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Adding value to your restaurant loyalty program

Restobiz

With so many restaurant loyalty apps out there, how can you encourage customers to choose yours over the competition? Value is the key to long-term loyalty. From the operator’s perspective, apps offer many business benefits but it’s important to remember that your loyalty app is also designed to build relationships between you and your customers. […] The post Adding value to your restaurant loyalty program appeared first on Restobiz.

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Elevate Your Restaurant Brand: Convert Value into Loyalty

Modern Restaurant Management

Now that the summer of the value meal has ended, what will autumn bring for QSR brands? Will they be able to capitalize on the good will and traffic boosts as the weather gets cooler? To learn how operators can take a forward-looking approach and ease customers back into a profitable pricing model, Modern Restaurant Management (MRM) magazine reached out to Hope Neiman, CMO at restaurant ordering and loyalty platform, Tillster, which works with brands like Baskin Robbins, Popeyes and Burger King

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Inside te Chaos at Boar’s Head, Restaurants and Farms Weather Climate Shocks + More

Food + Tech Connect

Image Credit: Forbes Every week we track the business, tech and investment trends in CPG, retail, restaurants, agriculture, cooking and health, so you don’t have to. Here are some of this week’s top headlines. The Boar’s Head deli meat empire is facing significant turmoil as it grapples with multiple crises, including a fatal listeria outbreak, the shutdown of a key plant, and internal conflicts between its founding families.

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Healthy School Meals for All: A Bipartisan Path Forward

Chef Ann Foundation

Improving school food quality and nutrition are issues that can unite lawmakers across the aisle.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Sculpture Hospitality Launches Innovative Ordering Feature to Streamline Inventory Management

Sculpture Hospitality

Toronto, ON, Canada– September 25, 2024 – Sculpture Hospitality , the pioneering leader in beverage and food inventory management solutions, is excited to announce the launch of its new Ordering feature. This cutting-edge tool is designed to streamline the ordering process for its clients, further enhancing their ability to manage inventory efficiently.

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Boar’s Head to Face Criminal Investigation Over Listeria Outbreak as Tenth Death is Reported

Food Safety Magazine

In response to a FOIA petition submitted to USDA by the Associated Press , the agency chose to withhold the requested Boar’s Head inspection and enforcement reports on the grounds that they were being compiled for law enforcement purposes related to the recent listeriosis outbreak.

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The Food Service Industry’s Digital Transformation Journey Heading into 2025

Modern Restaurant Management

The modern restaurant industry has always moved fast, but the pace continues to accelerate. Consumer demands are changing at a rapid rate. Macroeconomic conditions cycle quicker and quicker. Supply chains, while showing more stability, are fraught with uncertainty. And yet, the modern restaurant is thriving. The food service industry is forecast to reach $1 trillion in sales this year.

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What Is Mise en Place?

Wasserstrom

“Success depends upon previous preparation, and without such preparation there is sure to be failure.” – Confucius Mise en place (also known as “the meez” or simply “mise”) isn’t a suggested practice or optional task. It’s a way of life in the restaurant world and a necessary skill for new cooks to master. Everything in […] The post What Is Mise en Place?

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Scandic expanding in Germany – opening new hotel in Stuttgart

Hospitality Net

Scandic has signed a long-term, revenue-based lease agreement with property owner AXA Investment Managers to take over a 174-room hotel in central Stuttgart. The hotel will be renovated and adapted to Scandic’s brand and operational standards before the planned opening in the fourth quarter 2025.

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The $70 Billion Opportunity: Actionable Strategies For Catering Growth

Fast Casual

With the U.S. catering market hovering around $70B and more companies returning to the office, restaurants are more focused than ever on ways to scale their catering channel. For many brands, from QSR to Casual Dining, it offers a reliable way to diversify revenue streams and expand market reach.

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New FDA Guidance Addresses Regulatory Review of Foods Produced from Genome-Edited Plants

Food Safety Magazine

In February 2024, FDA clarified the regulatory pathway for human and animal foods produced from genome-edited plants in a final guidance titled Foods Derived from Plants Produced Using Genome Editing: Guidance for Industry.

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Jack in the Box Grows Chicago Plans

Foodservice Equipment Reports

Roughly three months after announcing its return to Chicago, Jack in the Box is further growing its footprint. This week, the brand announced a new Chicago franchisee has agreed to a 12-unit deal. These units will join two downtown Chicago CloudKitchens and eight company-operated units in the suburbs, all of which were announced earlier this year.

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‘Brand Experiences Create Memories.’

Modern Restaurant Management

“We will be the number one restaurant in the world.” That’s what restauranteur Will Guidara wrote on a cocktail napkin whilst sitting in a hotel bar after the prestigious World’s 50 Best Restaurants awards ceremony in 2010. That year, Guidara’s Eleven Madison Park in New York had placed last on the list. There was nothing to smile about and Guidara and chef Daniel Humm needed to do a lot of work to climb the ranks of the world’s most sought-after fine dining experiences.

