Mon.Apr 24, 2023

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The Secrets to Successful Catering

Modern Restaurant Management

A strong catering business can be a restaurant’s biggest moneymaker. You know exactly how many people you’re going to serve, how many portions will be provided, what the cost is, what you’re going to charge and what your net profit will be. Most of the year, catering can comprise 10 to 15 percent of your total sales, but during December, if 20 percent of sales are not coming from catering, you’re missing an opportunity.

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The state of IT investment in hotels: What to expect and what needs to be done

Hospitality Net

Like any other industry, hotels have realized that technology adoption is the only thing that will help them drive growth. And this has led to a slight yet encouraging increase in their IT investment. From what we gather from our interactions with hotels and industry experts, about 4% to 5% of hotel revenue was allocated toward IT in 2022. It is a tiny improvement from what it was in 2021.

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HSC’s Recommendations for Chicago Public Schools’ Proposed School Wellness Policy

Healthy Schools Campaign

At its May 2023 meeting, the Chicago Public Schools (CPS) Board of Education will consider a proposal for a new Local School Wellness Policy for Students. Wellness policies are required of all school districts that participate in the National School Lunch Program, and they provide an important opportunity for district leadership to share their values, priorities, plans and accountability mechanisms for supporting the health and wellness of all students.

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JW Marriott Debuts in Xi’an, China

Hospitality Net

JW Marriott, part of Marriott Bonvoy’s portfolio of 30 extraordinary hotel brands, today announced the opening of JW Marriott Hotel Xi’an, a remarkable destination home to six UNESCO World Heritage cultural and historic sites. Incorporating the beauty of the ancient city of Xi’an with the sophistication and luxury of the JW Marriott brand, the hotel offers extraordinary service and a commitment to holistic well-being, empowering guests to foster connections and revitalize their mind, body, and s

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Four Questions to Ask Before Buying Back-of-House Software

ComplianceMate

Technology can revolutionize your back-of-house, allowing for accurate temperature monitoring, employee accountability, and food safety. What are the essential questions that you should ask before purchasing back-of-house software for your food and hospitality business?

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ITB Berlin and IPK International: India was Asia’s largest source market for outbound travel last year

Hospitality Net

In 2022, India’s outbound travel market made an above-average recovery, for the first time generating Asia’s highest outbound travel volume, with foreign trips exceeding those of China, South Korea and Japan. Compared with pre-pandemic figures they reached slightly more than half of the travel volume achieved in 2019. With people keen to travel in 2023, the stage is set for a further recovery this year.

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Yes, your luxury guests are also digital-first. Are you serving them on their terms?

Hospitality Net

In the hotel industry, the concept of a digitalized guest experience is somewhat controversial in the luxury sector. When encountering the idea that a guest would be notified via their phone of an offer to upgrade their room, the luxury hotelier’s response is often that digital engagement erodes their brand of interpersonal service. But with technology playing an ever-increasing role in our lives, it is high time to dispel the myth that digital interaction with guests is somehow at odds with lux

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Which Age Group is Least Susceptible to Foodborne Illness?; Who is at High Risk Most Often?

FoodDocs

High-risk populations, including the elderly, children, and pregnant women, are significantly more vulnerable to foodborne illness. Food handlers are responsible for serving safe foods to high-risk group consumers. Read how to do it most effectively!

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Now Open: The SureStay Plus Hotel by Best Western Silver City

Hospitality Net

The SureStay Plus Hotel by Best Western Silver City has opened its doors in Silver City, New Mexico, and invites travelers to experience one of the newest hotel brands in the industry - the SureStay Hotel Group®, comprised of four distinctive brands offering traditional and longer stay travelers’ comfort and value while away from home. The SureStay Plus by Best Western Silver City will provide guests with an experience they can count on and the amenities today’s travelers have come to expect.

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The Struggle to Scale Cultivated Meat, New Way to Measure the Climate Impact of Food + More

Food + Tech Connect

Image Credit: Wall Street Journal Every week we track the business, tech and investment trends in CPG, retail, restaurants, agriculture, cooking and health, so you don’t have to. Here are some of this week’s top headlines. The Wall Street Journal took an inside look into the struggle to scale cultivated meat following the FDA’s approval of Upside Meat’s cultivated chicken.

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Courtyard by Marriott Houston NASA/Clear Lake Completes an Extensive Revitalization Project

Hospitality Net

LBA Hospitality, an Alabama-based hotel management company, proudly announces a fresh chapter in the life of the Courtyard by Marriott Houston NASA/Clear Lake. The 124-room hotel located at 18100 Saturn Lane is pleased to unveil its new look after completing refreshing updates to the furniture and finishes throughout the guestrooms, public spaces and meeting rooms.

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The Nitty Gritty on Sanitation Buckets - let's look at the code

Chef's Connection

3-304.14 Wiping Cloths, Use Limitation. (B) Cloths in-use for wiping counters and other equipment surfaces shall be: (1) Held between uses in a chemical sanitizer solution at a concentration specified under § 4-501.114; and (2) Laundered daily as specified under ¶ 4-802.11(D). (C) Cloths in-use for wiping surfaces in contact with raw animal foods shall be kept separate from cloths used for other purposes.

