Gatwick Airport Central in the UK, Whitbread acquires portfolio of six hotels in Germany and Austria, iAM Capital acquires Italian Riviera campsite to transform into beach resort, Pestana acquires the future Pestana CR7 Austerlitz in Paris from Kaufman & Broad, CRIM acquires future Stayery Bochum in Germany from Kreer Development, Mazabi acquires Aragón Hills Hotel & Spa in northern Spain, S IMMO acquires Courtyard by Marriott Prague City as part of Czech por

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Automation Steps In to Fill Hospitality Service Staff Shortages

Hospitality Net

The pandemic had a massive ripple effect on jobs throughout the hospitality industry. Travel restrictions and social distancing brought business and recreational travel to a standstill. The industry has been slow to recover, partly due to Zoom and other teleconferencing services supplanting many forms of business travel. Hotels laid off and furloughed employees in record numbers to cut costs during the pandemic.

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HVS Webinar: Private equity steps up its interest in hotel assets

Hospitality Net

Organised by HVS with, Bird & Bird, AlixPartners and EP Business in Hospitality, the latest in our series of webinars kicked off with positive feedback from an audience poll in which 41% of attendees said they expected investment in hotels to grow by 10% or more over the next 12 months with city centre, full service hotels and resort leisure hotels the sectors most likely to attract investor interest.

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ECE Work & Live announced as a new affiliate member of the Sustainable Hospitality Alliance, to work together promoting Net Positive Hospitality

Hospitality Net

The promotion of sustainable hotel development has been strengthened thanks to a new affiliate member joining the Sustainable Hospitality Alliance (the Alliance).

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Complete Revinate Survey to Win a $50 Amazon Gift Card

Hospitality Net

As a professional in the hospitality industry, your opinion is valuable to us. That’s why we’d like to invite you to participate in Revinate’s research study.

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HVS Asia Pacific Hospitality Newsletter - Week Ending 05 May 2023

Hospitality Net

Hoshino REIT is Acquiring The B Asakusa for JPY5.6 Billion, Melbourne’s Lygon Lodge was Acquired for AUD17.4 Million, SUGGEST’s New-Built Hotel Sold in Atami, Japan, Dusit International is Set to Expand its Global Footprint.

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Airbnb CEO Wants AI To Serve as a Better, Cheaper Hotel Front Desk

Hospitality Net

Airbnb co-founder and CEO Brian Chesky often says he doesn’t see his company as a direct competitor to the hotel industry, but he does believe his company is poised to deliver some traditional hotel amenities in ways that are better and cheaper.

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Accor Hits High Note With Opera Australia Partnership

Hospitality Net

Accor, Australia’s largest hotel operator, is pleased to announce its Gold Partnership with Opera Australia, Australia’s pre-eminent performing arts company, bringing together two iconic brands to offer unforgettable experiences to both domestic and international guests.

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STR: U.S. hotel results for week ending 6 May

Hospitality Net

U.S. hotel performance showed mixed results from the previous week but grew year over year, according to STR‘s latest data through 6 May.

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Cambria Hotels Breaks Ground on Pacific Northwest Debut

Hospitality Net

Choice Hotels International, Inc. (NYSE: CHH) continues its nationwide expansion of Cambria Hotels in the Pacific Northwest with the official start of construction on Cambria Hotel Pearl District—Portland and Cambria Hotel Hillsboro. Expected to open in Spring 2025, the new properties will be added to Cambria’s growing portfolio of hotels in travelers’ favorite destinations.

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Hotelbeds and NYU SPS Tisch Center of Hospitality Join Forces To Find and Inspire The Next Generation of Tech Startups

Hospitality Net

Hotelbeds and the NYU School of Professional Studies (NYU SPS) Jonathan M. Tisch Center of Hospitality have launched a collaboration to explore and inspire the next generation of tech start-ups through the company’s TravelTech Lab initiative and the school’s Innovation Hub (HI Hub) Incubator Programme.