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W Maldives Set to Reopen in January 2025

Hospitality Net

After nearly two decades as a trailblazer in luxury hospitality, W Maldives is set to reopen in January 2025 with a bold, full-scale renovation that redefines the island escape. As the first W Hotel to undergo the brand’s global rebranding initiative, every detail of the resort has been thoughtfully transformed, from redesigned overwater and beach villas with private pools and breathtaking ocean views to cutting-edge dining concepts and a rejuvenated bar scene, ensuring an elevated experience th

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Meet Restaura Hospitality Group, the newest player in senior dining

FoodService Director

The culinary/tech-focused company is founded by former Unidine and Sodexo execs, Richard Schenkel and Joe Cuticelli, who are betting they know exactly what their generation wants to experience with senior dining’s independent living side.

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FDA Introduces Streamlined Complaint Process on First Day of New Human Foods Program

Food Safety Magazine

On October 1—the first effective date of the U.S. Food and Drug Administration’s Human Foods Program (FDA’s HFP), as the agency begins implementing its reorganized structure—the HFP introduced a streamlined approach for processing complaints from the public about foods and dietary supplements.

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Fast-Casual Chain Opens First North Carolina Store

Foodservice Equipment Reports

Sweetgreen, which made news last year with its automated production line, announced the opening of its first North Carolina location in Charlotte. The 2,479-square-foot location illustrates the brand’s continued nationwide expansion.

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Have it Your Way: Restaurants and Consumers Unite with Tech

Modern Restaurant Management

Diners want their guest experience to go their way. This is what the service industry in America is based on – the customer is always right. Many restaurants have embraced the age of personalization, in which customers and businesses can mutually benefit from using technology to give and receive what they want. Accommodating a New Consumer Culture In the 80s and 90s, social trends were all about conformity.

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Spark by Hilton Set To Debut in Austria With Two Vienna Properties

Hospitality Net

Hilton (NYSE: HLT) has today announced the signing of two hotels under Hilton’s new premium economy conversion brand, Spark by Hilton, as part of a wider agreement with Verkehrsbuero Hospitality. Spark by Hilton Vienna Donaustadt and Spark by Hilton Vienna Messe Prater will both open later this year.

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How Corroded Mobile Shelving is Paralyzing Your Kitchen

the CAMBRO blog

Mobile shelving helps maintain order and speed in a kitchen. Whether it’s used in a commercial kitchen, catering business or storage area, mobile shelving allows staff to quickly move inventory, store ingredients and maintain an organized workspace. However, when corrosion overtakes wire racks, this crucial piece of equipment can go from being a time-saver to a major problem.

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‘Toxic Free Food Act’ Would Close FDA GRAS ‘Loophole’ Allowing Potentially Toxic Additives in Food

Food Safety Magazine

Rep. Rosa DeLauro’s Toxic Free Food Act would require the U.S. Food and Drug Administration (FDA) to overhaul the “generally recognized as safe” (GRAS) process, calling it a “loophole” that allows substances to secretly enter the food supply without adequate safety review.

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Hatco Hires Regional Sales Manager Abroad

Foodservice Equipment Reports

Today, Sept. 30, Hatco is announcing Erich Dussert as its new regional sales manager in Europe, where he will oversee Hatco’s market-specific sales strategy and operations. With over 20 years of experience in EMEA sales and regional management, Dussert’s appointment aims to help advance Hatco’s strategic initiatives and presence in the region.

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Metz celebrates recipes from a pair of its Latin chefs for Hispanic Heritage Month

FoodService Director

The Dallas-based culinary management company is rolling out authentic family dishes to all its foodservice venues.

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How to design great digital guest journeys | Hotelier tips with Matt Welle

Hospitality Net

With so many hotels and lodgings available to guests, it can be hard to stand out from the competition. To do so, you’ll need a strong brand to guide the experiences you offer, aided by the smartest hospitality tech.

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FDA’s new Human Foods Program (HFP) kick’s off October 1

Food Safety Tech

The U.S. Food and Drug Administration’s reorganization implementation involving the creation of a unified Human Foods Program (HFP), adoption of a new model for its field operations and other significant modernization efforts are scheduled for Oct. 1, 2024 , notably enhancing the agency’s ability to oversee and protect the human food supply and other products the FDA regulates.

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Congress Members Question USDA About Failure to Prevent Fatal Boar’s Head Listeria Outbreak

Food Safety Magazine

Members of Congress have written a letter to the U.S. Department of Agriculture (USDA) asking the agency to answer questions about its inspection actions leading up to the fatal Boar’s Head listeriosis outbreak, and about its authorities to and processes for preventing such events.

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In New Year, IHOP To Welcome New President

Foodservice Equipment Reports

A new leader is lined up at IHOP after President Jay Johns announced he would retire Jan. 6, 2025, concluding his nearly 16-year career comprising several leadership roles at Dine Brands. Jay Johns will remain president of IHOP through year’s end. Taking his place will be Lawrence Kim, the previous chief innovation officer at Yum Brands. Kim will join IHOP on Oct.

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Sodexo mulls acquiring Aramark

FoodService Director

The French food services company has contemplated acquiring its fellow food service rival in recent months, Bloomberg News reported earlier this week.

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How to Convince AI that You Are the Best Candidate for the Job

Hospitality Net

Last week, we discussed how more companies used AI to screen resumes and analyze job candidates’ performance in the initial interviews. We called for companies’ attention to the potential AI biases in hiring. This week, we will visit what job candidates can do to help AI pick us and recommend us for hiring.

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Apple spice knocking out pumpkin spice for fall's favorite flavor?

Fast Casual

Apple Pie Spice is subtle, flexible and perfect for sweet and savory applications.

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