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Now Open: SureStay Plus® Hotel by Best Western Sevierville

Hospitality Net

The SureStay Plus Hotel by Best Western Sevierville has opened its doors in Sevierville, Tennessee, and invites travelers to experience one of the newest hotel brands in the industry - the SureStay Hotel Group®, comprised of four distinctive brands offering traditional and longer stay travelers’ comfort and value while away from home. The SureStay Plus Hotel by Best Western Sevierville completed a half-million-dollar renovation to provide guests with an experience they can count on, and the amen

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KIRE - The New Clear, Simple, and Transparent Strategic Consulting Firm for the Hospitality Industry

Hospitality Net

Kire is a recently established consulting firm that provides strategic advice to hotels. The company is the result of a collaboration between Travel Industry Analyst Simone Puorto and Playhotel Next, a hospitality services firm. Kire’s mission is to offer clients an unbiased data analysis and a comprehensive view of their operations in a clear, straightforward, and transparent manner to assist them in achieving their goals.

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Banyan Tree announces its first signed property in Europe

Hospitality Net

Banyan Tree Varko Bay targets opening in 2026, promising one of the best sustainable luxury experiences in Greece.

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New Benchmarking Study Outlines Corporate Best Practices For Managing Business Travel’s Climate Impact

Hospitality Net

As companies strive to reduce their carbon footprint, they are implementing various strategies to decarbonize their employee travel. But which practices are effective in driving change and ultimately empowering organizations to continue leveraging business travel while reducing their climate impact?

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Introducing CommandCenter: Duetto’s New Actionable Business Intelligence Dashboard

Hospitality Net

Duetto is excited to announce the launch of its new CommandCenter dashboard, an integral part of Duetto Advance. This new home screen gives hotel revenue teams unparalleled visibility into the revenue performance of their properties, enabling them to immediately identify and capitalize on the largest opportunities in their business, faster than ever before.

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Why Technology Has the Hotel Business Bootstrapped

Hospitality Net

Bootstrapping is a statistical metric that uses random sample replacements. That definition is not for me, so bootstrapping also has a broader slang meaning that most people get.

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Hotel construction down across world regions

Hospitality Net

Each of the four world regions showed a year-over-year decline in hotel construction activity, with Asia Pacific coming closest to its 2022 comparable, according to March 2023 pipeline data from STR.

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ChatGPT, Generative AI, and the future of business travel

Hospitality Net

Since early 2023, ChatGPT has dominated the conversation in technology. Many have described this new AI tool as a “seismic shift” and “the biggest thing since the Internet.

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Choice Hotels International Marks 15 Years Since Creating the ’Soft Brand’ Segment with Ascend Hotel Collection

Hospitality Net

This year marks the 15th year since Choice Hotels International, Inc. (NYSE: CHH), one of the world’s largest lodging franchisors, launched the industry’s soft brand segment with the introduction of the Ascend Hotel Collection. In the intervening 15 years, the soft brand segment has become one of the highest growth segments in hospitality by enabling independent, unique hotels to access national sales and marketing platforms, reservation systems and loyalty programs without losing their characte

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Stay Innovative with Automated Hotel Processes

Hospitality Net

Automation in the hospitality industry continues to evolve and represents innovation at its finest. Automated processes promote hoteliers to build financial and operational success within hotels that are necessary to remain competitive in the market. Hoteliers can bring their focus back to guests by reducing tasks from their ever-growing to-do list by opting to use automated solutions.

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Driving Demand and Loyalty in a Permission-Based World

Hospitality Net

Hotel marketers face a number of challenges. Consumers want a more personalized experience, with 71% saying they expect it from companies. And the benefits are there for marketers that follow through: Companies that use personalization grow 40% faster than those that don’t. However, consumers are wary of giving up too much information, with 68% concerned about the amount of data collected.

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Q1 2023 Major U.S. Hotel Sales Survey

Hospitality Net

With continued elevated levels of inflation and interest rates, and fears of an impending economic recession, the U.S. commercial real estate industry continues to find itself in choppy waters. The recent stunning and swift collapse of Silicon Valley Bank (SVB), and subsequent failures of Signature Bank (SB), and Credit Suisse Group AG (CS) has created a perceived credit crunch now rippling across the global financial system.

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HVS Monday Musings: Indian Hotel Sector – Brand Signings in 2022

Hospitality Net

Driven by the strong recovery in demand, hotel companies accelerated their growth plans in 2022, resulting in an over 33% rise in brand signings by keys compared to the previous year. During the year, 166 new hotels with 14,885 rooms were signed, while 90 hotels with 5,702 rooms were rebranded.

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PATA signs MOU with the Pacific Tourism Organisation (SPTO)

Hospitality Net

The Pacific Asia Travel Association (PATA) has signed a Memorandum of Understanding (MoU) with the Pacific Tourism Organisation (SPTO), to promote and strengthen shared interests between the two organisations in the areas of market access, innovative events, membership and communications to name a few.

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The Real Cost of Housekeeping is the Replacement

Hospitality Net

The biggest line item for nearly every hotel’s operating costs is the housekeeping department. That isn’t going to change any time soon as rooms need to be cleaned in order for them to be resold. Yet, we strive to continuously optimize this expenditure, be it through overtime reduction, inflationary wage controls, automation or other smart labor management tools.

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HVS Asia Pacific Hospitality Newsletter - Week Ending 21 April 2023

Hospitality Net

Acure Acquired Perth’s Quest Fremantle for AUD38 Million

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Hospitality Asset Managers Association (HAMA) Announce Spring 2023 Conference Industry Outlook Survey Results

Hospitality Net

The Hospitality Asset Managers Association (“HAMA”) today released the results of its Spring 2023 Industry Outlook Survey. The semi-annual report collected the opinions, experiences and predictions of more than 80 hotel asset managers concerning the current state of the hospitality industry with particular focus on 2023 forecasts and pre-COVID comparisons.